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August 2023 by Hanah Y.
If I could give them 0 stars I wouldn't hesitate. I have a chain for barley 2 weeks and unfortunately it broke and starting breaking apart like sand. I was very upset when we brought it in and the owner or manager said they couldn't do anything about it. I ended up having to express that it's new and ask why this happened so easily. The employee said it's normal we see this everyday. BIG ASS RED FLAG !! If your products break everyday then this this a terrible place to put money into. They tried to cover it up saying it's a chain that's not meant to wear everyday. That doesn't cover up that fact that it broke and starting sanding part within 2 weeks. To top it off I ended up getting it fixed and when I came to pick it up I tried it on and it came right back off. The manager with black hair said oooops and stared in silence as she saw it happen and didn't express any concern as to what can she do moving forward. I was so upset that it was "fixed and ready to go" and it ending up being worse and not ready to go. Please don't go here . You won't be too happy. Whoever the female manger is there working tonight she's not friendly at all but the other woman was. Have better employees, quality and attitudes !
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August 2023 by RODIE AT THE DONEGYM
Thank you for fixing the face on my watch! Looks brand new again! I have used them for ring sizing too. Great service and affordable prices.
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November 2022 by Noah Reyes
Best place to buy your jewelries ????
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September 2022 by Quarteize Roshell
If you vaule your self stay away from this place. They will rip you off anyway they can. Staff is uneducated how to run the store and non professional. I urge anyone looking to buy jewelry don't do it here.
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August 2022 by Mike J.
Do not shop here they will rip you off at any chance they get. They our money hungry and their goal is poor quality.
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May 2022 by Sergio G.
Valeria was definitely a big help. She helped my indecisive wife pick a ring for herself. She called her boss to see the best deal I could get. She went above and beyond to help us. Also, told us the ring wouldn't be ready until Monday because we had to get it sized but told her I needed the ring that day because my wife is impatient. She made a couple calls and was about to have it ready within hours. I really appreciate the service she gave my wife. Definitely recommend this place.
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April 2022 by Alejandro Moreno
best jewelry !
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January 2022 by Odette Cedeño
The workers are rude and the place is sketchy . My necklace snapped and I got it fixed there and when I got it back it was super long ,not my necklace at all . I went back to ask about it to the guy I showed it to when it snapped and he said I can trade it in and buy another one for 100, buy a new one for 375, or get it fixed for 25 (WHEN I ALREADY GOT IT FIXED SUPPOSEDLY FOR 25) . And then I talked to another worker there and showed pictures of my necklace before and after they “fixed it “ . I asked his opinion about the length or if it could’ve been a mix up and he laughed in my face (an out loud HaHA) and completely ignored me and proceeded to do something else .I have to go make sure I got back real gold too now . ( I added a picture of my necklace before I snapped it [shorter one] and a picture of after they “fixed” it [longer] )
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January 2022 by Luis Hurtado
(Translated by Google) Amazing prices and very friendly.(Original)Precios soprendentes y muy amables.
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January 2022 by Odette C.
The workers are rude and sketchy. My necklace snapped and I got it fixed there and when I got it back it was super long ,and not my necklace at all . I went back to ask about it and they guy that took it initially when I came in to get it fixed said I can trade it in and buy another one for 100, buy a new one for 375, or get it fixed for 25 (WHEN I ALREADY DID THAT) . He also tried to say he remembers that my necklace was always that long yet I brought it in snapped ..??.. And then I talked to another worker there and showed pictures of my necklace before and after they "fixed it " . I asked his opinion about the length or if it could've been a mix up on necklaces and he laughed in my face (an out loud HaHA) and completely ignored me and proceeded to do something else . Save your time and money . I now have to go somewhere else and make sure they didn't give me back fake gold .
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January 2022 by Andrew M.
Just left here furious! This place is a joke I brought my watch to get fixed here yesterday and it worked for the day then died again. I went back today to fix the problem and the Latino kid was so rude, I addressed the problem and the first thing he did was try and get me to buy another watch. I told him it was fine and I just wanted to get mine fixed then he said "well I didn't help you last time so it's not my problem" and just walked away. Do yourself a favor and take your business somewhere else.
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October 2021 by Diego Loza
Keep an eye out when they package your jewelry, I had chosen a ring and they ended up giving me a much cheaper and smaller one. When I got home I realized it. I went back to exchange it and they wanted to charge a fee. Unprofessional and not trustworthy.
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August 2021 by Charles A.
This place is sketchy. Came in and looked at chains, they didnt have the length i wanted, the guy that was helping me (younger latino) tells me "if you give me $20 i can give you a call when i get one you are looking for" why would i give you $20 for you to do your job? I said no and left, i found the chain i was looking for somewhere else and for $40 less as well. I feel they are overpriced and i shouldnt have to pay more for basic courtesy. Pay your employees more if thats the case.
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April 2021 by Sara Sanchez
my bf purchased a ring from this location for me, which was left there for about 2-3 days which is understandable due to resizing. After about 3 days we call to see if our ring is ready, we get the yes, so we head over to pick it up. Mind you i understand it was partially our fault for not checking the ring before leaving but its the jewelry stores job is to ensure they are returning the item in the best conditions possible. We didn't check the ring to make sure it was completely good prior so, when we got home we realized there was a stone missing. So there we go again taking the ring back and having to leave the ring for another 4 days. 4 days go by we pick up the ring and originally the ring is white gold, when we open the box the ring was silver with gold patches around it. At this point i'm just upset they fail for the second time to ensure the ring is completely good to return to the customer. They literally had us going back and forth because they failed to do their job.. I don't understand why the ring was polished in gold when the ring is originally white gold... I do not recommend this jewelry store what so ever.
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April 2021 by luis rabago
What a great experience here!!! The staff was very kind, professional, and helpful. The quality of their diamonds are just beautiful! I would definitely recommend checking this place out.
