“I don't have much experience dealing with many financial advisors / loan officers, but I don't think I need that to say Neil is simply amazing! He has shown patience, knowledge, compassion, and forethought throughout my home buying journey. I don't have an iota of hesitation in recommending him!”
“This is a great place because I am a Broker-Associate here having served over 1400 clients during my 38+ years in real estate. I have to give myself 5 stars, because my Google and Zillow reviews are all 5 stars!”
“BEST BROKER EVER!!! Bob Manseau is the person you want to handle any mortgage you have. Whether it's refinancing or purchasing, see Bob. He's very well versed in all things real estate and takes great care for his clients. I appreciate his honesty, perseverance, and professionalism! He got my refinance done in record time, at a great rate too. Checkout his blog as well. My thanks to Bob for all he does!”
“Ryan and Shannon ,thanks for the professional job. You both did a great job replacing our water heater .we would recommend you to anyone who needs the above job done. They followed all the required codes.Service: Water heater installation”
“4/15/24 Monday went to withdraw money n came to know new bldg open 2 weeks ago. Inside looks very very nice. Good location, helpful staff.11/9/23 Thursday waiting for new bldg to b open.”
“Highly recommend Stella and her team at transglobal lending. They did a stellar job being communicative and keeping me and the lenders on the same page. Other agents do not offer the same amount of attention and effort as what I received at transglobal lending. Will definitely come again if need to do any loans”
“Finding a good Dr/surgeon is imperative and a matter of trust. When you find one, you stick with them. I'm glad I trusted Neil and his team with my refinance. The process was flawless and smooth. He has over 20yrs experience I think and he knows how the system works. Not only did he provide the best options for my house, he also provided me with the best options for me personally. I have to say a huge THANK YOU!!! I would certainly recommend and happily work with Neil again. Cheers!”
“My wife and I recently had the pleasure of working with Shawnacy and his team at Excel Realty, and we couldn't be happier with the experience. As first-time homebuyers, we were quite nervous about the entire process, but Shawnacy's expertise and guidance put our worries at ease.From the moment we reached out to Excel Realty, Shawnacy and his team were incredibly responsive and attentive to our needs. They took the time to understand our preferences, budget, and desired location, and they were always available to answer our questions and address any concerns we had. Their level of communication was exceptional, and they kept us informed every step of the way.One thing that truly impressed us was Shawnacy's deep knowledge of the local real estate market. He was able to provide us with valuable insights and recommendations based on his years of experience, which helped us make well-informed decisions. Shawnacy and his team were diligent in searching for properties that matched our criteria, and they were patient with us as we explored various options.He demonstrated professionalism and dedication throughout the negotiation process, ensuring that our best interests were always protected.Additionally, the entire team at Excel Realty was a pleasure to work with. They were friendly, approachable, and genuinely cared about finding us the right home. Their attention to detail was commendable, and they made sure that no stone was left unturned during the home buying process.Overall, we are extremely grateful for Shawnacy and his team at Excel Realty for their outstanding service. They made our first-time home buying experience smooth, enjoyable, and stress-free. We highly recommend them to anyone in search of a dedicated and knowledgeable real estate professional. Thanks to them, we are now living in our dream home, and we couldn't be happier!!!”
“Very personable staff at this Fremont Bank Warm Springs Branch. It has a very neighborhood small community vibe. Stephanie Pi and other staff here are super friendly and warm and so helpful. They go over and beyond in my experience. Compared to their other branch in the hub, the customer service at Warm Springs branch is excellent. I hope the staff here remains the same.”
“I've been a Fremont Bank customer for years (Checking, savings, refinance, and investments). Fee structure is pretty similar to other banks and as long as you follow the requirements it's all pretty simple. If I'm short on balance and get charged a "fee" is it Fremont Banks fault? No! And while I could probably call and asked to have said fee reversed why would I, it was my error. As for this branches staff and manger they have always been pleasant and easy to deal with. In short I LOVE Fremont Bank!”
“This review is specifically for the loan officer, Thomas Chen, based out of this branch. When I first moved to Hayward in 2018, I used a broker to fund my loan and refinanced with another bank after. But when I looked into Fremont Bank'a options, I met Thomas. He called me back almost immediately and I was able to refinance for the 3rd time in Hayward with an awesome no fee or closing cost loan. Fast forward to today when rates are at their highest, I decided to give Thomas a call again to see the purchase options. Boy did I luck out! He was able to preapprove me in literally 1 single day and get me on my way to bid on homes. Then I found one and the rest became turbo speed! Because I wanted to close on the loan before my son started the new school year, Thomas put that as top priority and stayed on top of all correspondence. There were some hiccups with the insurance part (partly due to AAA), but overall, a standard 30-day close turned into a 14 day close. Amazing!! I literally got my offer accepted on 7/21 and closed on 8/7! It would've even closed sooner but again AAA flood insurance can be a pain, but Thomas was still the one that made it all happen so quickly for me. Due to the current market in general, getting a loan wasn't as easy as when it was typically 2.8%, but looking at how fast he kept it moving, I am so grateful to have him as my loan officer! If you want a professional, speedy, no BS mortgage consultant who is looking out for your best interest, I would definitely recommend Thomas Chen as I already have worked with him twice for 2 very different loans and both times he did what he said he would and there were no surprises. Half I feel is due to Thomas disclosing all that is needed upfront and the other half is the Fremont bank team supporting these loans. From normally a stressful experience, Thomas made things as smooth as possible and still so responsive to this day. I am super happy and would definitely come back directly to Thomas for my mortgage needs in the future.”
“I came to this location because it was the nearest one to me at the time. I was happy upon entering that they had four cashiers at the counter on a saturday. And I believe they had a fifth who was helping someone for the business side. So I did not spend too much time inside. It was clean, neat and quiet. I was able to take care of things and beyond my way. I'm also happy to see that this location is open until 4:00 p.m. on saturdays.”