Video One Repair is one of the few businesses you can trust from start to finish. The entire experience was a breeze. The customer service was excellent, return shipping was fast, and most importantly the repair was perfect. Highly, highly recommended. They have an express service as well in case you need it asap. The customer service is excellent and they reply emails till late night, showing 24/7 work. Fair pricing and communication was excellent. They repaired a damaged Sony Alpha A7 III and 24 to 105G lens; both items came back in absolutely perfect operating and cosmetic condition. A Sony FX3 was sent in for repairs, and the customer service was amazing, super responsive and crazy fast turnaround time. Hands down best repair service anywhere. Super happy with Video One Repair. They worked on a camera during the holidays and returned it quickly. As a professional that lives off of gear, this was a great experience. Highly recommend.
I’ve had 3 excellent experiences with VideoOne. They are now my “go too.”
March 2026
SUPER HIGHLY HIGHLY RECOMMEND. Fair pricing, great communication, fast shipping, great turn around time, and when an issue about the repair is brought to their attention, they immediately own the mistake and make things right as soon as they can. AMAZING customer service. WILL RECOMMEND TO EVERYONE!!!
February 2026
My old Sony A6000 I keep in my truck, I use on the Job, It stopped working, SD card reader fail. Sent the Camera in and they fixed it and I havent has any issues with it, Thanks Video One Repair