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November 2023 by Destiny Vassell
I am so happy with the care and support the Vets provide at this office.I have brought in 2 different cats, each completely different ages and separate issues, and everyone took so much interest in their comfort and have great communication . All the office staff are very caring as well.I will only bring my cats here forever and my dog as well moving forward.
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November 2023 by jason ayres
Rocky is the best. Just switched from our old vet and started taking my Chewy here. She took great care of him and it was the probably the most seamless vet visit we have had in years. Hats off to Rocky and the friendly staff at back bay! :)
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October 2023 by Lisa Winkler
Hands down the best vet! They treat our dog so kind. She is hard to handle and very skiddish and we feel so comfortable bringing her here. She also had 3 hip surgeries and all turned out successfully! Thanks Back Bay!
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July 2023 by Lisa Rose
Dr Katcherian is the nicest & the best. The girls up front do fantastic work. Great customer service & always answer the phone & any questions right away.
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May 2023 by Corbin Bennett
Dr. Fanous is the best! He is caring, compassionate and an amazing vet to our goldendoodle. Highly recommend Back Bay Veterinary Hospital!
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March 2023 by Nadir Q
Excellent place, I just wish I discovered them sooner. They are really close to my office and made it so convenient to drop off and pick up my dog with curbside services. Plus, I feel better knowing that there is a vet on site. Highly recommended!!
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March 2023 by Kevin Daley
Our 18 month old dog's ear drum finally burst after 9+ months of persistent ear infections, multiple visits to this vet, very INCONSISTENT and INEFFECTIVE TREATMENT plans which changed every visit, and lack of proactive action taken to diagnose and improve symptoms. This was only only discovered after switching veterinarians, where we were immediately recommended to sedate and diagnose the issues she was experiencing, and antibiotics were immediately prescribed to improve symptoms. Unfortunately, we spent too long going back and forth with the clinicians at Back Bay Veterinary hospital and it was too late to avoid the outcome. This would have been very preventable had it been caught after the fourth of fifth visit to Back Bay, but the outcome will affect our dog for the rest of her life.
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February 2023 by Erin Olivieri
Dr Fanous is fantastic. I'm really happy with the care my dogs are getting. Great location, clean office and friendly staff. Thank you???
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February 2023 by Nissa S.
Dr. Fanous is tied (with my San Diego vet) for the best vet! Here are some highlights from our initial visit:First, he knows how to approach a new client and their human. His demeanor and tone are calming, trusting, and sweet. When he opened the door, he paused to see how my dog would react. Then, he very slowly walked in, but not before offering my dog some treats! Second, he does the same with the human, other than treats! Third, he explains what is does and doesn't see, hear, feel, etc. in a way that anyone can understand.Fourth, he doesn't jump to the worst conclusion. Instead, he says, "we're going to take this one step at a time. When my dog kept tilting his head to the left and shaking up, I called the previous Orange County vet we had been to. He said all he could do was refer us to a neurologist! He didn't ask any questions, just jumped to a referral. Which, subsequently I learned, was the wrong diagnosis! Dr. Fanous asked plenty of questions, watched my dog walk, performed some noninvasive tests and concluded he has allergies! He gave my dog a shot and some medicine, my dog hasn't tilted or shook his head since! I would hate for anyone to undergo the stress of thinking their fur baby could have a neurological problem when in reality he has allergies.Fifth: Dr. Fanous wrote his cell phone number on a business card and told me to contact him anytime,WHO does that?!?!I am so relieved, happy, and grateful I found Dr. Fanous!
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January 2023 by Leslie Harper
My dog, Happy, had an enlarged benign tumor on his head that needed to be removed. I did not know who to trust for this process so I waited and asked around for a referral. I'm very glad I did because the minute I met Dr. Nabil Fanous, I knew we were in excellent hands. He is so genuine, caring and knowledage. In a matter of minutes he examined Happy and removed the tumor under local anesthetic. My dog came out of the procedure wagging his tail! Dr. Fanous and his whole staff are excellent! Also, the price I was given for this procdure was more than reasonable.
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January 2023 by Alex A.
Dr. Fanous is the best! First time coming here and we were blown away. Talk about someone who actually cares! He wasn't trying to sell random stuff to just sell us. Will be coming here from now on. 10 stars!
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January 2023 by Jean A.
I took my 5mon old goldendoodle here after she broke her leg. Dr. K performed a surgery and did an excellent job. He was very helpful and explained everything before the procedure. I highly recommend them to all my friends and family. Look no further because he is the best veterinarian in the area.
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January 2023 by Suji S.
It's never easy when it comes to finding a reliable vet for your fur babies. After moving to Irvine, I was dreading on looking for a good vet for my 2 boys! (Maltipoo & Husky) We met with Dr. Fanous in the beginning, he was attentive and present with us. Our maltipoo couldn't walk or sit suddenly after a horrible grooming visit, and we met Dr. K for his rushed appointment. Dr. K was SO patient with me and extremely informative on how to help with my Maltipoos recovery. We visit 1x month for Tommie's cytopoint injections. The front staff are mostly friendly and polite, easy to book appointments over the phone. We also left our two dogs for a daycare service, it went smoothly. We are thankful for Dr. K!
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December 2022 by Karie H.
This place is amazing! The staff are all super helpful and friendly. Great doctors and very clean.
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December 2022 by Lynnann AKA Grandma
Outstanding in every possible way!They have a system set up where you wait in your car until a room is ready. It doesn't take long. Thereafter, the rooms are comfortable and although I failed to remember the Vet Tech's name, she couldn't have been more welcoming and a consummate professional.Dr. Fanous is the most caring, patient, informative Vet we have ever met. Michelle, the manager, was also incredibly helpful. Sidney, our new puppy, loved everybody! Everyone took the time to answer all our questions, gave us lots of useful information to take home and we left confident that Sidney will receive premium healthcare. Additionally, affordable! I must almost mention they have a wonderful app that conveniently has your appointments, easy communication with practice, etc...Please consider checking them out - your pet will thank you!
