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November 2023 by Ben W
Towed on Friday without warning. Not open weekends. Charged for storage over the weekend, when unable to retrieve what was towed. Trash company. Why charge storage fees when your lot is near empty? Predatory.
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August 2023 by Singularity 23
Lady at front desk was very rude since i walked in, of course she will say otherwise and of course its always my word over theres. Prices are way to high for just a pick up but then again who cares when people slam you after getting a DUI. While all these people may seem "nice" the majority are completely bias.
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March 2023 by John Garza
OfficeStaff is very unpredictable, rude and in noway tend to give you any information in regards to billing statements or confidential information on your vehicle, Watch out people there tyrants trying to overcharge and steal your money ? They Came to a accident seen took my vehicle without my consent I'm seeking legal action!!
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January 2023 by Gerardo Campos
Great tow will be doing business with again.
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July 2022 by KAONANAONA
I called to get my wife and kids towed off of the highway and was left on hold for 20 minutes until I decided to just go with another company because this one apparently doesn't like money.The female that answered the phone said that she was an answering service but her actions were that of a dispatcher telling me that she needed to check to see if they have a truck available.Does it take 20 minutes to find out if you have a truck available? I don't think so. As a tow company they're not very concerned about people left sitting on the side of the highway. Don't bother calling this company for any sort of emergency service because I guess they'll just get to it when they can. They can't even complete a phone call in a timely manner so I would have probably been on the side of the highway for several hours waiting on them.
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February 2022 by Patricia And Don P.
NEVER EVER EVER USE THIS COMPANY - EDDY was the driver. FULL OF ATTITUDE AND WILL WASTE YOUR TIME AND NOT SHOWUP This company was called by AAA to assist me with getting a tow of my vehicle at midnight. Their driver says he will be out in 15 minutes, then he says 30 min. 1.5 hrs later he is no where to be seen and doesn't answer his phone. He finally calls me with all sorts of attitude saying he is the only one working so I better be nice to him. Then he hangs up when I ask him where he's been for the last almost 2 hrs. He then keeps telling AAA that he is on his way, so I ended up sitting on the side of the road for over 2.5 hrs, till I had to call a different company.
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February 2022 by Bodywork•Therapy Collective
NEGATIVE 10 STARS.Just another disrespectful and unprofessional experience as is the many other customers of this company.My friends car was stranded on side of freeway with trucks having to swerve to not hit it.Thankfully God is on our side, but definitely not these folks.Rude is their middle name.
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February 2022 by Inanna SolStar
Waited for two hours while the driver took a lunch break on our watch as he had been dispatched for us.Then cussed at us when we asked why he took so long. Sick people.Do not work with them. They are trashy people.
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November 2021 by killerdemo
Shoddy operation, All the drivers here are dope heads. I guess they don't drug test before or during employment.
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September 2021 by Fidel M.
Rodger is the nicest (tow-truck driver) ever! He's very professional, calm and the nicest attitude. He was apologetic, even though it was never his fault. (Nationwide and its automated system screwed things up for the towing.) Newman City Tow should hire people like him. I would give him a raise, if I'm the employer of Rodger. Roger IS an asset. The only negative I can give is about the dispatch/customer service. When I asked if there is a way if I can get a ride back with the tow truck, the dispatch lady was a little rude. She can explain things in a calmer way.
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September 2021 by Ms. Tre'
Very good service. Kids enjoyed riding in the big yellow truck.
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July 2021 by Linda G.
RODGER what can we say other than thank you so much for the lift home. Good conversation and a good end to a crappy situation. Clean truck, professional attitude, and all around pleasure to deal with. Newman City Tow you got a gem working for you. Believe me, I also work for a AAA contract station, and you landed an awesome driver. Thank you guys "YOU'RE GETTING A TOTALLY SATISFIED FROM ME"
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May 2021 by Heather Brown
Newman city tow are a fast and reliable tow service. The drivers are always real nice.
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April 2021 by Tre garrett
Very good service. Kids enjoyed riding in the big yellow truck.
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October 2020 by Misty Davis
After being towed to their yard the night before and when We picked up literally 13 hours after they picked it up, it was tore apart and everything was gone through. As I didn’t drive it out of the yard my spouse did (and I don’t drive his vehicle often) I didn’t realize until a few days later the cracked windshield. I asked my husband what happened and he stated when we picked it up from this tow yard the windshield was cracked from them ripping off his phone holder and the rear view mirror and interior light housing were now loose and fall off randomly. He also said his truck had been ransacked throughout the truck cab and shell. So just an FYI if your vehicle is there overnight be prepared to clean up a mess and have broken stuff. If you wondering why my husband didn’t say anything he figured it was his fault it was impounded. But even though yes it was his fault it was impounded, people need to respect others property in their care and be professional.Service: Car towing
