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July 2019 by George J.
Writing this review as no one can help me with my account. I tried closing it 2 different times, each time I was told something different why it wasn't closed. Basically I was paid $0.01 in interest so they account wasn't closed and then another $88.00 of maintenance fees. Never received any notices, just a collection letter over a year after it was closed. Branch told me to call the 800 number, 800 number told me I have to call the branch. That's what I'm dealing with all over broken promises.
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June 2019 by Sierra J.
Customer service was great charity was very patient and helped me handle some issues with my account . She went out of her way & reached out to make sure it got handled five-star customer service thank you again .
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May 2018 by Jeff Reuter
Absolutely the best Bank I've ever banked at in 65 years of living in Newport Beach — not only is the service at the counter exemplary, but the Manager has a great attitude as well!!!
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December 2017 by Manga D.
I travel between LA and OC and its definitely my favorite branch. John has a friendly, yet professional team. Very clean and has great music playing! ... Parking lot is a bit cramped but otherwise I love it!
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July 2017 by Moni Tor
Small location.
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September 2016 by charles doner
Terrible service, I would not recommend banking here. I was setup with what was supposed to be a free checkings account. Just over a year went by and I found out that the account was being chargeda monthly maintenance fee. When I asked about getting the fees reversed they said they could not reverse any of the fees over 2 months old. They said it was my responsibility to catch and dispute the transaction. I will never bank here again. I guess this bank wants it own customers to be responsible for catching their errors.
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April 2010 by A Google User
super services, extremely helpful staff.
