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April 2022 by Ultima M.
MAC area is nicely organized and clean Tons of product out on the floor and set up in a way that is appealing to the eye I walked around for a few minutes looking for an employee ..... Finally one popped up She low key had an attitude I asked for a specific product and unfortunately it was not available I did buy another item I needed
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November 2021 by Steph P.
Lovely lady helped my 12 year old daughter and made her feel so confident. It was Black Friday and quite busy and she sat with her and showed her how to put on mascara. Wish I remembered her name but it was in the macys Staten Island Mac and she was wonderful. My daughter hasn't stopped talking about her!! Don't know if photo shows her employee number!!Ty
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January 2021 by Lynette Reese
I absolutely love coming to this Mac counter. I came in on November 28, 2020 and Haley and Daniel were phenomenal, so helpful engaging really made me enjoy my visit.
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January 2020 by Sandy F.
My review is overdue I just love the people here at MAC I had my make up done by Edgar he was great I loved the look ,smokey and natural, he also chose the exact shade of foundation..everyone at MAC is always so nice and willing to help, even when they are so busy they acknowledge you and let you know they will with you as soon as possible
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June 2019 by Virginia K
Went in looking to buy foundation and primer. I walked over to the registers where two girls were talking I said excuse me I'm looking for a certain foundation and one girl got an attitude and showed me two colors and had me put on the foundation myself (anywhere else I've been they have done it for me) and proceeds to tell me after asking If they have one of the colors is not in stock. So I said I'd take the other color and asked about a primer and she just ignored my question and just rang me up. Will definitely not come back to this MAC.
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March 2019 by Dee R.
Okay I'm so overdue for this review! I went to MAC one night about a month ago. My purpose was only to buy lashes. I usually try to go in and out because MAC employees don't have the best attitudes. Let me tell y'all my whole opinion on MAC employees changed by meeting FAITH she's a makeup artist at the Newpark mall location. I rarely wear makeup and was completely lost looking for some basic items for an event I had to go to that night. Here come Faith to the rescue helping me every step of the way. Not only did she go out her way to put my lashes on me she also matched me with great foundation and hooked me up with a spray that helps makeup stay on all night. Thank you Faith for restoring my faith in Mac. I ended up going to Mac to just buy some lashes but I left with foundation, eye brow pencil , and a finishing spray!!! Thanks again Faith.
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February 2019 by Yuly R.
Every time I go to this MAC in Macy's they're all super friendly and I always end up buying cosmetics that I don't need simply because they took the time to show me and guide me. I've also had my makeup done and I felt so beautiful
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October 2018 by Shena Howard
The reason why I give them 4 stars is because the two times I been here getting my make up, I loved the outcome. Yes it's very busy, But it's worth it. I plan on going back to them this month for my bday. Can't wait.
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August 2018 by Mika D.
I had a really important engagement to go to yesterday by 130p, so I made sure I was the 1st one there at 10a when they opened. It was only one lady by the name of Haley working. She told me I would have to wait until 11a, because she was by herself. I explained to her what my situation was and she took me in and had my make-up looking great in less than an hour. Thanks Haley.
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June 2018 by Jenn M.
The customer service here is awesome! All the employees are super friendly and helpful. They always have a smile when they greet me and I just get a super positive vibe whenever I visit this MAC counter. Will definitely be back!
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June 2018 by Linda R.
Does anyone know how to greet or smile these days? Upon walking in & out of this store, i passed 9 employee's thats the number i counted after passing 2 employees that they flat out ignored my smile and head nod. So it totaled to 11 people that i passed by and looked me straight in my eyes and looked away. No smile, hello or even a nod. I didn't even bother purchasing anything after i felt the bad vibes in here. I understand people have bad days, but get real! You work in customer service. The least you can do is give a head nod. Felt nothing but negativity in this store. The only reason i gave it 2 stars is because the overall cleanliness of the store was great, tidy & clean!
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December 2017 by Sergey F.
Tiny counter. Assistant too busy talking on her cell phone to serve a customer. And now she is gone completely. Bye, Newpark mall!
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December 2017 by Teresa A.
I have heard that the counter at Mac in New Park mall is not a friendly counter. Today I experience it selling associate 10854018, she was rude, not helpful at all and lacking of customer service.
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October 2017 by Erica L.
Good customer service. They have really talented artist that can do a glam look
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September 2017 by Kathryn P.
I had a really fun experience by going to the MAC counter at Macy's New park. Crystal was amazing ! I know I had to be a challenge for her, as I am a mature lady will "issues"! She gave me a makeover that was so enjoyable and I felt confident and pretty . Thank you Crystal!