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February 2024 by Louis Jude Helders
Gaspar help me out and he did and outstanding job. He kept me informe with the status of my car and give some recommendations and advise. The customer service is just exceptional
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February 2024 by Christian Saldana
Only one person was in Customer Service, and was not that nice. I asked twice for confirmation everything was good with my car, and I only got a Yeah Yeah! sign here.They need to be nicer to customers, as we are paying good money for service.
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February 2024 by Elizabeth Pacheco
Very helpful! totally recommend!
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February 2024 by Dathan Playa
Had the pleasure of buying a car from Louis here. He knows his product and made the experience enjoyable. Showed me a few options and got me dialed in on a certified pre owned Passat. The price was very fair compared to the market. My trade in was what I expected. In finance MO got me a good rate, got me coverage on tires, wheels, windshields, dents, and lost keys. While keeping me below the price point I wanted to be at. All in all if you’re looking for a good car buying experience ask for Louis and MO in finance.P.s Louis should be getting thrown a spiff
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February 2024 by Claudia Mendez Constantino
service was great, Eli helped us locating the vehicle we were looking for and had it transferred from another VW dealership. Would definitely recommend Eli & National City VW.
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February 2024 by Louis Lozano
I'll be glad to help. Ask for Louis ZavalaI speak Spanish, ask for Louis Zavala
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February 2024 by Jude Wolf
Ask for Louis ZavalaAsk for Louis Zavala
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February 2024 by SIMPSON PATSY
Very excellent consumer service
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February 2024 by Janelle Cantu
Excellent and efficient service. Always being treated like family is why I have remained a loyal vw customer
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February 2024 by Aiza Macias
My husband bought a car on May 2023 we are still waiting for our registration fee refund. We paid a total of $607 on fees. They told us we will get a refund, we provide them Nonresident Military Exemption Statement form at the time of the transaction.We should be exempt on VLF since we are in the military and we are nonresident. When we got our registation in the mail it shows $ 127 paid, then we received only $33 refund from volkwagen, which we didn't cash since we should be getting more. We drove more than an hour to speak with Matt from finance he gave us a sticky note and told us he would get a hold of Fatima, the person who filed their registation to DMV. We have been calling, leaving messages and emails, even contacting Roque(the guy who sold us the car But until now nobody has helped us to get us our refund it'sbeen 9 months since we bought the car. Where is the money? Where is our refund? We had been very patient.UPDATE: We finally got our refund check in the mail from National City Volkwagen within a week of this review.
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February 2024 by Josh o
Car is a lemon and the issues never get fixed
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January 2024 by Mark Reed
Gaspar got me in immediately upon arrival and kept me informed on the progress.
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January 2024 by johana Lopez
I was charged for taxes and gas, which they never told me I was going to be paying for that. The full tank I did returned the vehicle with a full tank but what I did not know is that it had to be with the exact millage. I did called Karlo letting him know for what I was being charged, he said that they were going to reimburse me with the first amount $48 (taxes and gas) which they never did I had to disputed with my bank and VW did a second ring for $17 for gas, even though I did the dispute with my bank the only refund me $35.
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January 2024 by Mary V
They are the best ?..Mary V.
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January 2024 by zoociedadpe23
The best service and Dealer of VW in San Diego.
