-
March 2024 by Gini B.
One regular check stand open in spite of the store being super busy. The woman who was there to "help" at the self checkout was rude and unhelpful to say the least. I was visiting my daughter in the area and hopefully will never need to return to this place.
-
December 2023 by Neil W
The store manager is cheap. Forcing to use the self checkout during busy times because they won't hire enough checkers. The stupid machines doesn't recognize the weight so you have to keep calling the person over every five seconds. The place is clean but the service sucks and the store is tiny with limited selections compared to other stores.
-
December 2023 by Sarah D.
This has to be the worst location I have been to, produce is always moldy and/or expired, you better check the expiration date on produce and meat.. one day I found some hamburger patties that were 1 month past the date! one MONTH! The employees look miserable for most of them and have attitude... The dude at the deli this evening was eating deli meat with his gloves and then slicing my meat.. he sliced 1.5 lb of cheese and threw it in the bag, the slices were all crushed and it took 10 mn for him to slice 1.5 of cheese with an attitude.. They restock and put boxes everywhere which makes it difficult to even shop and when you move the boxes they look at you like you are bothering them.. And the worst is that even with all the restocking nightmares they barely have anything in stock... it's ridiculous! This store is a total chaos! Go to the one in Costa Mesa you are better off, trust me
-
December 2023 by Leah Fahey
It was pretty tasting a little bit of food ? today thank you so much ? my hands ? need a teak a lil each man ?♂️ 6’5” or 6’4” or 6’3” waterpolo buff and working out buff and muscular muscles ?? I am 5’9” blonde female and 135 lbs working in my weight loss and gain journey for bulking my calories down there today in walking good luck ? ? pray ??Honey ? is up there ?? in calories
-
November 2023 by Jeanine Ferrari
Continues to be my favorite Ralphs store. Clean, organized and big deli selection of meats, Breads and cheeses
-
November 2023 by Kim Magner
Go somewhere else to cash lottery scratcher tickets! Gave a dry, cleanly scratched ticket to cashier at self check out area, who managed to wet the ticket after i handed it to her. Then proceeds to grab a coin and scratch the ticket some more, resulting in a hole in the bar code making it un- scannable. Informs me i need to take it to the lottery office! After 3 people including manager, telling me cant cash it bc its damaged. I was so angry as my point was, the employee damaged my ticket and now cannot be cashed anywhere! I refused to leave with damaged ticket and the mgr finally gave me the money. Unacceptable and Outrageous. Bunch of morons work at this store during day hours. Avoid this store.
-
September 2023 by Brock C. R.
Closed early and wouldn't let me get one thing. The young kids working at night are so desperate to get out of work and half ass their jobs, that it doesn't give people who work jobs at night a fair chance to come during posted hours. I shouldn't be surprised as this Ralphs is notorious for terrible customer service. The women working in the evening with glasses was terribly rude and petty. But it makes sense. She's working at Ralph's.
-
September 2023 by It's Mr. Frank
Beautiful store. Well stocked but not overly done. Some great prices can be had too.
-
September 2023 by Ma Yo
The worst ralphs ever!! The night shift staff is terrible!! First lets start with the rude white old guy who disrespects every customer, who has the worst customer service ever! then the young Lady who closes the store at 12:30 instead of 1 am as it suppose to be just because she wants to go home early!!
-
September 2023 by John
I wish I can upload my video but this lady (which she does not have a name tag on) decided to not let us in at 12:43 (store closes at 1:00AM) because she wanted to go home early , I told her but the store closes at 1 and she said “no I go home at one that’s why I closed it early” so myself along with 2 other customers (which I have their contact information) left extremely disappointed and I for myself couldn’t feed my puppy because she decided that she needs to close the store down early
-
September 2023 by Gwho Own
So much bad food that's expired even before it's expired date.Meat, veggies, etc.But the staff are nice and helpful and friendly.
-
September 2023 by J J.
I wish I can upload my video but this lady (which she does not have a name tag on) decided to not let us in at 12:43 (store closes at 1:00AM) because she wanted to go home early , I told her but the store closes at 1 and she said "no I go home at one that's why I closed it early" so myself along with 2 other customers (which I have their contact information) left extremely disappointed and I for myself couldn't feed my puppy because she decided that she needs to close the store down early, 18 mins early !! (This video was taken after a long argument and her literally walking us out the story with her arms keeping on pushing us out like we were some sort of sheep
-
July 2023 by Christina D.
I have shopped at this Ralph's several times out of convenience. I've gotten product from the deli that has not been the freshest. Today I went in ask for a sample of the cheese before I ordered it to make sure it was actually fresh. The person behind the counter at 1:30 PM walked over to where they make sandwiches got a piece of cheese and gave me that. I looked at her because she grabbed the cheese from where they store it and was going to cut it and there was only a small block left. I asked her if it was fresh she huffed and rolled her eyes and said yes. It doesn't sound like a big deal but she was extraordinarily rude. Why would I want to pay for someone to be rude? The last time I purchased london broil from this Ralph's I threw it away the next day because it was bad. Same thing with the boars head oven, roasted turkey. I would spend an extra 10 minutes to drive to the Pavilions in Newport! The amount of gas that you will pay for is much less than the food that you're going to throw away. and everyone in Pavilions is actually friendly and helpful! There should be better quality control.
-
July 2023 by G J
Always great shopping experience. Employees are all super nice. I wish the checkout lane with human beings was open more. I feel like they should pay us to bag our own groceries.
-
May 2023 by Chris Van Keirsbelk
Store forces you to use the self checkout during the day because they never have more than one real checker working. I've used the self checkout many times but when it doesn't scan more than half your items it gets old real quick. If you want to spend more than any other grocery store I highly recommend this chain and this particular store.