-
March 2024 by Begoña Cirera
I started coming to the Newark gym at the mall about a month ago. I have signed up for the BODYPUMP class 3 times using the app. I have only been able to get in the class once. People don’t sign up and go in regardless. So, just know that even if you follow the rules, they are not enforced and people don’t seem to care - both the client and the staff. So, calculate that you will get in a class that you sign up for 33% of the time, not 100% of the time. I really don’t know why I even bother to sign up for classes. Corporate needs to be accountable, bcuz a lot of the clientele doesn’t feel like rules apply to them.
-
February 2024 by C
The 24hr Fitness Gym at 2086 Newpark Mall Rd Ste 1001, Newark, CA 94560 has had black mold for the past 8 months in all the shower walls and soap dispensers. I don't shower there anymore.
-
February 2024 by James Goltiao
Just moved to the area and started working out here. I’m usually here during the night. Nobody puts back the free weights. Sanitation is horrible. I’ve yet to see somebody sanitizing or cleaning.
-
February 2024 by TruPac411 RealNews
I’ll never go back to the gym again I was given the three day pass the first time they let me in without ID the second time I showed ID they said I couldn’t go in because I was from a different city and they made me pay $25 Two days later, I called to ask why would the do that and their answer was rude and they hanged up on me the lady in the front desk that answers the phone so disrespectful never goin back again
-
February 2024 by Mark Oliver
Pig pen !Backed up urinals , sinks and black mold everywhere in the grout .2/22/24Why do men not wear swim trunks in the spa areas ? Underwear and tennis shoes in the steam and sauna are absolutely grosss!Please educate the members of the appropriate attire for the public gym .
-
February 2024 by Belen Gomez
The place is nice.The only bad thing is that the team at 24hour fitness should go into the Sauna & Steam Room and mention to the people about not to wear there shoes because stinks. Other than that is nice
-
February 2024 by Shabir Hamdard
Treadmill section sucks, overall they have less than 15 treadmills more than half is out of order. They are not looking into repairs on time. Shower area is not clean as well. The front desk people are nice but they needs to increase some equipments that are mostly used.
-
February 2024 by Sunil Kumar
Too crowded in the morning. Most treadmills are occupied. Remaining treadmills are out of service for months.
-
February 2024 by Rouslan Dimitrov
Comfortable and functional gym. I just wish the pool water was clean - it's been hazy & filled with lots of chlorine ever since I started going.
-
February 2024 by J C
Not the cleanest place in the world
-
December 2023 by varun kudva
Horrible experience as a new member trying to join this location in newpark mall. We had signed up for their guest pass to checkout the gym and its equipment. They happily accepted our day pass request online. However on reaching the location, we were denied entry mentioning they dont accept the day pass. Not only did they ruin the experience, they also lost 2 new members for the rest of their business.
-
December 2023 by Anthony Costello
Most disgusting, filthy locker room. Trash and hair everywhere! In the lockers, showers and bathrooms. Black mold in pool area! Avoid this place do yourself a favor.In response to your reply, you always say your going to address the issue, then I go back and zero change. All talk no action! But you have no problem taking everyone's hard earned money! I Would give zero stars if it were an option.
-
December 2023 by Michele T
This gym offers great dance classes. Some of the gym staff members are also a delight to see. However, regarding sanitation, this gym has a lot to do to keep up with good standing standards.I'm not sure about what the local health department states regarding this places sanitation, but it's not ideal in my terms.It's 8am in the morning, and already there is filth lying in the women's restrooms. There is a sweep that next to the filth in front of the showers. There is a blob of hair the size of a hand. As it is dry, it can mean that it's been laying there for a long period of time. Also, pee on the toilet.Do they not want us to use the restrooms? Do they not want us to return?Is this a sanitation hazard?I once brought the hair issue to the General Manager that there is hair laying all over the place, and she proceeded to say that's how things are. I then told her that it could lead to plumbing issues. Many folks here talk to the member regarding the filth, but it is never fixed. As plumbing issues can be a big problem and also, very costly $$$$.I understand this is a two-way process, and the customers ourselves should be responsible for discarding waste in the respectable bins. As I occasionally see lost lashes, used bloody red tampons, rubber bands, and once a bra pad. Please have self responsibility and organizational skills as these two components are proven to help with mental health sanity and make you make money. Also, to wear sandals in the spa area. The sweat and dirt on your sneakers from the outside can grow and multiple in the wet and sweaty spa area. Also, please shower before entering pools as you're bringing dirt from the outside to a pool where people are accidentally drinking the water.If you dont want to be constantly sick and I'll please be clean and sanitary. You will realize that life is so much better, not coughing until your throat hurts.
-
December 2023 by Avinash Karthaveerya
UPDATE: The members of this gym are of extremely low vibrations. I get constantly stared at all places in the pool area. Women especially constantly stare or interfere with my energy. Or express hate because of my good looks. Shameless and no integrity. If only something could be done.I am giving 2 stars only because of convenience for where I am staying at the moment and for the upstairs area.The gym is a 24 hour fitness facility. You expect the same at most places. And as it goes, this one is also pretty dirty most of the time. I only swim these days due to an injury and wasnt very pleased with the cleanliness of the pool area.The pool area and the mens locker room are fairly dirty most of the time to the point that when I enter I feel like leaving. The weights room and basketball area upstairs is pretty sweet.Upon checking with the staff, I was informed they clean the sauna, steam room and pool once a week on Fridays. I dont like the sound of that. This is a crowded gym and should be cleaned everyday or every other day at the least. I pay 57$ for all country access and would like it to be better than this, As I grow older, I realize that 57$ a month is quite a bit.The members are always staring at me or hating me or just interfering with my energy while in the pool area. Which is not a fault of this gym but of the commercial location and the kind of people.I wish I can become rich enough to afford my own recreation area. Until then I have to tolerate these gyms and its members.
-
October 2023 by S S
This specific review is for Ray. I've been going to this location and have witnessed many receptionists change , but Ray is different. He is friendly, greets with smile wishes a great workout. Small things matter! I've seen this to be a consistent behavior! Please give him a promotion!
