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January 2024 by Natalie Pinon
Came in during the rain after not being able to get the right windshield wipers at autozone, and Daniel and Michael got it done ASAP! Great customer service and fantastic teamwork. Thanks, guys!
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January 2024 by R Clark
Exceptional Service! They helped me with installing new wipers and fixing a brake light! Thank for your kindness and service!
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December 2023 by Mitchell R.
I went in seeking advice as to how to fix the rubber placing on my driver door. I asked if I needed a special kind of super glue to connect rubber to metal. The overweight middle-aged employee was shouting at me in slightly slurred speach like he was either very hungover or actively drunk. He went on about how I should fix it with JB Weld. JB weld? For a car door? That could seal my car door closed...he then went on to explain that I shouldn't do it if I ever planned to sell the car and then laughed at me very condecendingly as if he were trolling me and wasn't serious at all. Then he started making bad jokes about used cars and started saying how people don't know how to take care of their cars and insinuating that I was completely ignorant. As soon as I brushed it off and just decided to get super glue this guy is laughing me out of the store. I don't have time for this buddy, dealing with a very possibly drunk salesperson is not on the top of my to-do list. I haven't been treated this badly by a professional transaction in almost a decade. Yall just lost a sale and a customer for life.
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October 2023 by Maria Pena
Great customer service
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October 2023 by James Rinehart
they recycle oil & filters
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August 2023 by Norma Cervantes
Good place to find wax but expensive.
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August 2023 by Rubencito Tiul
Good service and finding what you are looking for is very punctual
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July 2023 by Christopher
employees are super disrespectful they need proper training and Supervision call and try yourself and see if they even feel like answering
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July 2023 by Miguel Olguin
Just came back from purchasing a headlight and brake lights. This is usually my go to for my car. I was greeted by Edward and as usual was given several options. I wasn’t sure so we went outside and he did everything to figure out what the correct light was needed. I want to thank him for all of his help and him going above and beyond to making sure the proper item was purchased. Awesome employee!
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June 2023 by Thomas M.
Came in to buy some things for the garage today. I asked Adan for some help, and he didnt even respond to me. Ok, I will find the items myself When I get to the register, guess who helps me? Again, it's Adan. Guy says nothing to me as he rings up my purchases. I tell him thanks, and he just walks away. Because of Adan, and his terrible attitude and customer service, I will not step foot in the Napa O'Reillys ever again Thanks for making my decision and easy one, Adan!
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May 2023 by John B.
Talk about poor customer service. Looking for a couple of shelf items and couldn't spot them so I asked the counter guy. So he points right over there to a shelf area about 30' away. I said I looked and couldn't spot the items I was looking for. Can you show me? Hey, it's right there, again without moving from his spot. I guess their function is to ring up sales and not be helpful. So I left a handful of other items I planned to purchase and went elsewhere.
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May 2023 by Marley L.
If I could give 6 stars I would! Daniel and Domino Dude were more than helpful when we had to go to get my friends battery replaced! Daniel checked the battery for free, and then taught us how to put the new battery in! They turned a sucky situation into a great one! I will definitely be coming back here for any battery issues I have, and I will be sending all my friends!
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April 2023 by David Binstock
Jasai had great customer service on the phone and helped me get a part not in stock. Thank you Sir!
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April 2023 by Jason Hall
Used Oil tank "Still Full, sorry" and they also didn't put my purchase on my account. Normally these stores are my go to, but not this location.
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April 2023 by Tommy Slaight
I needed a muffler expander i went the rental route expanded from 2 1/2. To 3 inch $$ 39.00 deposit i used it 4 days No charge got my $ 39.00. Back thanks guys
