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November 2023 by Christine C.
Great service! Greeted at the door by a sweet girl who was busy working hard yet she had great energy and was eager to help.
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September 2023 by Mikaela Ramirez
Great place! Lost my wallet here recently and called. I called and put my information down. Thankfully someone brought it to the register towards the end of the day. I was able to come a bit after they closed and they gave it to me. Everything still in my wallet. Thank you Sean who works here for being such a great worker! I will be returning here soon.?
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August 2023 by Grace Kim
I was there with my kid for her clothe shopping before school today and I have to say the staff at register provided pretty incorrect information and feel that we got ripped off . I already had Gap credit card which I haven’t been using so I asked her if she can check if it’s active . She said it’s still active but I didn’t have that card physically so I decided to use my credit card .Just about to use my credit card, she said I can apply old navy card and get 30 percent off TODAY , so I decided to apply and went for it . However after I am done applying, she is saying that I can’t get 30 % percent off since I am not using that old navy card . WTH , how am I supposed to use that card when I apply it just now. I ended up buying the clothes since my kid wanted them anyway . I went to check the old navy app and it says that “ you can get indeed 30 percent off with first purchase.I should have checked the purchase policies but would you think the people who work there know those and help customers.. I am disappointed by old navy and will cancel the credit card .
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June 2023 by Rachel Maust
Staff was very friendly
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April 2023 by Katherine grech
Fast shipping, excellent tall women's clothing.
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December 2022 by Jacqueline F.
We came in here for pants and left. This place looks different, but at my age, I don't want to have to look through so much to find what I want. That's why I miss the old fashioned department stores. I could go to the women's section for myself, the men's section to get a gift, the shoe section to get shoes, and so on. This place is a cluster of stuff thrown together and younger people may like it, but I no longer do. I had this feeling the last time I went to a store in Emeryville, which eerily looked just like this one, and while looking realized that I no longer wanted to do so. They are cheap(er), but I'd rather pay more money at a Banana Republic where things are nicely laid out. I can get in and out and if I want to do so, try something on. And the staff there was very welcoming, unlike the staff at this place. They may have been understaffed, but it doesn't take much for a greeting, something that they didn't do.
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October 2022 by shannon men
Great store, good size, lots of options tons of parking
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July 2022 by Sue S.
IMHO I suppose my rating would've been higher had I found something for myself. I did convince my husband to try on a pair of Hawaiian bathing trunks that were 40% off, and they fit! The store is brightly lit and well organized. Cashier was friendly.
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June 2022 by Robert Shiota
So we hit them on sale day, wow what savings and great deals. Kids are expensive, so look for deals. Happy shopping.
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March 2022 by James Penner
Great prices for good quality clothes.
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December 2021 by Emerita B.
Good store all around. Only thing is management/security . We got welcomed in & security was standing there with the manager. As soon as we went past them security was on us like flies on crap!! Mind you the store was packed but somehow only following us. Even when i took my children to the bathroom we came out and he was right there. I left my bag on the rack in the boys section didn't even take it in the bathroom. Ridiculous there were way more people in the store to only follow just us around . The manager was standing by the front door yelling at someone outside for smoking by their car, which the smoke wasn't coming that way at all. They need to do better with customer service & NOT have a mother/children followed around the whole damn store INCLUDING the bathrooms!
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November 2021 by Jocylyn Ambata
I'm fairly satisfied with their prices
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September 2021 by Kreek Tyme
Service an prices. Clean an safe environment. Great place to shop
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September 2021 by Gustavo G.
Me and my girlfriend stoped by to get some jeans and we noticed a man walking around that kept looking at my girlfriend and touching himself in the groin area. She went into the dressing room and I was waiting outside when the man walked into the room right next to hers and I didn't know what he was doing so I went and told her we need to leave. While exiting the store I asked one of the employees who that man was she said him name was Alex and he was one of the managers. Why would a company allow this kind of behavior exist in a retail store. Please don't shop here unless you like perv's looking at you.
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September 2021 by Demone Green
Service an prices. Clean an safe environment. Great place to shop
