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September 2023 by lissette gonzalez
WORSE experience of my life! NEVER AGAIN! This company ordered the WRONG part and charged me $420 for returning it! No communication, no phone calls, no updates! Nada! Never ever dealing with this company again!
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September 2023 by Phil HARRIS-Benjamin
Work on my car was done smoothly and professionally. I was kept updated at every step I’m a happy camper!!!Services: Painting
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September 2023 by Wendell Smith
Great experience Great service My car was back to perfect when I picked it upService: Painting
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June 2023 by Nancy Giovanetty
They have been working on my car since my accident, and doing a great job.
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May 2023 by A P.
Guaranteed repair facility for my insurance company. They were friendly and professional. However, they did say they would email the estimate and I never received it. Also, when I did get the estimate through the adjuster, there was work that was not listed. That will now have to be a supplemental. I also called to ask them to send over the estimate and still have not received it.
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November 2022 by alicia rivera
David and Yasi were extremely helpful and very courteous. They kept me informed the entire process.Thank you!Services: Painting
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November 2022 by Patricia McDonald
The office person helping was very helpful and friendly.Services: Painting
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July 2022 by Carlos M.
Rebar sticking out of a parking block had pulled my front bumper off slightly so it was hanging. The folx at CARSTAR South Bay fixed it, for free! They did it as a courtesy and I was floored and grateful. I highly recommend them because of their consideration, support, and customer service.
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January 2022 by Oscar Gomez
After a minor accident my bumper was damaged and was literally hanging by a thread, I desperately needed help getting it reattached so that I could work the next day. I called several autobody shops and they all turned me down because they were either too busy or they declined accepting non-insurance related work. I reached out to CARSTAR South Bay Auto Body and even though they were busy, they were happy to lend me a hand. They went out of their way to help me, even though they did not have to (as this was a minor fix and non-insurance related), and were incredibly nice. Special shoutout to Ralph and Dave who popped my bumper back in place so that my car could live to drive another day. Thank you gentlemen and God bless, I owe you big time and will recommend your autobody shop to anyone who asks. To recap, I cannot emphasize enough how nice, professional, and great the people at CARSTAR South Bay are.Service: Body & Trim
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December 2021 by Shelly Cook
Debbie showed very knowledgeable and friendly service. Though, she's retiring soon the young lady in training seems to be next best. The gentlemen staff were also welcoming.Locating the site was fairly difficult as there is no sign of business facing the street. Enter on A Street and in between the Chevrolet body shop bldg and drive in. You'll see the Car Star banner on the right.
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November 2021 by Maria Murillo
David was the absolute best in attending me and providing me an efficient service. Excellent customer service. I would come here if needed again no doubt ! I left satisfied and happy!
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September 2021 by Ignacio Tapia
Great customer service! Fast work! And awesome results. Very happy with my car looking new again!Thank you Car Star and Ralph for the awesome customer service!Service: Painting
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August 2021 by Kajal Noori
Car Star has been so amazing to me! Everyone was extremely kind and professional. All of my questions/concerns were answered in an effective manner and, the communication remained great during the whole process. I dropped off my vehicle after being rear ended and it was repaired within a few days. My car looks brand new and I couldn’t be happier! Thank you guys so much.Services: Body & Trim
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August 2021 by Manhal Hermiz
Love this place they are always courteous and professional. They text you every step of the way of the process. There work is also excellent. I have done my truck there twice and never had any problems. Keep up the good job guys.Services: Painting
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August 2021 by Maria Guarin
Nice people to work with and answered any questions I had regarding the work my car needed. Very satisfied with their work. I highly recommended.Services: Painting
