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January 2024 by Jose B.
DONT ever go here , communication is horrible . The works will continue to lie to you when it comes to your vehicle and when it's going to be done and what exactly is going on . They have no sense of remorse for anybody and will definitely take advantage of you if you go through with insurance . Still have no idea why this is being allowed but this is very frustrating especially when you now have to compromise and continue waiting and spending money since they can't come up with a reasonable answer
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September 2023 by Josh Markley
This place took over 7 months to repair my vehicle. Dodged my phone calls and the insurance companies phone calls. I still do not have my vehicle back. NEVER come to this repair shop unless you want to rent a car for the duration of your life.
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July 2023 by Martin Saucedo
The process of waiting for my car it was worth it every single day, specially after the first estimate, one’s they start to remove the parts, need it to be replaced, there was an internal damage, that they reported to my insurance, one’s they approved the extra charge for damages,The shop continued with the process by order the parts, Mr. Hernández Gabriel with a great professional ethics make me realize that waiting on parts is a process as well,Since day one the Gabriel contact me he promised me to update me, and he did it. one’s he took my case it took a week to pick up my car, like newVery professional on what they do, I definitely recommend this shop if you are looking for a professional job and not just a fix quick and go.What I learned about it,Is that everything takes time .I truly appreciate it, your support Gabriel a unique special person.Services: Body & Trim
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May 2023 by Aisha Molina
This has been the most Horrible experience of my life . I was involved in a car accident that was not my fault and was hurt. I stated that I was recovering from physical injuries and a concussion and made the mistake of trusting this place with my car. They have had my car for over 4 months after I approved the repairs and it is still not ready. What they are doing is illegal and I feel completely taken advantage of. They promise to call me back and don’t return my calls at all. The only communication is when I show up up in person or call blocked . I regret taking my car there and trusting them in the first place.Seeking legal action is the next step. Save yourself a headache and heartache and go somewhere else.Service: Battery
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May 2023 by Aisha A.
This has been the most Horrible experience of my life . I was involved in a car accident that was not my fault and was hurt. I stated that I was recovering from physical injuries and a concussion and made the mistake of trusting this place with my car. They have had my car for over 4 months after I approved the repairs and it is still not ready. What they are doing is illegal and I feel completely taken advantage of. They promise to call me back and don't return my calls at all. The only communication is when I show up up in person or call blocked . I regret taking my car there and trusting them in the first place. Seeking legal action is the next step. Save yourself a headache and heartache and go somewhere else.
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April 2023 by Christine B.
Three years ago, we took our F250 Ford truck into California autobody to have the roof replaced as it was rusted so bad there were holes in the roof. California auto body although has a preference of not mending rust on roofs took our truck and made the roof brand new. We live at the beach so the truck started to rust again three years later and the owner honored the warranty and repaired the truck for free a second time and didn't have to because rust is a continual thing at the beach. What I would say about this company is they stand by their product. We have also had them to replace a windshield and again excellent work product.
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April 2023 by Guadalupe Estrada
Had an appt not knowing when I would get my car fixed because of a accident. Right away they checked my car and the insurance at fault, they got me a rental through the insurance right away and explained with detail what was going to be fixed. Everything was fast and everyone working there that I had to deal with were so nice and helpful. Thank you.
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January 2023 by Alondra G.
If I could give them more stars than 5 I would. After a horrible experience with Allstate and an incompetent adjuster this shop was truly everything & more. Super supportive, helpful & overall great communication. Not to mention they did an amazing job with our car. They are family owned & will go above & beyond for their customers. Truly, truly appreciate them & all their hard work. They made the process a lot more simple for us after Allstate had made it super difficult to even get the car into the shop. Gabriella & the team really make all the difference when you're not sure what to expect. They will literally answer all your questions, keep you constantly updated with the status of your car & even deal with the insurance when they don't answer your calls. The one thing Allstate did right was refer us to this shop!
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November 2022 by Alex Refanidis
I unfortunately ran over a ladder in my sedan, and the folks at California Auto Body were not only the most friendly, they had the best price. Not often can you find the best price, quality, and service all at once, but California Auto Body is a rare example.
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August 2022 by Greg Giller
I have gone here many times over the past 20 years. For myself and my kid's cars. California auto body has done excellent work each time and I have never had to bring a car back in for warranty work as they do it right the first time! Excellent workmanship and reasonable prices.Service: Body & Trim
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June 2022 by Todd G.
California Auto Body and Frame did outstanding service on my automobile from Mexico. They were very professional and HONEST!!! Always up front with cost and explaining what they needed to fix. Plus, they sent me an actual owner's manual picture to my cell phone of the parts and how they are used on the vehicle. Finally, a no brainer on getting your automobile fixed at California Auto Body and Frame. California Auto Body and Frame hizo un excelente servicio en mi automóvil de México. ¡Fueron muy profesionales y HONESTOS! Siempre directo con el costo y explicando lo que necesitaban arreglar. Además, me enviaron una foto del manual del propietario real a mi teléfono celular de las partes y cómo se usan en el vehículo. Finalmente, no hay que pensarlo dos veces para reparar su automóvil en California Auto Body and Frame.
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March 2022 by Jermany Diaz
I normally don’t post anything about businesses but I feel I needed to about my situation. I own a 2014 BMW 550. My vehicle came in for a side collision. Paint and a door was repaired and the main damage was my suspension. My front and rear suspension was messed up. Important note, when my vehicle was hit, it was hit with aftermarket 22 inch rims. The company asked me to bring in my stocks so they could align the car. My car was there for some time and I drove the car one day after picking it and end up having a engine go out. Couldn’t understand this but basically it was due to wear and tear per the company and my insurance company. I had the car inspected by BMW and they told me yes new engine but your suspension is messed upas well. I told them it was just repaired. Anywho, I got a new engine and paid for it out of pocket. Due to coming up with the money for a new engine, I haven’t drove my vehicle. It has set for the last 5 months. I get my car back recently and I put my 22 inch rims back on and now my car scrubs and rubs. After a couple inspections, i was told I need new shocks for the vehicle which should have been repaired with the suspension at the collision center. Not only did California auto body and frame not accurately repair my suspension but also didn’t fix my rear left door. It’s missing a latch in order for it to close automatically. I’m so frustrated with this place. I feel my car went it and came out worse. I didn’t even address the door last week because I felt they would have said it’s not us it’s your 22” wheels causing the door lmao. My 22” did not scrub or rub before the accident. Clearly it’s the suspension/shocks. Never waste your time or when they say warranty. It’s not the truth. I rather take it somewhere else and get it done the right way. They only get the money from insurance and used that and send you on your way. I’ll never take my car back here or any other car in the future.Services: Tires
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February 2022 by Jamie Trias
California Auto Body & Frame have extremely kind workers and excellent customer service. They have such a beautiful job working on my car. They are very communicative and courteous. Your car will look like it’s brand new once they are done with the repairs. Highly recommend!
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February 2022 by valeria cortez
I just picked up my Challenger from this place. I had a hit and run a few weeks ago and they hit my rear bumper. Im speechless with the customer service of Gabriela and Alex. Wonderful communication, keeping us in touch with the process of the car during the week. And the car turned out great! I totally recommend this place hundred percent! I had a bad experience a few years ago with caliber collision and I am glad we found this place!Services: Painting
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February 2022 by Jamie T.
California Auto Body & Frame have extremely kind workers and excellent customer service. They have such a beautiful job working on my car. They are very communicative and courteous. Your car will look like it's brand new once they are done with the repairs. Highly recommend!
