-
March 2024 by Esb A
It has been years since i’ve had good, friendly service here and was so pleasantly surprised that I just had to leave a review. I think they got new management because even the pizza was better made! I hope it’s not a one off kind of thing because I use to hate when my family ordered from this place.
-
March 2024 by Riley Buckingham
Ordered food here on the 18th around 4pm what I can say is that the delivery was fast the bad thing that happened is that I live in clearlake but visit my boyfriend in napa so the 18th I definitely bought food here for 70 bucks but on the 20th two days later while I was sitting all the way up in lake county where I live my card was charged 90 dollars for food and 10 dollars for a doordash delivery fee which I did not order so the only way that could have happened is if my card was charged twice once on the 18th and once on the 20th for two different amounts such a waste of time and money to buy food to get robbed from whatever person charged my card two days later for 100 bucks which means I spent well over 180 all together never ordering from here again my boyfriend and I ordered wings garlic bread and one pizza and I was completely over charged the 1st time and the second time was just theft I reported the charges to the card company
-
March 2024 by Paul Freitas
D salad was fresh
-
March 2024 by Judy Vaught-Dedrick
The lady working today...soooo nice and helpful!!! I left a $5 cuz so
-
February 2024 by Shianne Marie
I placed an order on the phone at 10pm for a small pep. Pizza it says online they don’t close until 11pm everyday except fri sat 12am and I show up at 10:20 exactly when they said it would be ready in 20 minutes and the whole place is closed lights off nobody answering the phone and this isn’t the first time this has happened never go to round table in Napa they went downhill years ago waste of time especially disappointing when I just got off work was excited they were the only place open so late
-
January 2024 by dawn stultz
Vegetarian options: We ordered half and half. No flavor. Less veggies and meat on the other half. Very poor quality.
-
January 2024 by Fermin Chairez
Town pizza favorite place and so original.
-
January 2024 by Reyna Martinez
I had a horrible experience on December 6. I had ordered two pizzas for my son’s special birthday for delivery. We waited over two hours for our pizzas to be delivered. I called the store and they let me know that they had sent a DoorDash or when the DoorDash arrived, he had the wrong pizzas. We called Round Table and kindly asked them to send us the right pizzas or for them to give us a refund. They told us that the manager was not there and they were not able to issue us a refund. I have been trying to get a hold of them to get my refund for three days now and have been unsuccessful. The manager on duty was rude , and very unprofessional.
-
December 2023 by Laval42606
Don't buy here, just go to one in a different area. The Neanderthals' that work and run this place are not worth the hassle.
-
December 2023 by Dennis Cook
I have ordered my last 6 Pizza's from this Round Table in Napa on Solano Ave. I ordered with delivery service and the last four times they have neglected to put the sides of ranch with the parmesan twists, the pizza was under cooked, the twists were over cooked, they have also forgotten the crushed red pepper and parmesan cheese packets every time. I have tried calling for correction and they want discount me 3 dollars or have me to come to them because they use door dash now for all of their deliveries. They also use an answering service to take the order. So these businesses are no longer responsible for their lack of follow through and preparation. They keep blaming the other guy. Well, I am done after tonight's many errors and omissions from this poorly managed restaurant. When all the sides are missing and I have to go back to fix the problem, my meal has been sitting for over 45 minutes by the time I can sit down to eat. That is unexceptable, so I brought it all back and got my money back. I am no longer supporting this joke of a business while they continue to fail their customers like this. If I could give less than one star, I would.
-
December 2023 by Kathy Mathe
Pizza was delicious.
-
November 2023 by M B
I ordered a pizza online and waited over an hour.. called and it goes to a call center .. I tell them my situation and they transfer my call to the store. They told me my pizza was out for delivery and should be there soon.. ok, that’s fine.. another 45 minutes go by and I have to call again… same thing, call center and transferred… a very rude woman answered and I politely asked if there was a problem because I still hadn’t received my pizza. She rudely says, nope.. it was delivered and I say, no.. ma’am.. it wasn’t.. and all she kept saying was yep.. and I’d say.. umm.. nope… no apologies or anything. I tell her that I wanted it refunded back to my card and she said,… yep. Ok.. and hung up… I can’t believe that is how calls are handled now and it’s sad. Round table is a very good quality pizza, but this was a big disappointment in costumer service . I went in to the actual restaurant a few days later and ordered in person and waited.. I recognized the woman’s voice from the other day. She was rude to a lot of customers picking up pizzas and was bragging about not having to take calls anymore and how it goes to a call center now… i understand things get busy and sometimes places are under staffed. But, this was ridiculous.
-
September 2023 by I CO
Food was hot when delivered. Driver was super nice and friendly. Everything seemed to be cooked perfectly and was good. I think the pizzas are just a tad overpriced for what you get, but overall was good.
-
September 2023 by L. S.
Called trying to track down my lost delivery. Waited on hold for 12 minutes to speak to a manager who picked up and then immediately hung up on me. Restaurant wouldnt answer any subsequent phone calls. Bank will be refunding the charge. Marys cant be back in town soon enough!
-
August 2023 by Ray C.
The pizza was delicious, thank you Melissa for giving excellent service to our Family , we appreciate you so much , and also thank you for the introduction to the veggie pizza it was great , please free to contact us anytime
