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March 2024 by Chris A.
Short review. Despite it's name, this place isn't discount. You're better off looking elsewhere to local mechanic shops for better deals and similar/better quality.
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February 2024 by Will R.
This place is a joke. I bought new tires last week at this location and paid for 4 new air pressure sensors. They had 3 different employees struggle to reset/format/program the sensors, and none of them could figure it out. It's just a damn Toyota Prius!!! I sat for 2 hours (with me being the first one in at 8am appt.) all 3 employees struggled and couldn't succeed. Incompetent! ..After 2 hours, I requested for them to take out the sensors and refund me. Employee Mr. "Erik H" told me that I would have to be charged $50 to remove the sensor because I am causing them "extra work for us" wtf!!!?! I couldn't believe my ears. The audacity of him saying this. This is not how proper customer service of any business works, extremely unprofessional, and on top of that wants to show attitude with it too. If you cannot provide a service or product, then you refund the customer- it's just that simple! We complained to corporate, they apologized and we got sent to the Discount Tire El Cajon location and they formatted the sensors within JUST 15 minutes of me arriving there!!!!! ALSO, on top of this!!! The week prior, we got 4 new tires on our van with 4 pressure sensors. They told me that the sensor notification is on but will eventually turn off after you drive it; uhhhhh low tire pressure notification is still showing after a week !!! Now, I have to take it back to another location to get this issue fixed since I paid for 4 brand new sensors that they failed to program. This place needs a new manager, or the existing manager needs to retrain their employees, or fire certain ones at this location. Preposterous experience! Avoid this company (or at least this location) at all costs! You've been warned. Erik H and the 2 other employees here, you guys realllllly suck.
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February 2024 by Ramon Lezama
Way too slow, had me waiting for hours for something that could have taken an hour max, poor service.
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February 2024 by Account Hub
DONT GO HERE!! I came at 5:25 more than 30 minutes before closing looking for an air check since my TPMS light had turned on. After having me wait for more than 10 minutes finally a man with a red shirt and glasses came to ask me what I wanted. Once I asked for an air check he told me “no it’s closed”. I questioned why then proceeded in a condescending tone to say “can’t you see the machine is turned off”. Then I asked if they could check my tires with one of the machines inside but he rolled his eyes and said “no” yet again. I had asked him this because I had feared I had a flat tire and proceeded to say “no we’re close as I had already said”. I was very surprised to hear this since at different locations that I’ve been too, have more than gladly checked tires and REPAIRED them after six o’clock which is when ALL discount tires close. I will not be returning to this location.
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February 2024 by L B
Tire rotation and balance service, completed in 15 mins. Purchasing your tires with the service plan helps maintain the life of your tires.
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February 2024 by Rusty F.
DONT GO HERE!! I came at 5:25 more than 30 minutes before closing looking for an air check since my TPMS light had turned on. After having me wait for more than 10 minutes finally a man with a red shirt and glasses came to ask me what I wanted. Once I asked for an air check he told me "no it's closed". I questioned why then proceeded in a condescending tone to say "can't you see the machine is turned off". Then I asked if they could check my tires with one of the machines inside but he rolled his eyes and said "no" yet again. I had asked him this because I had feared I had a flat tire and proceeded to say "no we're close as I had already said". I was very surprised to hear this since at different locations that I've been too, have more than gladly checked tires and REPAIRED them after six o'clock which is when ALL discount tires close. I will not be returning to this location.
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January 2024 by joselito mariano
my experience on this discount tire they don’t let you walk away if you don’t want to repair you tire regarding the location off the hole if not repairable, you don’t have a choice to by the new tire then if you buy the tire you have to pay the labor.
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January 2024 by Deana J.
I've never had a bad experience at discount tires. Every time I come in I am greeted and someone is always wanting to help. I appreciate you guys! Shout out to Daniel and Carlos for helping me out today
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January 2024 by Fern Fertz
Good service
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January 2024 by Brian Johnson
Solid and fast service. Came in with a flat tire and was complete within an hour
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January 2024 by marilyn vickaryous
They are always so accommodating and willing to help you with a smile ?
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January 2024 by Serina A.
Discount Tire has been so good to me when it comes to anything tire related so I always buy tires from them. This location is no different. They check tire pressure via drive thru and fix minor repairs courtesy. Amazing service!
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January 2024 by Patrick B.
After searching online for numerous hours and various tire shops I settled on Discount Tires as this location was the only place that had a specific tire in stock. Purchased a set of Michelin Pilot Sport 4 A/S an Ultra High Performance tire and they were priced comparable with the other tire shops I had looked at. Paid online and booked an appointment for the next day in the morning. I had brought my work laptop in case the installation/replacement took more than an hour because all the bays were full when I arrived, however the team over here had me out in about 30 minutes. Shout out to them for the speedy service! As a bonus if your wait time is more than an hour or so this location has plenty of places within walking distance nearby to grab food or grocery shop.
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December 2023 by Alexander T.
I will be sharing my most recent video. My tire monitoring system is now glitching entirely. I'm going to be looking into all routes possible for the job to be corrected. Currently, I believe I am owed service, and monetary compensation for damages done. I will be checking in and bringing my car in the week of Christmas. Thank you.
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December 2023 by Paula P.
Trevor, Fernando, Carlos & the rest of the team were so nice. Answered all my questions. Responsible and accommodating as I needed a quick tire rotation for my Tesla. Highly recommend! Price is reasonable as well.