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January 2024 by Donald Smith
The sales rep who greeted me was very weocoming but not all pushy. He listened carefully to what I was looking for and worked with me to find a suitable vehicle. An order was placed and a deposit made. When the vehicle arrived he showed me the key features, went with me on a test drive, and he and another lady guided me through the paperwork. I drove away a completely satisfied customer.
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January 2024 by David Fong
The reviews by previous customers are correct. The people are well trained in knowledge of the vehicles and most of all they treat you with respect and integrity. This company is well run. They don’t oversell unlike other dealers who want to stick you with overpriced accessories to maximize profits and then pull the rug from under you if you don’t agree. Their pricing for vehicles is fair and not price gouging. If I were to buy another Toyota I would come here. Ask for Jonny and he will treat you right. Their complimentary coffee and hot chocolate machines are great to use while waiting for the paperwork process.
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January 2024 by Marlon Rubi
I had a great experience at Dalton Toyota in National City. Stephanie, my service advisor, had great communication and was a pleasure to work with. Their service department is prompt and fairly priced. I recommend them for Toyota repairs!
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January 2024 by Mary T Mattison
Daltons service department makes it very easy to keep up with the maintenance of our car. From reminders and scheduling the appointment to the efficient service given, and helpful documentation; we are assured that our car maintenance is being kept up to date. Service manager Mike Biales is very knowledgeable and explains to us what is needed and why. We leave with the confidence that our car is well taken care of.
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January 2024 by Alvin Api
Been going there for over 16 years for my Sequoia. They have been fair and always been straightforward on repairs. Angela, has always been knowledge and will work with you. She been taken good care of my SUV. She will take care of u
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January 2024 by Marianna Khouri
My interaction with Atif Khan, Moises Ruiz, and Garrett Mercer in purchasing my 2024 Toyota Sequoia Platinum was truly exceptional. Their knowledge, patience, and sincere commitment to ensuring a smooth and enjoyable buying process were commendable. The personalized attention and expertise they offered transformed the car-buying journey into a positive and stress-free experience. I am absolutely thrilled with my 2024 Toyota Sequoia Platinum, especially its exceptionally spacious interior, advanced technology, safety features, and powerful engine. Driving has become a truly enjoyable experience. I would highly recommend visiting Dalton Toyota to discover this for yourself!
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December 2023 by Maggie Andrews Schlomer
Always a 5 star service. They are friendly, personable and do a great job with my car. I feel like things are always reasonably priced. They work fast for the services they’re doing. They paid for a Lyft for me since the car was going to take 2.5 hours, which was so nice, since I had a brunch to get to. I have nothing but positives to say about this place. Thank you for your service Dalton Toyota!
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December 2023 by Soly Ferdowsi
The sales man Mr Atif khan was very very nice and helpful spent lots of time to show me the car I want it. And help me to set up the apps and anything else I need to know. I really appreciate it him. The other staff was very nice and kind to me. I’m ? recommending this Toyota to anyone.????????
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December 2023 by Antonio Zavalini
My Service advisor, Bianca was really helpful.This was the first time I serviced my Tacoma at Dalton Toyota and I was really satisfied, I’m definitely coming back. I recommend this place to anyone that loves their Tacos like me!
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November 2023 by Tim Treder
Mike Bailies in the service department is the best in the business in his position! He is knowledgeable, trustworthy, and his customer service in taking care of every customer like they are family is second to none!
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November 2023 by Zulema Jimenez
I had to ask my husband to take my car to get the service done. I called a head to make sure that was OK, they were very kind and helpful on the phone. When my husband came back he told me that everyone there was very kind,friendly and attentive. My husband said he felt very comfortable. Thank you Dalton Toyota!
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November 2023 by Adrian Padilla
Dalton doesn’t honor their own coupons or tire warranties. For this reason I will not be going back. I had been a long time customer over 10-years. In addition, during my previous service, Dalton could not even diagnose a faulty alternator, but still managed to charge me over a thousands without solving the issue and keeping my car for over a week. Once I went to another mechanic, they identified the faulty alternator in minutes. Not sure why I went back again. Never again… they rip you off… save your money and headache and go somewhere else.
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October 2023 by Cindy Zimmerman
Mike is amazing. He works so hard and is so nice and very knowledgeable. Serena is nice and funny. It was a pleasure being greeted by her. Both Mike and Serena's professionalism and personality made my visit to the service station nice.I did however notice that whoever steam cleaned my engine did a VERY BAD JOB. There is still residue left on my engine. Wish I would have checked before I left? other then that everything else was great.
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October 2023 by Ronald P.
Here my story at Dalton Toyota used to be Frank Toyota.This happed October 20, 2023My appointment was at 9:15 a.m. 20th October 2023, I was told it gonna be ready by 11:30. I went outside around 12:00 noon to check where is my truck. Thats 2 HOURS and 45 MINUTES of my truck just sitting at the parking lot waiting to get service. Then I saw it being driven to the lift area for them to just start the change oil. I have to pick up my kids in school at 12:30. So I went to the counter Mad as hell took my keys and left.
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October 2023 by Manuel Corrales
Fantastic service and work. Always reliable, quick, and easy. Customer service are real people who will treat you kindly and as a real person/human. Yes, it's a transaction, but that doesn't mean we have to interact in the same manner. Thanks for making it always a pleasant visit!
