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June 2021 by Britney G.
They guarantee 10 years of health but my poor boy just died at 8 years old after his heart gave up on him during an hour long seizure. I will never buy from a puppy store ever again.
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October 2020 by Christina F.
There is nothing wrong with the dogs from here except for the price. All these dogs look spoiled, and I'm sure the people who adopt them spoil them too.
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April 2020 by Jessica S.
This place concerns me. They've had the same dogs posted for months now. I have emailed and expressed interest in Hulk ( a puppy on their website ) several times. My last email requested an appointment to which they never responded to. I live well over 50 miles away and was willing to drive there because they only give pricing in person, which is also a red flag. It's worrisome that he could have had a possible home with me over a month ago. I really hope these puppies are being treated well because there seems to be zero urgency in finding them a good home. I have purchased two puppies in the past from Hello Puppies in Temecula. Their puppies have been flying off the shelves but I also know, the employees, especially Lori, work hard at that location to get them into good homes. We've been looking for one more addition to our family but this place made sure it won't be through them. Unfortunate. Hope Hulk & his furry friends find a good home.
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March 2020 by Kelly M.
They've been shut down but still continue to respond to inquiries about non existent puppies. Don't waste your time
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February 2020 by Hinna B.
Staff are very nice and friendly. They always let me come in and play with the pups with no pressure to purchase. My cousin did consider purchasing with the loan at their Temecula location, but it was a 70% interest rate. 1yr health guarantee. Fine if you can afford it outright. Got my rare Coton with them and I couldn't be happier.
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January 2020 by Dominique D.
From what I understand, this place is a puppy mill. I've heard horror stories about this place. I have had my puppy for 4 months now and he's great and healthy and happy however I had heard of other puppies getting sick and dying fairly quickly upon their arrival of going home to families. I paid the money upfront my puppy was 2500. ridiculous especially because they LIED. What breed is 2500? Also said he was a pure bred cocker spaniel. I called b******** And I was right I had a DNA test done on him some time after I got home and he's also mixed with King Charles and English toy spaniel. I didn't know about this place being shady until I met a girl who used to work here and told me how bad they were and told me it was basically a puppy mill and dogs would constantly die. I'm beyond happy I got my puppy not from this place but he's changed my life and I felt such a connection with him I had to have him but I do not recommend anyone get a dog from this place. At all.
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December 2019 by Nestor S.
This place is a scam!! Be careful when getting a loan with them. They are rent to own loans. Extreme high Interest. They pray on people wanting pets. U can't see the contract but you sure can sign it. Then ur stuck on loans that double due to the interest. Caution.!!!!!
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December 2019 by Samantha N.
I love this place! I was looking for a pure breed golden retriever and I found him here! The workers were really helpful and very nice made the process very easy! I am happy with my puppy! :) Thankyou again Julia
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October 2019 by Sam B.
Love it here, amazing staff, amazing dogs, and they're so well taken care of. The customer service is on point, there's just a lot of haters out there. Don't let good ok' Karen try to sway your minds.
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October 2019 by Marcos N.
I purchased my beautiful French Bulldog from National City Puppy and I honestly couldn't be happier! My baby is so worth it!
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October 2019 by Jenn T.
This business somehow keeps deleting my reviews! LOL. SHUT THIS S*** DOWN!!!! More then 50% of dogs bought at this place die within months. Owner is a creep and his karma will come soon. NO TO PUPPY MILLS! Who care nothing for dogs in general!
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September 2019 by Shawn P.
Most bizarre situation I've ever encountered.. Received an email response in regards to a dog I was interested in. They stated it was at their location in Temecula. I asked the price and they could not tell me. I said can you give me a RANGE of prices. I'm not going to drive all the way up to Temecula for a dog that is $6k. Oddest phone call -- even the person who answered knew it was a stupid response "well I can tell you our dogs range from $1999 on the low end to $6,500." Well.. what kind of dog of $6k? "I cant tell you." Really? Bait and switch much? Shame on you.
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September 2019 by Shirine D.
Do not buy! Read the disclosure before even spending money. These are not PURE BREEDS! I Repeat, These ARE NOT PURE BREEDS! Turn Around! If you want to drop $2,000 on a dog go to AKC.org to get a real legit breeder. I have purchased a few thousand dollars worth of dogs at this place and realized I shouldn't have invested money in a company who won't even call you back for some basic information. Terrible shady people. The person who answered the phone "Beatrice," on Wed Sept 11th at 4:43 asked me for my phone number and said someone would call me back. That person never got my name or anything. I was put on hold for 2 hours total and that person couldn't even give me the manager's name. Only a bunch of mulling, and "Can you hold please." until I'm on the phone for 45 minutes at a time and have to call back and repeat the process of nonsense. No one cares to give me basic information, so I don't care to leave a "basic" review.
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August 2019 by Michelle S.
If it was possible to leave no stars, I would. I called to set up an appointment to view a puppy. I even put a deposit down because it was the type of dog my husband and I have been talking about getting our daughter for months. NOT EVEN 8 hours later when we went to see her they told me they sold her!!! Like wtf? The staff was super unhelpful and not apologetic at all. They even tried blaming it on me saying I didn't give them the correct puppy's information. I LITERALLY TOLD THEM THE NAME OF THE DOG AND HER BREED. This places couldn't care less if you put a deposit down, if someone else comes along first they're going to sell to them because it's all about the money. 100% plan on telling everyone I know to never support this god-awful business and it's horribly rude staff. Thumbs downX10!
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July 2019 by Alma J.
I was interested in purchasing some puppies for my family.First I called a few times and someone just hung up.So I decided to drive there to see the puppies.Surprisingly there was 4 young in 20's sitting at the desk all texting on their cellphone.Around 1245 am..i was the. Only black woman there.No one ask if I needed help at All...But every Hispanic and white people were ask questions and assisted.Wow! Maybe I didnt look the part dressed casually but $ I have money.!I gradually made my way next to the desk to view other puppies...dtill same 3 young girls sitting continually texting on their cell phone.Sad not one employee address me... NO I DONT RECOMMEND YOUR SHOP. TRY HIRING LADIES THAT VALue their jobs..i will take my money somewhere else ... You get 1 star for having a clean store..
