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December 2025 by Elizabeth Winchell
I have been a Ferrell Gas customer for 6 years. The drivers are so polite and professional. If you phone them with a question, the people on the phone are also very helpful and polite. I live in the Santa Cruz Mountains, and my home is heated by propane, and Ferrell Gas keeps me safe and warm.
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November 2025 by Lynnette Ben-Sushan-Vega
We enrolled with Ferrellgas more than 10 years ago and have referred many of our friends and neighbors. Ferrell provides excellent service and has always been responsive when we've had a question or needed service right away.
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March 2025 by Steve Herndon
You asked for my feedback, so here's a customer's view of how Ferrell Gas could get a 5 star rating:
1. Tie order system to payment system. Currently if you order 200 gallons at $2.05 a gal, you have to write down the total amount $410 as the amount doesn't come across when you move to the payment platform. Really? make it easier to take people's money!
2. Confirm receipt of order! Confirm that the order has been received, including payment and you're working to schedule
3. Give folks a delivery window! No idea if it's tomorrow or next week? Because of order minimums, I'm usually pretty low on propane when I order and it's a bit nerve wracking when you don't know when the truck is coming.
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October 2023 by claudia benvegnu
Great employee owned company and great customer service.!
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February 2023 by Alicia Lopez
I just called and they cannot give me an estimate of delivery. Oh, but you better pay within 24 hours of requesting propane so that they can take their sweet time and not even able to give you an estimated time for them to deliver your 100'scof dollars order that they so much urgently needed payment for. ? and we are only at 10% ??
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July 2022 by Fred Johansen
Very Kind & well meaning. Thank You.
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February 2022 by Marius Enache
I paid a deposit of $700 to be on auto-refill.I run out of propane. It took days to get a truck to fill up my tank.I requested my deposit back, the agent refused to do so.If you can afford it, stay away from this company.
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December 2020 by Baby R
Great price and a stress free delivery! Thank you so much! One other company I dealt with stressed me out with scheduling and way over priced!
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December 2019 by Ellen Eckler Bruj
Ferrellgas is a stellar company! They are all about customer service! We live on a rural route, up a mountain gravel road which requires a turn about and backing in (along with other special instructions); they get it and get it right! We are so very happy with Ferrellgas, their price, their attitude, very professional and kind friendly people! Kudos to Ferrelgas!!!!!
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December 2019 by William Goebner
On time delivery of tank and first fill. Excellent employees.
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December 2019 by Hugo Vuong
Wonderful people to work with. Propane tank installer team were great and did a fine job. I am very satisfied with their work.
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December 2019 by John Tedesco
You want to use these guys. They are the best.
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December 2016 by Liz Jackson
Great service and affordable
