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January 2024 by Neeta Handa
My recent visit to Extra Storage Space was truly remarkable! The facility is impeccably clean and well-maintained. What sets it apart, though, is the incredible staff—Danelle and Nelson are the real gems here! Danelle, an absolute angel, patiently addressed all my queries with a delightful and beautiful soul. Her knowledge about the facility and packages left me amazed. Nelson, equally warm and welcoming, made the entire experience so pleasant.In a workforce, we need more individuals like Danelle and Nelson—professional, warm, courteous, polite, and charming. I deeply appreciate their consistent assistance, prompt intervention, and dedicated efforts throughout the process. Thank you for the exceptional support!If you have storage needs look no further.
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January 2024 by Neeta H.
My recent visit to Extra Storage Space was truly remarkable! The facility is impeccably clean and well-maintained. What sets it apart, though, is the incredible staff--Danelle and Nelson are the real gems here! Danelle, an absolute angel, patiently addressed all my queries with a delightful and beautiful soul. Her knowledge about the facility and packages left me amazed. Nelson, equally warm and welcoming, made the entire experience so pleasant.In a workforce, we need more individuals like Danelle and Nelson--professional, warm, courteous, polite, and charming. I deeply appreciate their consistent assistance, prompt intervention, and dedicated efforts throughout the process. A sincere thank you for the exceptional support--my gratitude for your unwavering assistance knows no bounds. If you have storage needs look no further.
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January 2024 by Alberto De Guzman
It all started with a phone call to the facility and I also followed up visiting the unit, all I can say based on my experience, is that the person I spoke to and the person who showed me the unit were all very courteous and very professional and answered all my questions and some of my concern. I know I made the right choice in choosing this facility , “ Shout Out” to Danelle and Ian, they made me feel welcome, and some folks might say it’s part of thier job, but the way I see it, is that customer stay because of how they interact with the employee not necessarily the company. So if your looking for a facility to store your stuff, you can’t go wrong by going to this place, I highly recommend this place overall, first for the “Staff” and the cleanliness of the facility.Thank you!
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January 2024 by fateha id boubrik
Ian is one of the best Extra Space Storage professional. He is a very good listener , customer focused and extremely friendly.HE DESERVES MORE THAN 5 STARS.Keep it Ian.Fateha
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January 2024 by Mats B.
I started renting 2 months ago and now they increased rent by 95%. My initial rate was not a promotional rate. I understand that the contract is month to month, but this is ridiculous. I learned my lesson and will sign a 1 year agreement somewhere else.
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January 2024 by Marley Perez
Came from another Extra Storage facility to this one and I got to say I was very impressed. I love how clean and huge this facility is. Nelson has also been very helpful and understanding with me as a new customer to this area. He is very well informed and very professional. He has been able to help me immediately and informed me of things i was never explained before. I will definitely come back and ask for further assistance with Nelson if it ever arises. Thank you Nelson!
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January 2024 by Clarence
Place is situated in a good location and kept clean inside out. Nelson was the person who assisted me. He’s great and answered all my questions-concerns. Thanks Nelson!
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December 2023 by Latriece Elbert
Nelson is the best!! I’ve never been treated so well. The place is super clean and the staff is always pleasant. If you want a pleasant experience, Nelson is your guy!!
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December 2023 by sairahul chalamalasetti
Really great place for storage. The pricing is also affordable for the space. The individual at the front desk is really helpful. Unlike other storage lockers this one use different locking system. Always is busy with atleast a vehicle to move in and out the stuff from the storage.
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November 2023 by Angela H.
Incompetence. Apathy. Arrogance. Their security key pad randomly stops working and they refuse to see it as a problem. Staff is terrible, horrible attitude. Be prepared to wait around for things to function properly and for the staff that tales their time.
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November 2023 by Monique Martinez
Danielle at the Newark location was amazing with helping me process my payment over the phone today. I really appreciate her for also helping me bring my payment down a little bit. It really helped me out.
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November 2023 by Ruben Avila
I forgot the name of the young lady who helped me. She was Caucasian, short, long hair, and very petite. She was very helpful, accommodating, courteous, and very knowledgeable. This was at the storage space in Newark, Ca. I was very happy with the service she provide. Thank you very much…. ??
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November 2023 by Jeannie B
Although I ended up not renting a unit, the staff was very polite. I spoke with a few different persons and they were all courteous. I would definitely choose them if I needed to rent a unit in the future.
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November 2023 by Lina K.
We were helped by Ian,He is helpful and knows his job well ,The place it self was very clean and was easy to access .Big thanks to Ian for helping our friend . Yo
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October 2023 by Elaine P.
Renting a storage unit at ExtraStorage Space in Newark was so easy! The staff was awesome from the first phone call all the way through the process. The facility is clean and has lots of security measures in place. We also liked that they have a person on site during office hours to help with any necessary questions. hout out to Danelle, who was super knowledgeable and helpful, explaining everything clearly and making it easy to understand.
