Route 66 Broadband
Internet Service ProvidersHours:
1058 E Broadway St, Needles CA 92363 Hours
About Route 66 Broadband
Route 66 Broadband provides internet service with a focus on customer care. The service is described as decent enough, providing relatively what is promised, though it can drop or go out at times. Reviews highlight a strong contrast in customer experiences based on the team involved. The field technicians receive consistent and high praise, described as an awesome, amazing, professional, and patient little team who get things fixed, show above and beyond effort and dedication, and handle difficult situations very well. However, experiences with the phone support staff are sometimes reported as negative, with mentions of rude, condescending, and unhelpful interactions. The company is noted for having the best customer service of any Mohave County business by some, with friendly voices who answer phones and return messages. Customers advise reading agreements carefully and showing good patience for the best experience.
Most Recent Reviews
October 2023
Absolutely love their little team of technicians I was not so kind and I made it extremely difficult on where they need to place the box but they handled everything very well so a big shout out to the tech team Andrew Miguel and RustinHighly recommend due to them being so patient
April 2023
Best customer service of any Mohave County business.These folks are the best. They answer their phones with a friendly voice, return messages and get things fixed whenever they need fixing. 5 Stars for Route 66 Broadband Golden Valley, AZ, and Needles offices.
November 2022
We became a customer close to the time the new owner took over. Spotty service in our area BUT changes are being made for the better. Great service!
More Comments(41)
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