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November 2023 by Harly M
Amazing service and Robert was so helpful!
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October 2023 by megan
Good stock, clean store. Sebastian was very helpful and a good sales person. Will definitely be coming back in the future.
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March 2023 by Shawn Vega
Great place to shop for a video games and video game accessories and video game consoles. The staff is really honest and they're not just trying to make money off of you.
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March 2023 by MrKoolGuyNYC
Aside from the fact it says it closes at 8pm & it’s 7:40pm & they’re closed. I just wasted gas coming back to a place that’s selling faulty PS5 controllers. Now on my 3rd controller & caught in a cycle of having to keep paying insurance price to get a new faulty controller.
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February 2023 by Danny Ruiz
It's all right it's not subtle or Nuance or anything but it all right
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February 2023 by Bren
I don't shop here often it's mostly for my kids and the other big kid (aka my husband)
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February 2023 by Dulce P.
This is one of our go-to Gamestop locations since a lot of San Diego locations have closed. It is located in the Plaza shopping center between 805 and highway 5 off Plaza Blvd. Ive been here alot especially during COVID-19, even though yelp doesn't have all my checking, or they re-set? But they had followed protocol and only allowed limited number of customers. While restrictions have dissipated, the store is still easy to maneuver around without being on top of other shoppers.We are always met with friendly and helpful customer service and the store is always keep clean and neat. This time, there was an entire 2 aisles of clearance!! What is awesome is their hassle free warranty on items, this was my first time utilizing the warranty and the employee couldn't have made it easier! Not to mention my son was having a hard time looking for a specific gift card for Minecraft and she informed us that any physical card they are out of she can just print. WHAT!? Man you know how many times I've bought a different value card because I couldn't find the exact $$ value I was looking for, and all I needed to do was ask for a specific $$ amount! MIND BLOWN!Parking is never a hassle, though quite busy as this shopping center draws a ton of customers, especially since it is close to Smart & Final, as well as other store locations.
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January 2023 by Efrain Cardenas
Large store, larger selection compare to most stores. Clean and neat.
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December 2022 by Israel Martinez
DONT PAY WITH GLORIA SHE LIES ABOUT EVERYTHING AND SAYS EVERYTHING WRONG (DOESN'T GIVE THE RIGHT PRODUCT OR CARE OR RIGHT IFORMATION OF THE PRODUCT CORRECTLY ) after the 3rd time she doing this i had to write a review and warned every one. And a seen when she messes up she doesn't give the customer their receipt . All other workers are good but don't pay with her IF YOU BUYING IMPORTAN PRODUCTS And just to avoid her when buying large sales . RIGHT NOW SHE HAS brown/blonde hair with glasses MAYBE she mix Latina since she spoke Spanish.
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December 2022 by Jennifer Dymond
My go to GameStop! The staff is very friendly and give an awesome experience. Great customer service!
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November 2022 by Tani Rose
My friendly neighborhood Game Stop. I should definitely pay for the membership, my babygirl loves her video games. The workers are super helpful, knowledgeable, and friendly. We came on Black Friday and I think we got a deal, not sure honestly... Good place to go with a large selection of games and collectors' stuff ?
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November 2022 by Eduardo Isai Sanchez
Nothing against the employees, they're just doing their job and they do it well. It's corporate policy I'm against. Almost every other big retailer will give you 30 days to return an item if you're not satisfied, well not gamestop. I couldn't get a full refund for a game I bought only a week and a half ago which I only used once and didn't like it. They were only offering to give me back $17 from the $65 I payed. There's a reason why this company is going downhill they don't care about their customers!
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October 2022 by Michael Jet Jaeger
I just went in to get Pokemon cards. It was a very friendly experience. The cashier at the register, Darren, was super cool. He played along where he chose the pack of cards for me and I got Granbull V card from it. Recommend letting Darren choose your pokemon card pack.
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August 2022 by Perry O.
Had an xbox one x for a couple of weeks and couldn't return because of gamestops b******* return policy despite hearing conflicting return policies from different employees on different days.
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August 2022 by Hoodie
I like it here! But there are a lot of hobos that pass by outside.
