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September 2023 by Paolo Rinaldo
The man at the reception was kind and reliable. Cars were not brand new but everything was fine in a 2 days trip.
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August 2023 by Carina
Professional, friendly and quick check in and returns! Thank you!
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August 2023 by Judy Moynihan, Realtor 22 Yrs Experience
Very happy with the service I received.
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July 2023 by Tajul Pordan
This location got simply horrible customer service, I went this location to pick up vehicles . I do have online reservations number too . I provided my usa drivers license, my insurance card , & my credit card . Guy name David told me he need my us passport to order to rent a car . Which is 2nd form of ID . Every place they take credit card or insurance card as 2nd from of ID . I ask I rented many times with Avis I never experienced this kind of issue. He to me this is their company new policy.Then I call customer service they told me same thing each location have their own policy. Never again. They simply don’t deserve my business. Boycott Avis . I got full conversation on video you tube videos coming soon . Stay tuned
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July 2023 by Masiel Castro
David is racist I full videos will go viral on YouTube his racism……
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July 2023 by Yohanes Admasu
Andrew is one of the best customer service representatives I have ever dealt with!!!
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April 2023 by Mr Gretar
The best Avis I've been to, no bs, no upsells just straight up. I keep renting from there every time I go to California.
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April 2023 by Rachele K.
Hello, Just wanted to let you know how empress I was with your agent ( Nhi) at the Newport Beach airport.She was so kind and patient with me as I'm getting old I'm not as quick as I used to be.While I was renting a car In November 2022 at the airport she was so patient and helpful she is definitely an asset to your company. Sorry for taking so long to write a review.Thank you,Rachele
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February 2023 by Nancy Fedder
Great experience at Campus Dr. location. Such friendly staff and David and another gentleman could not have been nicer and I got a really fair rate for a clean new car. Highly recommend.
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December 2022 by Carina Thorsen
Professional, friendly and quick check in and returns! Thank you!
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September 2022 by David Chang
Called Avis to specifically switch my reservation from the airport to this location. Arrived to find out it wasn’t switched, so had to walk to the airport (20 min), and they wouldn’t even offer me a ride. Which maybe isn’t a big deal if you’re not in a hurry and don’t have stuff to carry.
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August 2022 by Mr Nedd
Very helpful and NOT in the airport but still close enough.
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August 2022 by 정초롱
I don't know the name of the young male employee, but he was really friendly and the car we rented was in really good condition. My car had a rearview camera and a notification function for when another car was too close to the side, and it was very clean.
I don't know the name of the young male staff, but he was really kind and the condition of the rental car was really good. In my case, there was a notification function when another car was too close and the rear camera, and the car was very clean.
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July 2022 by Lucero Guerra
We booked the reservation ahead of time this time to get the car we wanted for the price. Our flight on Saturday was delayed and so we didn’t get to the airport until 2 pm. We never received a call/text/email making aware the store was closing and we haven’t been by to get the rental. When we went to the rental the store said it closed at 1 pm. Then it said it was closed on Sunday. So we were not able to get back to the shop for car until 2 days later on Monday. When we got to the store the man told us he rented our car out to someone else already bc we missed our time because of our delayed flight. We asked if we could have our money back for those two days missed and he said the company would not give our money back. They gave our rental away when we had paid and made a reservation before hand and won’t give us any money back on the days we couldn’t use the car, because the store was CLOSED. The inability to be empathize with the situation that was out of our control was disappointing but to then capitalize on the situation and rent our car away to get two car rental fees for one car for the same week is disgusting. I would not recommend renting from this location.
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May 2022 by Eugene Lagoda
That was a good place before they changed the owner/manager. Right now you should visit the place if you're okay to be discriminated (like it happened with me). I can't recommend this place until they change the owner again.
