-
October 2023 by Try Me
Place is nice only thing you have to make an appointment to get your boat out or even get to the office.
-
June 2023 by Jason Smith
Perfect
-
March 2023 by Brad M.
We love going to River Toys with our friends to pick up their boat for summer trips, never have to wait for the boat. They have stored their boat with River toys for several years and have always been satisfied.
-
September 2022 by funxpress
Cindy the property manager is super sweet. She's Been there a couple years now. Always a joy to see, does her job well. 8/2022. (I've been there over 10 years.)
-
September 2022 by Mike Arzoumanian
Cindy the property manager is super sweet. She's Been there a couple years now. Always a joy to see, does her job well. 8/2022. (I've been there over 10 years.)
-
July 2022 by T. K.
MUST READ and scroll through all pictures. Be cautious of storing your boat here. Tons of water and sand got into my boat. Their storage buildings are not sealed and have leaking roofs. Trust this review because I was a 9-year customer of River Toys, until recently. Read on. I am a 40+ year boat owner/operator. I've been caring for my boats aesthetically and mechanically. For those who are meticulous like me, owners, you'll know! After every trip I clean my boat from top to bottom, bow to stern. Everything down to each doc rope, life jacket, chair, umbrella, etc. comes out the morning we depart. For five hours I polish, vacuum, and dry everything in my boat. This always takes place in the 100+ dry heat/sun in Lake Havasu. I make sure everything is 110% dry. This of course means every compartment, and the ski locker being the most important since water makes it way down in into the bilge. Everything is folded up nice and dry and neatly put back for my next trip. The drain plug was removed at the launch ramp the day before, and I cannot pass from Arizona to Needles CA side with the plug in, there is a check point to make sure of that too. Why do I do this? Easy...because you absolutely cannot have a drop of water trapped anywhere when you put your boat in storage. It doesn't matter if it is hot out, the water gets trapped and moldy mildew happens fast. I learned this 40 years ago and never ever had a problem, until River Toys left my boat outside (or more likely stored my boat in a compromised facility through monsoon season). A month ago, I went to pick up my boat to find sand on the cover, and a very large water stain. I've never used the cover other than for dust while in storage, so it's never been outside. It comes off when I get to River Toys, goes on when I drop it off. I took the cover off to find sand all over the inside of my boat too. The manager (Cindy) proceeded to tell me there were high winds this last season. Hmmm, I thought I pay a premium $208/month to store my boat 23' boat inside, not outside. Then when I got home, I opened the ski compartment to find residual water and mold everywhere. My Connelly tube ruined, all my chairs, umbrella, etc. all disgusting and moldy. See the pictures. I contacted River Toys only to be told my boat didn't move after the day I brought it back (Summer 2021). Whether true or not, how did the water get in there? Both Cindy and the owner never took any responsibility, claiming no other boat had water issues. Well, it's been almost a year so of course the likelihood of another boat having an issue is low. Many came to get their boat and brought it back between last summer and now. They also claimed it was sand on my equipment. Funny, I'm at home staring at mold and they are telling me it is sand. They also claimed I left water in the boat. I wanted to share this with all those meticulous boat owners who clean their boat every time after it is used...how would you feel if someone told you that you must have made a mistake and let gallons of water in your boat stay in the ski compartment, when you know that is impossible. You don't overlook 4 hours of work. You know you folded all the towels and deflated the tube (dry of course) and neatly put everything back in the ski compartment because you just don't forget that. We are not talking about a wet towel left in the boat...this was gallons of water leaking in over the winter season and trapped. So, there I was, being told by the owner that it must have been my fault, not his. The sand in the boat didn't even phase him. This wasn't coming from a brank new customer; this was coming from a 9-year customer who has paid him over $13,000 in boat storage fees. The owner refused to pay me for back rent and damage to my equipment. I don't like to give negative reviews, but when someone tells me it is my fault for gallons of water and tons of sand in the boat, I detailed last summer and went straight to storage, I must warn fellow boat owners.
-
September 2021 by Barbara R.
This place is the best they have what is called valet service. You call and they bring out your watercraft all you do is hook it up. No worries about parking lifting up coverage it is awesome. Their customer service rocks they make you feel like they are your friends. I will definitely be back next summer thanks Sandy.
-
August 2021 by Ray Solis
Cindy was Great!! Made us feel good about storing our boat there
-
June 2021 by Jenny S.
We were looking for a last min spot to store our new boat.. River toys was so helpful and got us in.. Stored the boat inside and when we called to pick it up they had it ready to hook up to our truck! I highly recommend them.. Huge thank you to Cindy amd her son for accommodating us!
-
June 2021 by Stella Louise
STAY AWAY:Only had my RV & boat here for less than 10 days.They don’t have secure roll up doors, causing dust & dirt to pile up, everywhere.Take a look around the facility, junk everywhere & that’s how your valued possessions will be cared for. Run fast !!
-
June 2021 by Stacey Hummel
Very nice staff clean safe place for your river toys. Thanks Cindy and Camron for being so helpful.
-
September 2020 by Ryan Rickabaugh
You can't beat the enthusiasm or friendless you get from Ricardo when picking up or dropping off your boat. This guy is out there every day in the blazing heat and greats you with a smile, helps you run through your pre-storage or pre-tow checklist making sure you haven't forgotten anything, and even helps cover/uncover the boat. He certainly makes this place what it is, we always look forward to the experience.
-
January 2019 by JM V.
We have stored our boat and skis here for 20 years. This place is fantastic. We have never had an issue, it is beyond convenient - just call and it will be ready when you arrive. We also have had many times when work was required on our boat, they have always helped us with making sure work was done since we live in So CA. We loved Steve and were reluctant to see who would take his place when he passed. We have been beyond impressed by Ricardo! He is organized, friendly and available when we need him. He also is so knowledgeable about river conditions, etc. I would HIGHLY recommend River Toys to anyone!
-
September 2018 by Hector Valenzuela
Great service
-
May 2018 by Jake R.
Ricardo always has our boat ready to go. He's very helpful, and does whatever he can to make sure you have what you need when you need it. Great rates also. Thanks for giving us peace of mind leaving our boat with you!
