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November 2023 by KD Makinadifference
Called to find out about a truck rental, call goes as followedUhaul I'm on the other line, oh we don't have to pick up trucks, I gotta go I'm on the other line, click. Customer service is horrible
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January 2023 by Jen Akemi Halovsky
Don't even bother making your reservation here. I would give this place ZERO stars if I could. Made the reservation through uhaul over the phone, who despite being frequently used by military, does NOT offer any kind of military discount, and then got a call back saying that they do not have the equipment that uhaul told me was available. By the way, the reservation isn't even for another 3 weeks so they would have PLENTY of time to get the equipment. I guess we should just be thankful they even called us to tell us that they canceled the reservation.
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January 2023 by Nunya Myob
Great customer service
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September 2022 by ASHLEY ADAME
Great customer service
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June 2022 by Jen Akemi
Don't even bother making your reservation here. I would give this place ZERO stars if I could. Made the reservation through uhaul over the phone, who despite being frequently used by military, does NOT offer any kind of military discount, and then got a call back saying that they do not have the equipment that uhaul told me was available. By the way, the reservation isn't even for another 3 weeks so they would have PLENTY of time to get the equipment. I guess we should just be thankful they even called us to tell us that they canceled the reservation.
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April 2022 by Nunya Bitch
Great customer service
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October 2020 by Stephanie Perales
Thank you so much for your help!!!! Your service is so friendly and PROFESSIONAL! I have been to so many other authorized dealers and this place is absolutely THE BEST. Don’t hassle yourself with going anywhere else within 25 miles....seriously the best place.
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October 2019 by Linda Harrington
Very helpful and filled with great RV. Repair and new RV sales as well. Great store for all kinds of RV needs, super nice folks.
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August 2018 by douglas eberhart
Good people
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August 2018 by Walter Bunn
Good place
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July 2018 by Cassandra Fridley
Besides they didn't have the car trailer I reserved it was pretty good service..!
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July 2018 by Minister Paul Parker
I am still greatly disappointed by the unprofessionalism that I received from July 3rd through July 6. To my misfortune this happened to fall into the 4th of July holiday, I was told on the 3rd of July that I had a pickup equipment and truck 11 miles from Needles California they gave me the address when I got there I called they said no it's 45 miles from there but they were closing in 30 minutes. That would be nothing going on until tomorrow after calling for them to try to find me another location close by Needles California they located me one right in the city of needles but I would have to pick up on the next day. So I go there to where I am met by what look like a Rottweiler and some gentleman that didn't seem to call him back away from me only to get to the counter and I felt I was being discriminated against by the owner who was doing the paperwork for my order, he continued to state that he could not find my order and their system and I may have been mistaken he said. So after I went back and forth with him with words information of course that I had such as my confirmation number my name who sent me there when did I order that Etc. Just as I got ready to walk away his dogs came and stood right by me I felt so intimidated. And with his line of questioning I felt it was totally unprofessional and unwarranted. I am currently still waiting for someone to call me regarding this matter. As of July 10 th I received calls wanting to know where did I take the truck they could not find the truck are the flatbed that I rented, had they only had looked into the system they would have seen that it was return the very same day. I'm done...
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June 2017 by Marlene Gutierrez
Hi everyone if you need service Uhaul is the best performance customer support and services.in seconds, pick up my phone requests for sameday! :-) ,we were going. Thank you to Uhaul.