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“Jacky helped me out today with a concern that I had. She helped me out, was super informative and looked into my concern to reassure me all my questions were answered. She was so friendly and kind during the whole process.”
“We had an urgent issue with a deposit hold, and the policies between the other bank and OceanAir were not aligned. Brenda from customer service went above and beyond to find a solution that respected both policies. We would not have been able to resolve this issue without her help. She truly cared about our situation and treated it with urgency. Thank you, Brenda!”
“I had the pleasure to have Blanche Elbsat help me with my transactions the bank. She went above and beyond, not only that but her positive attitude put a smile on my face. Blanche provided amazing customer service.”
“We went to the Thousand Oaks branch for some help re our account and HELOC funding and Remi helped us answer all the questions we had. She was knowledgeable, kind, and professional. We appreciate her help and will be back should we have any other questions in the future!”
“Rosila was fantastic during my visit to the bank. She was professional, personable, and made the entire experience smooth and welcoming. I especially appreciated her attention to detail and knowledge — it truly stood out. Excellent customer service all around!”
“We have been members of Logix Credit Union for more than 10 years. The staff is friendly, patient, courteous, and professional. The after-hours services are easy to reach and always helpful. We have been protected by our bank from several hacking attempts, and we regularly use the credit card rewards, which offer generous reimbursements.
Our last visit to the local branch was especially surprising and pleasant when our child received a stuffed robot, the symbol of the bank. The lollipops and treats are hard to resist! We also love how our local branch donates to public schools and actively participates in the community to offer support. Every visit to the branch is a very positive experience, and our local branch truly feels like an extension of our family.”
“My dad wanted me to put in a good review. He says Mark Vazquez and the team there were very patient and spent the time to get his electronic bill play set up. Thank you!!”
“I had such a great experience working with Juan Barajas. From the moment I walked into his office, he was kind, patient, and incredibly helpful throughout the entire process. He took the time to answer my questions, explain everything clearly, and made what could have been a stressful experience so much easier.
I especially appreciated how much effort he put into helping me and making sure everything was handled correctly. His professionalism and dedication really stood out, and I’m genuinely grateful for all of his assistance.
Thank you, Juan, for going above and beyond. I truly appreciate everything you did for me, and I highly recommend working with him!”
“I have banked with Unify for 20+ years.No monthly fee accounts are great! A big improvement over the big banks.Unlike a previous reviewer who said that he had trouble setting up a trust account, we have had a trust account there for many years.”
“Love the location, love the people. Have several accounts here. Hours are excellent; easy parking. Always greeted with smiling faces. Diana Galvez, the Branch Relationship Manager, has been incredible with helping me with a small, technical issue that no one else could seem to solve. And I'll usually go straight to Melisa at the teller window for my transactions. The best! And be sure to snag one of the lollipops at the reception desk on your way out!”
“I've been banking here for many years. I have never had a bad experience. Everyone there is always eager to help and I've always been greeted with a smile.
Thank you Lauren!”
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“My husband and I love Logix! We purchased 2 RVs with them, and they are so kind and professional every time we help us with our purchases. I have worked with Hannah many times, and she is an amazing professional!”