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October 2023 by Joe Phillips
Awesome so far! Decent location and the frontdesk lady was wonderful to deal with. Very patient. Other renters so far were kind and the overall vibe is clean n secure!
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August 2023 by Danielle Fotinos
Thank you for excellent customer service and storage options. Looked all over my town and couldn’t find a better price. Excellent location.
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January 2022 by M “MzMagZi” saude
Clean great security and affordable. Staff is amazing
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September 2021 by M & K Networks
Outstanding location with very clean spaces and top notch customer service!
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August 2021 by Allex Aultman
Always raising the price every month. Especially if you residentially challenged. Over expensive super small closets.
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February 2021 by Matt Murphy
Good overall storage option. Secure and reasonable prices. Tom was great to work with and very attentive to any issues. Highly reccomend.
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December 2020 by M & K TV
Outstanding location with very clean spaces and top notch customer service!
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December 2020 by jan dalluge
this is how all storage facilities should be run.... secure, clean, available....and Tom is the best !!!
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October 2020 by Crystelle Alcott
Tom is so awesome.He goes above and beyond his job.He makes things so easy, and always lends a helping hand.
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February 2020 by Louise Rising
I stored my items between moving and buying a house. I only needed storage for 6wks. Manager allowed me to only pay for 1.5 months (and not two months) because I gave ample notice of not needed two full months. Glad I was able to save some money, as Napa storage is quite expensive. All storages in Napa are.
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November 2019 by April Johnson
Great staff, very nice. Very clean place with clean units.
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January 2019 by Johhny J.
Their website says they provide "advanced security" and "digital video surveillance cameras." What it does NOT say is that those surveillance cameras don't cover all of the storage units. They did not cover the hallways of my storage unit when it was broken into and I was robbed. Furthermore, another thing their website does NOT say is that there are multiple homeless camps in close proximity, and, according to what a representative of the Napa Valley Police Department told me, there have been break-ins before. The ONLY guy who ever walked by me when I had my unit open was indeed a rather homeless-looking guy on a bike who somehow could afford a unit there. I suppose he must have seen all my fishing poles and my tackle box, because that's what was targeted for theft. All gone. The office staff gets good at shrugging their shoulders and looking helpless when you tell them your storage unit was broken into, some of your stuff is missing, and some of your other stuff is strewn outside. And they sure don't show any interest in adding security cameras that would actually cover ALL of their grounds. Stay away from this place. Your belongings are not safe here.
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March 2018 by Robert Barra
It's ok,,prices are a bit too high though
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May 2017 by Chris Hattich
Beware of their cancellation policies. Their idea of "one month notice" doesn't follow conventional logic and they'll do their best to hold onto every cent they you may have paid ahead. Once you call to say "I need to cancel my storage," their customer service becomes quite abrasive and rude. Aside from that, it's a storage place. Relatively clean with the usual set of sketchy characters that seem to always be in their storage unit.
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February 2017 by Tom Weidinger
We rented a 10x30' storage unit from Feb 2016 to Feb 2017. We had a small leak in 2016, and then starting in Jan 2017 multiple leaks in our unit. We told them immediately in the first week of January and when we had moved out on Feb 22, they had still not fixed the problem. We had to put plastic over our items and put buckets to catch the water. They continually had excuses as to why they didn't fix it, rain and shine! I would stay away from this storage unit, unless you want your belongings ruined.
