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November 2023 by Madison Hald
Highly recommend! Used a chat box online, got tires delivered to store & scheduled. The local store called me a week before my appointment because the tires shipped there so quickly! Recommended to my brother and he got his shipped to the store just a few days later. Great customer service at the local branch too! ?
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October 2023 by Shane Johnson
Still had the original battery on my 2015 Ford F150, which finally failed. Had to jump my truck early this morning, and just kept it running until I got to Plaza tire. They confirmed that they had the right battery, and took care of me on the spot! Great service, great people!!
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September 2023 by Tarry Nelson
I was greeted when I arrived with a smile. They took care of the nail in my tire quickly and today did not charge me anything. I definitely recommend Big Brand Tire.
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September 2023 by Christopher Hughes
Big Brand tire and Service is an excellent choice if you're looking for tires. You can call and make an appointment or you can make one online.
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August 2023 by Matt Langley
My wife went in for a tire rotation and brake check. Everything was done promptly and profesionally. When she went to leave, the truck had been parked close to a sign and she busted the passenger side mirror getting out of the parking space. These folks told her, no problem we’ll get it fixed. They ordered a new mirror, contacted us when it was in and installed it at no charge. Thank you very much! Great service and very much appreciated!
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August 2023 by Tim Beam
Had a little hitch in alternator replacement but Big Brand stood behind their service and fixed the issue..would recommend without hesitation!
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August 2023 by Kurt S.
When visiting Nevada City this past weekend, my car's tire sensor came on. I was concerned that I might have a nail in the tire. I found Big Brand Tire and Service online. It was easy to book an appointment by following the information on their webpage. And I was able to book an appointment for the next afternoon. The manager made arrangements to have all 4 tires checked and also put air in one of the tires. The service was completed at no charge. Awesome. Thank you - great people!!
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July 2023 by Marilyn Gale
Kind, considerate, oh, and they take great care of my car! With or without an appointment I've gotten quick and courteous attention to my issue. I trust and appreciate them 100%
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July 2023 by Terry Hastings
Staff was very efficient and friendly despite being a stressful, busy Monday morning. Change to “Big Brand” seems to have actually improved the service, contrary to fears that always accompany change.
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July 2023 by Cambria Beth
The guy at the service desk was super friendly, and they patched my tire for free!
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July 2023 by Karen Larsen Lancaster
We blew a tire on 20 on our way home. They weee super friendly and helpful and even though they were super busy they got our tire patched and on our way! Thank you!
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June 2023 by david sievers
The tech knows what he's doing. And will actually talk to you. The counter knows what they are doing. You don't have to explain things to them. They have the equipment they claim to have. And, it works. They're pretty clean. Like proper diesel shop clean and proper waiting facility clean. The techs will actually get under a car. Did I mention everyone there actually knows what they are doing. Nothing but good things to say.
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June 2023 by Wendi Beatty
I've been to Big Brand twice and had great experiences both times. They really take care of you. And the prices were lower than I expected.
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June 2023 by Jennifer Hojnacki
They were very courteous, very professional, and very quick... told me it might be 30 minutes to an hrs, to get my tire fixed... so I left to run some errands, and within 10 to 15 minutes I got a text sayin my tire was all done, and I could come get my car... I would highly recommend them to anyone with car issues/tire issues... 10 outta 10... very pleezed with the service I got from Big Brand Tire & Service in Grass Valley CA...
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May 2023 by Becky Levi
I was in a bind when I got a flat on a Saturday & needed it fixed right away. Service was friendly, efficient, and quick. Next time I need tires this is where I’ll be going! Highly recommend!