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December 2024 by James Tzenoff CPA
As a first time user to ship Napa wine internationally to Australia, it was very easy and quick with WineBid. Thanks! Yes, it was very expensive to have the wine sent using FedEx plus customs costs, but that was my choice.
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June 2024 by Mandy K
For truck drivers that deliver here. I've delivered here several times. I usually come in late the night before and park in the dock overnight. Staff is friendly, super quick to grab their few pallets and I'm gone.
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May 2024 by David Perry
First time using the pick-up option, it was very quick and easy! I pulled in to the flagged area and someone came out to help me within a few seconds! They asked for my name, and retrieved my order in about one minute! Very convenient, will use that option again.
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February 2024 by Paul Sequeira
After the exorbitant markup the shipping options are completely unreasonable. Why does this have to be so hard? I will buy my wine elsewhere from now on.
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July 2023 by Jonathan Prothero
Same review as the previous, waste of time and money. No refrigerated shipping option - bottles arrived at about 95 degrees. One was leaking, one was missing. Never again.
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March 2023 by raviphol sukhajoti
Too many issues, big waste of time, including that they lost my order.I auctioned some wines on their site, and scheduled a pick up in Napa. The day before the pickup day, they informed me that my appointment time was actually outside of the business hours, and I need to changed. I agreed.As I arrived, they simply could not find my items. They suggested to complimentary ship it to my house. After a few days of not hearing from them, I reached back to them, and they have to cancel my order and refund. Overall, this is a bit waste of time from bidding, scheduling, and travel to pick-up, and dealing with customer service.
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March 2023 by Michael Jones
It's not really an auction site. Wines are priced at retail when you factor in the 25% fees+taxes. My real complaint is shipping through GSN and FedEx who provide terrible service for fine wines. I bought once, shipment goes missing, and what a hassle. Never again.
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March 2023 by Elizabeth Rickenbaker
I purchased and cellared two cases of wine over the last few years from WineBid. I used their in-house shipper and received exceptional customer service and good value. The wine arrived to Atlanta without incident, but UPS then lost one case of wine and cooked the other case before delivery. The customer service and shipping teams communicated with me through the whole process and eventually refunded my entire purchase price, shipping and membership fees. No avoidance or casting blame for the issue, rather 100% accountability for a problem that was completely out of their control. The incident was unfortunate but WineBid has earned my future business and 5-star review.
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March 2023 by Chris Vinsick
The best BBQ restaurant period.Just make sure you bring at least $40.00 if your by yourself,But OMG..... The food is DANK!!!!
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December 2022 by Jason V.
Purchased a 2004 Leoville Las cases on their site they sent me a completely different bottle of wine and now tell me they never had the correct bottle that was pictured on their website and they offered me the ability to keep the one they sent me for full price or they will send me a shipping label and hold my funds until I return the other one. The customer service rep made me feel like it was my fault somehow and they don't need to take any responsibility for their screw ups. Never again.
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July 2022 by Michael L.
I find so many great wines on here. I stopped by the other day to pick some up. They bring them out curbside. They will store what you don't want to take.
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April 2022 by Jim E.
I was disappointed to discover for myself that the negative reviews here are justified. I pulled the inspection sticker off of a bottle of 1998 Chateau Haut Brion that I purchased from WineBid and found that the inspection sticker hid a flaw in the bottle. Someone at WinBid deliberately concealed a flaw in the bottle with their inspection sticker. What kind of business does things like this?
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March 2022 by Paul Harvey
Buy wine at auction and save 10% to 25% off retail, find vintages 2 to 20 yeats old, stored properly, and ready to enjoy now without the tannins or storing yourself.
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March 2022 by Gabriel Teran
NEW review: I have been buying a lot from them for over a year already, 99% of the bottles have arrived in perfect conditions and as described. I think they have amazing capabilities and features like, high resolution photos for each bottle, accurate descriptions, and professional scores with notes, value and sales prices history. You can sort your searches by scores, popularity, do a price range, country, regions, style, you named it. But what I’m more impress with is their costumer services. I have interacted with a couple of people there and they always find the way to help, my favorite contact is Debbie, so far there has been NOTHING that she can’t fix, she has always made it right even in the most strangest situation created by myself (errors).OLD review: This review is already overdue but it’s better late than never. Also, I had a few more month to play with the website and iPhone App. As far as the functionality of both they are fantastic, super high quality photos of the bottles, so far all I have gotten has been properly described and in very good shape. You also get professional reviews, scores and you can sort and filter by regions, country, price range, scores range, popularity, you name it. It’s a pretty good and functional site/app. For those that have used wine.com this one works much better and prices are most of the time lover.My experience calling them for shipment creations and a billing issue has been handled perfectly so far, I have interact a few times with Debbie Holbrook and she is a star!My only criticism of the whole site is that 17% commission on top of the wine cost is a little high when you are looking for high end wines like Harlan, Chateau Mouton, Penfolds Grange, etc. So until now I have stayed below the $200 mark for the most part. I which there were a lower commission bracket for those that order higher value/volume…
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March 2022 by eyob girma
Best in the business
