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February 2024 by Courtney Herold
Trying to file your taxes in the midst of moving cross country is a stressful thought....but H&R Block was amazing! My agent Amita walked me through the whole process, answered all questions, and helped me get the best return possible. Through phone calls and online through their amazing App, she helped me get everything I needed together. I know she cares for she went above and beyond for me, reaching out to another office across the country to make sure I had what I needed to use my refund advance immediately. She even gave me great info so I am prepared for next year! I am truly thankful and I am now a client for life!
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April 2023 by Rosie Lewis
I made an appt with Rema for an Estate Tax Return. AFTER I got there, she said she was too busy to take care of my taxes and sent me on a 'wild goose chase': She referred me to Block Advisors in Milpitas and assured me that there would be plenty of experts to assist me. Block Advisors made a phone appt for me at 3pm, but no one called me back. When I called the number again at 3:45pm, they indicated that I had called the wrong office and game me the general Milpitas office location. When I tried to call them, a bad connection, language barrier, and repetitive questions ended my potential business with this company.Very Disappointed! I would not recommend even attempting an Estate Tax Return with H&R Block.
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April 2023 by Richard M
Very friendly professional service 10 *
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April 2023 by Richard Moreno
Very friendly professional service 10 *
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February 2023 by Luis Sanchez
Awesome people everytime. Awesome experience everytime.
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April 2022 by A J.
never go to this place of h and r block they charged you much more than outside and people have no knowledge. yan gao filed a tax for me and my son charged us $600 for three people. i called them before went there she said $80 each. end up paying $600. and does not speak english. what a experience. horrible place. cpa who has lic. charged $500. they take your paper and never call you back or attend your call.
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March 2022 by Marcie Mitchell
Roxanne was terrific. Professional, thorough, clear, patient, informative. Even though I unexpectedly owed, she made my experience as good as possible.
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March 2022 by Michael E Montano
very fast and extreamly helpfull to prepair for the next year very flexable for appointments .
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February 2022 by Alyssa Martinez
Super nice tax people. and she was quick but they charge you for services which makes no sense because I uploaded all documents myself and filled out all my information by my self lol & then they charge again to do the bank transfer they took way more then turbo tax ever has. Also online services were terrible they don’t allow u to file separately online and they don’t tell u that until the very end after you have entered all your info. You almost always need a review by a tax professional at which they up charge $40.. turbo tax has never charged so many fees back. H&R Block is better for complicated taxes where u NEED to sit with someone for a simple return they take way to much money.
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February 2022 by Paco Gonzales
We have been going to see Recep every year for almost 20 years. We are very comfortable with him as he has always made the tax filing process very easy and understandable.
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August 2021 by Amy Wright
They cannot handle anything complicated. I was matched with an inexperienced tax preparer. It was very disappointing. I had to go pick up all my documents and pay an actual professional to take care of my tax issues.
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April 2021 by Merrill Mariano
Our tax preparer Roxanne Roque gave us a good experience & we have gained her trust & confidence.
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April 2021 by Alley Thompson
It was simple and fast. Patti helped me with my taxes as 2020 was crazy and I knew it was beyond my tax knowledge. She communicated timely with me and answered any questions I had. Super great first time experience.
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April 2021 by Aerrow Nex
Very dedicated and patient accountant. But the web site / software can throw you into limbo state not letting you file at times for weeks till they resolve it internally.
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April 2021 by Kalapu Mamea
H&R as a whole, is kind, to the point and efficient. Well done !
