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March 2024 by Trevor Brown
Laura assisted with the sale of my Submariner. The process was quick and easy, I feel their value was fair, and I was paid the next day! Will definitely look to Bob's in the future
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March 2024 by Joseph Kelly II
I sold my Rolex Daytona to Bob's watched recently and it could not have gone any smoother. Christian Sanchez gave me a great price, provided the shipping label and transferred the funds to my account when promised. I highly recommend this company if you are considering selling or purchasing a watch. *****
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March 2024 by Cmerr 6240
I gave them my credit card to purchase a watch for my wife for Xmas. When I thought the deal was done, they wanted me to wire the money. Then, I started to read reviews and decided not to do that.Had to cancel my credit card purchase and cancel my credit card for a new card. Shame on these folks. There not legitimate.Purchase at your own peril.
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February 2024 by Teri Turquand
Very experienced and very easy to work withI recommend to anyone looking for great service experience
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February 2024 by Noah Hurvitz
My experience with the chat and on the phone with the staff was superb. I returned one product and made an exchange, Paul guided the process with excellence in customer service and I felt that Bobs Watches valued me and my business. I recommend without reservation.
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February 2024 by Lee Novick
Great service, great watches! I’ve purchased several watches from them, and it’s been an excellent experience – I strongly recommend.
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January 2024 by brad nolan
Awesome watch was fantastic, better than described, amazing service absolutely concierge level. These guys are great to deal with!
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January 2024 by J J
Thank you to Wesley at bob’s watches … for his timely response when i needed help selling my watch he was professional and quick to getting me the best offer.. possible…
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January 2024 by Steven Ekdahl
I purchased a Rolex for my wife, the sales person was very friendly and helpful, she was able to answer all my questions, the watch was everything she said it would be, it's beautiful, I will always buy my Rolex's from Bob's.
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January 2024 by Nicholas Willard
I had a great experience with Bob's costumer service after a misunderstanding on an intial order. Laura Cohen from Bob's was magic...got my beauty watch on time. Cudos to Bob's Watches
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January 2024 by Megan Kathleen
It was always my dream to by myself a Rolex for my 40th birthday. I found my beautiful Oyster Perpetual from Bob’s and couldn’t believe the service and shipping. The watch arrived as promised next day and in perfect condition. Thank you Bob’s Watches, for making a dream come true! Amazing experience!!!!
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January 2024 by Christopher Vogel
I sold a 2021 Rolex date just with factory diamonds and 2022 Rose gold de santos here so I thought I could trust them with my time pieces. I was wanting to sell my AP royal oak so I sent it to Max who works in sales at bobs watches. They decided to send my basically brand new AP out to an unauthorized company to polish it. Later I decided I wanted my watch back and no longer was interested in selling my AP. They charged me 800$ for the “polishing” then when I was in Dubai wearing my watch, it started fogging up on the inside and started to gain moisture inside the face and movement. I got back to the US and took my AP to my guy at the AP in Beverly Hills. He said that the people who “polished” the watch opened it and did not seal the watch correctly. It destroyed almost the entire inside of my watch and cost me $11,000 to fix the movement. I called bobs watches to discuss the matter and they were disgustingly rude to me and offered zero help for the situation. You would think after selling a couple nice watches and ruining my AP Royal Oak that they would have wanted to help me and figure out a way to make the situation better. Beware when selling your items and beware of how they treat your timepieces. No longer can trust them and the way they handle business. Completely disrespectful and disappointing.
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January 2024 by TS Mackenzie
Trader in a very nice Cartier I no longer wore for a used Rolex. The process was smooth and the offer was very fair. I spoke to a real person, Max B who explained the process and did a great job with communicating and keeping me updated on the status of my trade. I quickly, within hours, got my firm offer and paid the difference for my purchase. The Rolex was shipped over night, arrived well pack, with it's original box and papers. Looks brand new and I could not be happier. I hope someone enjoys my old watch as much as I'm enjoying this new one. Thanks Bob's for letting these beautiful timepieces recirculating!
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January 2024 by Brandon Stewart
One of the best buying experiences I’ve ever had had! Eric was super helpful and was super enjoyable to talk to. Even though I bought a entry level priced Longines I was treated like I was buying a Rolex or Patek. Definitely will come back for more purchases!
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January 2024 by douglas hux
Recently purchased an early 2000's Rolex GMT-Master II black bezel w/ B&P. Five stars all around for condition, transaction, and service before and after the sale. Sales rep Laura has earned my trust for future purchases, and I would recommend Bob's without hesitation.
