-
June 2024 by Aaron Nance
Standard Safeway. Great variety, clean store & fair prices
-
March 2024 by jmac203
Check your receipts! This place will rob you blind. Also quality control is unbelievably horrible. Place needs to go
-
March 2024 by Drew Paveza
It's one of the best places to shop in Napa!
-
March 2024 by Michele G.
If you want good service go during the day. I went into Safeway around 11:30 PM after getting off work and the checkers there are horrible. They hardly say hi to you or they don't at all. One cashier was busy during the transaction looking at his phone and didn't acknowledge anything I said to him. The lady ahead of me was trying to talk to him and he just kept looking at his phone and mumbled at her. Last night when I went in the red haired checker with the beard didn't say a word to me, the line was really long and this guy moved at a snails pace. I got about 6 drinks a candy bar and a bag of bagels and he didn't even ask if I wanted a bag. I ended up bagging my own groceries. I have noticed that the late night crew are really rude. I enjoy shopping at Safeway in my own town (Sonoma) and will just go there from now on if I need anything late at night. I thought that Safeway would care about their customers and choose friendly people to work at checkers. But I guess that finding people to work all night is difficult and they will take what ever they can get.
-
March 2024 by CityGirl D.
This place has become increasingly GRIM. I've been shopping here since we moved to Napa 4 years ago. I don't know if it is a management problem but it has really gone downhill. I shop here now only when I have to use the pharmacy, which is actually great. And the new Starbucks counter is very nice but seems out of place in the downtrodden, dark and drab store around it. So often the shelves are strangely empty of even the most common items, like eggs or paper towels, water or even vodka?! The produce section is messy and dull. I wouldn't buy anything from the meat counter! It is downright SCARY! And I never see anyone else buying from it either. Yikes. Even Lucky's looks like a gourmet grocer compared to this store. I do not understand what is happening here but it seems to me that while all the other grocers all around it are bright, cheery and well-stocked places that it must boil down to a management issue; incompetant and indifferent. I almost always have to bag my own groceries here and that is not what I am paying for. This is not a discount grocer. Safeway has gone sideways and if it were not for the wonderful pharmacy I would never go there again.
-
March 2024 by Leanne J.
There is an employee living in the parking lot who will angerly confront you if you park by his car. It's not thar he is living in his car it's his outbursts.
-
February 2024 by Jim M.
Went in to get some milk. After waiting for 5 minutes for assistance at the self check after the milk rang up for the wrong price, I left it and told the employee that I had left it at the register. I had not been in that store in a while and will try not to go in again.
-
February 2024 by American Angler
The Customers are as stupid as those at Walmart, and just as rude, and that brings their score down to 3 stars.
There are a couple of clerks that aren't worth the time of day and going through their checkstand is painful.
Oh, and avoid the produce department, it's muddy.
-
January 2024 by Jesse Rodriguez
Andrew in the deli made probably the best sandwich i’ve had in months. Anyone can make a sandwich, he must’ve put extra love into mine because it was absolutely delicious.
-
January 2024 by Angela S.
My partner visited the Safeway earlier in the morning to grab a breakfast sandwich from the deli, and the lady taking his order was extremely rude to him during the entire process he first ordered a breakfast burrito and then he went to order his sandwich, she must not have heard him because after h asked for sourdough bread, and asked if he can get chipotle sauce, and then she realized that he was asking for a breakfast sandwich and asked if he was going to be a difficult customer or know what he wants and then after he finished his order said to the next customer are you going to be a difficult customer too? How is that acceptable from any store? I work in retail and I don't talk to people like that, if you didn't hear him it's an honest mistake but it's not a reason to make someone feel like they're being a burden
-
December 2023 by Teresa Perkins
Pleasant.
-
December 2023 by Dawna Monckton (Baby Love)
Safeway is close to my house, less then 2 miles, they are open late, have several self checkout lanes. I prefer using them at this location. If you need assistance from a Front End Manager, they are great. My experience with the cashiers has been disappointing. They are not very friendly. I usually go there between 9pm - 11pm & the selection on items is limited or out of stock. They usually are working on the grocery load, bringing pallets out on the floor, so be careful & give them the space they need to move the pallets around. The store is clean, lots of Shopping carts available. They have a beautiful floral department, a pretty nice sized Deli department & very nice high end wine selection & a Starbucks. Overall it’s good, I just think their pricing is a little high. Download the Safeway App for digital coupons & deals. That will save you some money. Happy Shopping
-
December 2023 by Steven S.
Why do they have both a membership and a digital program that aren't compatible. I needed to set up a separate account and no one in the local SW store could help. Sometimes the digital coupon work and sometimes it doesn't. It's NOT customer friendly and if I can't get the digital discount I feel ripped off. I am shopping elsewhere whenever I can.
-
December 2023 by Rob Johnson
Please start carrying some new tortilla brands. The quality of Guerrero is poor, always hard or moldy. I buy them at $5 or $6 for a small pack and end up throwing them away often. Tonight, dinner was ruined again; burrito night with no tortillas. Guerrero tortillas have lost their once great quality and so has any store that continues to stock moldy and inedible products.
-
November 2023 by Steve Harris
Great location and wonderful staff got to watch self check it tryed ripping me off of 3.98 dollars n savings
