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October 2023 by Dylan P.
The hub never disappoints. Everyone in there cares about the customers. They have serviced a few of my bikes and some days got me back out in the trails in the same day if parts and time were available. The only shop in Napa I deal with!
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October 2023 by Walter Bremer
Best service, great people.
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September 2023 by Miguel Torruco Rivera
Really nice attendant and owner I guessThey had cheap $21 700 tires really well stocked on great bike's
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October 2022 by Diane R.
We visited the shop for the 1st time this week. We were interested in ebikes and needed some assistance. All the staff was friendly, knowledgeable and patient in reviewing our needs and helping us select just the right bike and accessories. Everything was assembled quickly and we were on our way. We liked the bike so much we came back and purchased another. Overall a great experience. We love our new bikes
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September 2022 by Claus Blem
Always super friendly and professional. They've shipped bikes for me, repaired bikes, sold me parts. Highly recommend!
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September 2022 by Yo Mama159436
The kid at the front desk was of more help then the adults in the back they overcharge for bike repairs I recommend the other bike shop down the street the new bikes might be alright
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August 2022 by MuthaFkn Zeus
If your bike isn't worth thousands of dollars they wont look at you twice and will scoff at working on yours and overcharge you if they have to.
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July 2022 by Dustin Diede
Kieth is awesome. Always the best in customer service with him and the shop. It doesn’t matter if you bring in a 10k$ road bike of a 100$ mtb ebay special, these guys will fix you up.
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July 2022 by HA A.
Great place! On the road and needed a bike fix, I cound not handle myself. Called & got good info. Then at the shop, job was done in good order!
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May 2022 by Leah T.
I was looking for a bike for my 10yr son during Christmas, this store was the store we ended up at after searching several stores. We found a bike and what made this purchase special enough to write a review is simply the customer service that you receive at the HUB , you guys are awesome please keep doing what you are doing . I'll be sure to send more business your way !!! Great job
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January 2022 by Andrew H.
Hands down! First time going here to get my bike fixed and I dont regret one bit! The employees here are awesome and very nice. This is the spot to go to if you want to be taken care of. Thanks guys!
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January 2022 by Todd S.
Great shop great people and awesome SE Bikes. Thanks again I LOVE my SE Monster Ripper. God Bless
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November 2021 by Ryan Harris
Great crew. They take the time to educate you on all of your options without the pressure to buy. Their service crew is also excellent - taking a personal interest in getting the job done right. Highly recommend this spot.
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October 2021 by jane wease
Thank goodness for The Hub! In Napa for only a couple of days and the brake cable carrier on my super old mountain bike got lost somewhere on the highway between Missouri and CA while the bike was on the back of our camper. Napa Valley Velo didn’t have the part but graciously pointed me in the direction of the Hub. They had the part and fixed it same day so we could stay on schedule! . Very nice about it even though they are super busy. Can’t thank you enough!!
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August 2021 by Jason L.
They are hands down the best shop in Napa. I have had them work on my Surly Disc Trucker, my wife's Novara (REI house brand) Corsa (hybrid), and my Giant TCR Advance 1 Disc road bike. They are knowledgable about all things with two wheels, and would not hesitate to recommend this shop. I brought my TCR in after trying to do some upgrades myself, and Lex and Keith were very understanding and helped me realize what I was doing wrong. They are quite busy, but I wasn't in a rush. I had my bike back better than ever in about two weeks. Since COVID started, bike shops are having trouble with supply chain issues, but it wasn't a problem. They were happy to help me with my TCR upgrade project, and their shop prices and policies are totally reasonable.
