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September 2022 by Monica M.
Dixieline is an incredible store that feels like a small town mom & pop shop because they have team of incredible down to earth sales associates that are actually knowledgeable and really care (Ethel door associate). We have came back twice to work with Ethel for doors in our home and each time she has gone out of her way to make sure we got exactly what we wanted, she would reach out via text/email with quick recommendations and quick orders for us an our busy life's. She has ordered brick-molds for us when our contractor stuccoed over our new ones. She would expedite when she could and waive delivery fees. We appreciate you so much Ethel, you have been the biggest joy when we've had hard days working with our difficult contractors. We will be back!!
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April 2022 by Dulce P.
First time inside a Dixieline store. I come to this shopping center All the time but have never been inside this store. They have a massive outdoor lumber area that you are unable to tell from the looks of the store. However the side is always kept open so that trucks can drive in-and-out, and you can peek inside/outside and see how large the stacks of lumber is there. We came looking for a pot and a little bag of soil, however upon getting assistance from one of the employees (after doing a brisk walk of the store and realizing they close extremely early on Sundays - 4pm) we were informed that they no longer carry pots as all of them were sent to their bigger store in Rancho, and the smallest bag of soil was still too big for what we needed our little project for, this week being teacher appreciation week. Walking in 1st impression was it is a small store that carries very big items like windows, doors, barbecues, paint and everything in between. Not to mention they're located in a busy shopping center with plenty of parking and other stores to make the shopping center a one stop shop.
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March 2022 by Sue T.
I went to Dixieline mid-July 2021to inquire about getting materials to have my deck built. I met with AJ. He went beyond what I expected and even drew out a design for me! He gave me a printed estimate. When I came back in, AJ helped me order all of the materials. Because of Covid, some of the items were back ordered. Some of the items were at other stores and he was having them transferred for me. I was surprised at how fast my first order came in. All of the decking materials were shipped to my house. There was a promotion, so I received a $200 gift card to DIXIELINE. That helped out a little with the cost. There were several times that I had to go back and exchange things and AJ had to work it out to find the things at other stores. He was super helpful and I now have an amazing deck. If you're going to DIXIELINE and you need some help, look for AJ. He was great. Also, I bought some paint at this store. Magic was very helpful in finding just what I needed. When we started our roof project, I needed some skylights and Dixieline had just what I needed.
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February 2022 by Marcia R.
Went to Dixieland last Monday to look for some sky lights for our bathrooms. Ethel was able to help me she gave me her business card but I need to look on-line for Brand called Verlux? Hope that's right ? Ethel was nice and hopefully
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September 2021 by Cheryl W.
What a bunch of great people. Immediate assistance with a smile. I chose them over another big home store. Every time I enter I get the best customer service. Thumbs up to magic for offering to deliver and Russ the manager. Will be going back soon!
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July 2021 by Jamul P.
I need wood, I find wood, I buy wood, I build it with wood. Is simple, if you can't find wood then ask, if they don't have the wood you need then to go chop a pine in pine valley and make your own wood beam. Simple
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March 2021 by Jill M.
This is the best place to shop for all my repairs and fix its, and my wood working ideas! The staff there is great, and very helpful explaining what I need and how to do it! There is always someone to help you, not like the big stores!!
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January 2021 by Karina R.
My husband came here to buy some glasses for work. Upon checking out the lady at the cashier accused him of stealing the glasses and putting them in his pocket. Really lady? Why would someone come up to the register and steal glasses right in front of your face. This left my husband embarrassed. Why would my husband steal a pair of $20 glasses? We make more than enough money to buy them. What's even worse not the lady who accused my husband of stealing nor the manager of the store apologized for this. What horrible people. I would have let this go if they would have apologized for their mistake. My husband comes to this dixieline for all his purchases. We will now be heading else where for our future purchases.
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November 2020 by Bonnie L.
From the beginning of my order, Ethel Kinslowe was most helpful and communicated regularly. She was patient and clear in giving guidance with the product, measurements and types of choices. Following a seamless installation, a couple of my windows were not sliding easily and the latches were sticking. Within hours I was contacted by Milgard, had a case number and a date for service, which was the NEXT WORKING DAY, thanks to Cap. Even though I was told I had to be available 8-5, I was given the serviceman 's name and we were able to communicate. He was delightfully EARLY! When he arrived, there were two men, Paulino and Victor, who were exceptionally efficient, professional, kind, helpful and they solved all of the issues. Thank you, Milgard, for your follow up and the opportunity to tell others of your great service. Your communication, combined with that of Dixieline and their representatives, Ethel Kinslowe, Cynthia Knight and David Lester, I couldn't be happier. My family has appreciated the service and products at Dixieline for several decades, which is why we chose Dixieline again, and you did not let us down!
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June 2020 by Maridel A.
Friendly service. They have all the colors of the rainbow and more. Organized and easy to find what you need.
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June 2020 by Christos K.
First time there. The employees were very helpful and nice. No big lines, easy check out and all guidelines were followed for covid 19.
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March 2020 by Zona Batterton
Always kind and helpful Even though I don't come in that much, Joe identified me by my voice when I called, and offered free delivery of 50 huge bags of dirt, including taking it through the house to the back, which no one else will do. The prices are reasonable and I always feel good there. Don't even think of going to 7th Ave!
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March 2020 by Alexandria P.
I've had great experiences at Dixieline, the staff are very friendly and helpful. I was recently helped by Ethel in doors and windows. She went over and beyond to help me find a front door to meet my needs. Thanks to Ethel I found a great deal and a beautiful front door! Ethel provides exceptional customer service and really went out of her way to help me. If you have any door or window needs go to Ethel.
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November 2019 by Andrew E.
NEVER SHOP HERE. They inflate their prices 20-40% above retail, and refuse to price match. They rob their customers
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October 2019 by Alesa W.
Excellent customer service and great experience. Props to Roxanna in the paint department. She is both amazing and super helpful. Everyone there was really friendly and professional. Will going back for more and can't wait to see what Miss Roxanna has for me next time! Thanks again ;-)
