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March 2024 by Kevin H.
My car is in worst shape than what I came in with. It doesn't start anymore. They were racist to me because I was Asian and didnt speak spanish, made Passive aggressive comments, threatened me when they didn't look into what they were supposed to look into. What I paid them to look into. Instead the held my car hostage and put that time into a "new" issue. They get paid to be rude. I had videos to help since they turned me down 6 months ago but they refused to look at it and even mocked me for bringing them. They begrudgingly had to use the videos for reference but didn't even tackle those issues at all. I was scammed and would have paid elsewhere for some decent respect as a human being.
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March 2024 by Kianii A.
WORST CUSTOMER SERVICE OF MY LIFE if you enjoy being talked down to and ripped off, this is the place to go. i have never written a 1 star review before, but i have never felt so degraded by someone i am paying for a service. i had been having issues with what i thought was my starter for a while, so i decided to come in for a true diagnosis. my issue unfortunately disappears once the car is warmed up so i started recording video evidence of the sounds i was hearing. he refused to even look at them and tried to send me out the door. after making some extremely rude remarks regarding how uninterested he was in watching them "oh is it in 3D for me or something?" he finally took a look into it. ultimately they never addressed the issue with me before starting the work on my car, but i was naive and trusted my mechanic more than myself. they charged me $440 to replace the bottom motor skeleton which wasn't even the problem!!! when i started the car the sound was still there!!! and when i tried to explain how i thought it was my starter and not the motor skeleton, they tried to talk down to me about what i didn't know and wanted to charge me an extra $400 to replace the starter. what a f****** joke!!!!!! i asked about how this was a part of the diagnosis i originally asked for, and he said "i can add the diagnosis charge if you want me to, i'm doing you a favor." absolutely disgusting behavior from a grown man. SAVE YOURSELF AND DO NOT COME HERE !!
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February 2024 by Christina H.
I went in this morning due to a flat tire. They told me my tire couldn't be repaired. However, the nail was not on the sidewall at all, but they said they found rubber shavings inside the tire. They informed me that I had to buy a new tire so I bought one from them. The manager told me that the cheapest tire was $179 but after leaving and checking their website that was false. And to top it off I asked for a military discount and he told me he couldn't give me the discount because I declined some coverage that was $28, he said that was my discount. I also just took the tire. They told me that couldn't be repaired to another tire shop and they told me that was false. I feel scammed and played because I was a female and I'm sure they thought I didn't know anything about tires so they were going to get over on me.
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February 2024 by Edwin Rodriguez
Great service came in for a tire change and they did it fast, professionally and were friendly. Will definitely return.
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February 2024 by Gabriela Delgado-Almada
Raul the Gral Mgr was very friendly, honest, helpful, he explained everything in detail, encouraged me to apply on the spot and his persistence paid off, everything he said made sense and helped me to make a decision. I had three other quotes and he helped me to see which was best and why.I didn't get his name, but the Mechanic who inspected my vehicle was genuinely concerned for my safety and urged Raul to explain to me the technical aspects of tbe problem. All of that along with the Great easy financing made me decide to work with Tire Choice. Thank you! Gabriela Delgado
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February 2024 by Lamel Gafford
Extremely overpriced and they upsale. $460 for rear brake pads, and an oil change..!! That's too dam high!! They do good work but the prices. Better off finding your own mechanic or use a mobile mechanic that comes to you.
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February 2024 by Gao M.
Went here to do my oil change and Raul was super helpful! He notified me about my tires that they were about to pop and politely pointed me to some new tires which I needed bc I do travel far. I'm glad Raul caught it before things had gotten worse bc it could've been ended badly if I hadn't gotten new tired. He referred the best tires with great value so it doesn't happen again. I would 100 percent come back to these guys. They were timely and very efficient. Thanks Raul for doing a great job!
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January 2024 by Laura L.
Do not go here ! called prior for a quick flat tire . when arriving didn't ask any info of my car just wrote in the back of a paper flat passenger tire !! took my keys and claimed to check if my tire was fixable and was gonna cost me 39.99 already stating that it was probably not fixable , later he called me out side and showed me that my tire was not fixable and that I needed a new tire then took me inside to show me how much the new tire was gonna cost me 160 !!! I fixed it at another place for 20!!!! don't recommend if you are a girl going there . not honest place. Raul Chill guy but yea not really honest luckily I know the basics ... Then he said we can fix it but it wouldnt work ... Then inflated my tire to 49 psi when it should be 32 wanted me to blow out or what ?! Over inflating a flat tire is actually really dangerous and makes it worst Had to pull-up and manually release pressure before arriving to the other place wasn't gonna write a review after leaving but the un safety of over filling !!! not okay
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January 2024 by Phil Flores
Do not go here. I just called to inquire the price for a oil change on my vehicle and the lazy employee wouldn't run my vehicle information to see the exact amount of quarts of oil my engine takes to give me the exact price. They try to confuse you to avoid telling you the full price until you get there. They have a bad reputation of stuff like this.
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January 2024 by Everett Thompson
Today my experience with tire choice was unacceptable I buy and sale cars so I frequently get oil changes on my vehicles but everytime this one particular manager is there he gives me this stank attitude for no reason I tried to be the bigger person but today was not the day I couldn’t take it anymore I now want to file a complaint against the assistant manager short heavy set Mexican I don’t know his name but he should not be in charge anymore at any establishment…????????????
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January 2024 by Chris White
Very nice and helpful staff. Extremely fair and competitive pricing.
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November 2023 by Norman B.
I wish I could give more than 5 stars. I had my car towed in because it had a flat @ 2pm on a Thursday. I didn't expect them to fit me in without an appointment and I figured they'd have to order my Pirellis and that would take a day or two. These guys were on it, they snuck my car in right away and were able to get a tire from their warehouse 10 minutes away. The customer service was incredible as well. If you need tires don't go anywhere else. I need to get more work done on the car before I leave and will gladly drive the 20 minutes from where I'm staying back here because of their service. Thank you to the entire team, you guys are awesome.
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November 2023 by Adriel Centeno
Called to see how much to service my transmission fluid they said they don't recommend it I said I have oil and filter how much do you charge since it's dealer we don't do that.
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October 2023 by Martha E.
Called on Sunday morning for cost on an oil change. They gave me a price and said I could come in or schedule an appointment. I scheduled an appointment for that afternoon. I arrived and was immediately greeted by Jorge, the assistant manager. He was very pleasant and provided great customer service. I even decided to change my wipers! Jorge was extremely patient with all my questions. This was my first time here, and I would definitely be back and most definitely recommend them. My total wait time was about 45 minutes. Thanks, Jorge, for the great service!
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August 2023 by Steven Stone
Thank you Estaban for the Excellent customer service. Came in to get tires and the tire choice team knocked it out of the park. While changing tires they identified my front brakes pads were worn. The completed pads, tire replacement, alignment in record time. Everyone was very Professional. Thank you
