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March 2024 by Oldguard67
Bought a harness there today new dog I picked up from the shelter
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March 2024 by Noemi Morales
The best place for our pets
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January 2024 by Janice Twomey
I have been a loyal shopper at Pet Food Express in Napa since I moved here over a decade ago. In large part due to the excellent customer service I’ve received from Joe, who I believe is the store manager. He is wonderful and very knowledgeable. Today I was in to purchase a cat tower and Ava took superb care of me. She went above and beyond, even carrying the cat tree to my car to make sure it would fit it my backseat. Thank you very much, Ava. What an awesome team at this store. ?? ??
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December 2023 by Sydney Gallop
Tori was really helpful with helping us to find quality items as first time dog owners. Made us feel comfortable to ask questions and took her time explaining the pros and cons of various products. Made it a really easy experience, would highly recommend
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October 2023 by Tone C.
PET FOOD EXPRESS! Let me tell you something, front the moment I arrived in the parking lot I could see smiles from the staff from the outside. That definitely drew me in and my Fur babies. Being a pet store you would think it's smelly or dirty. Not pet food express Very clean and smelling fresh. The staff are kind and very knowledgeable. They helped me through everything I needed. Plus the Pet wash is a awesome touch. Even if you don't have a pet. I recommend this to anyone to walk on in and get your day changed with the awesome staff they got. Thank you for everything that you do.
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September 2023 by Cesar Mendoza
they are friendly . always helpful and great attitude. thank you for all your help. my dog and I appreciate it. =)
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September 2023 by C M
they are friendly . always helpful and great attitude. thank you for all your help. my dog and I appreciate it. =)
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September 2023 by Karen Albrecht
They are so helpful and knowledgeable and pleasant there.
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September 2023 by Julie C.
Staff makes you and your pet comfortable , efficient , friendly, knowledgeable, takes time to explain or answer questions Vet comes out to speak with you, listens to your needs and wants, friendly, very animal knowledge , but also respects what you say Highly recommend
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September 2023 by V V.
The Napa pet food express location is impressive. The first thing you notice when you walk in the store is how clean and spotless the store is kept. There are always employees ready to help customers. The employees at the Napa location genuinely care about their customers and their pets. I would say the customer service experience at this store is above and beyond. This store is well and run and has a overall friendly and inviting vibe! Thank you employees at the Napa pet food express location!
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August 2023 by sharon m.
My husband and I went today to give our German shepherd roger a bath at the Pet Express in Belaire shopping center Napa,Ca When we got to the back of the building next to the bath, our dog slipped out of his collar and started running to the front and he pushed the door open. He was running outside. The next thing I knew is my husband and I think at least 4 staff we're running out to try to help catch our dog. I just wanted to say thank you so much for all you staff did for my dog to not get hurt and help catch him so he could get a bath.
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July 2023 by Ling T.
Yesterday I brought my puppy back to get her booster for the rattle snake vaccine to protect her in the yard or grassy area: I am very grateful for the vet to explain about my concerns on her overall health from her dental to her future checkups. So many anxious doggie parents are waiting before 2pm at PetFood Express Store in Napa- I went there at 1230pm to wait.
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July 2023 by Max Sparrow
More than just pet food!This place saved the day! I was in Napa for business when I noticed my cat (who travels with me everywhere, for comfort) had developed a wound.I drove all over Napa, trying to find a wound wash for him. I went to big box stores and other chain pet supply stores and no one had any wound care merchandise.I went to Pet Food Express last, only because I was unfamiliar with the chain and the name didn't hint whether I'd find more than pet food there or not. I did! Pet Food Express had a good range of medical supplies and supplements. I was able to find a good wound wash and I discovered a pouch food there that my cat thinks is candy, so we've become regular patrons of the Pet Food Express near us now.Thank you, Pet Food Express, for being there when we needed you.P.S. My cat is recovering smoothly. But I'm including a picture of him in his cone of shame because how can I not? Look how longsuffering he is, poor critter!
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June 2023 by T C
I really appreciate the service here, especially Tori and Joseph the manager. They are the best!!!
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May 2023 by Alyse Arauz
Best pet store in all of Napa County. This is one of the biggest holistic pet stores I've been to. Not only are there tons of Healthy food options but there AREN'T any "unhealthy" food options. From someone who has a background in the pet industry the staff seems to be very knowledgeable on current holistic trends and treatments and has always been so kind in helping me find the right products. The discounts they run are also extremely competitive.They also have a self-serve bathing center and a vet clinic.
