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November 2023 by Madeleine Jenner
Incredible customer service! Happily filled up the tires and adjusted the seats for half a dozen of our personal bikes for free.
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October 2023 by Heath Springer
Super nice and helpful staff. Good prices and equipment. We rented 4 bikes rode all over NewportBeach. Great experience for me and my family! Thank you for being awesome!
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August 2023 by Myla Lindstrom
Great price for three bikes all day. Only needed one lock for all three. Got the baskets too which came in handy. The Bikes were very manual, but super fun once we got used to them again. They held up well on our long fun bike ride north almost to Sunset beach. I'm glad we did the manual bikes, we got in a really good workout! Will definitely rent from there again. The only negative was I wish it had a bell, the most dangerous part of the trip was dodging all the people walking on the boardwalk. A horn/bell would have been helpful.
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April 2023 by Taras Zommers
Good all around price and service for a few hours of biking the boardwalk. The bikes feel a bit awkward to ride with the handlebar style but for a casual afternoon of exploring they were fine.
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February 2023 by Jeffrey C P.
Great Hybrid Bike Rental! Convenient, Efficient, and Easy! Estefania did a great job taking care of my rental bike needs by moving the bike from Huntington to Newport in time of my rental. Juan took care of me in store at the time of my rental. I would highly recommend Ray's Rental for your bike rental needs.
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October 2022 by J B
BUYER BEWARE! We prepaid for a weeks bike rental and then decided to cut our trip short due to the heat wave and hurricane coming. We returned our bikes and were told NO REFUND! We emailed the company a few days later and they never bothered to return the email. BAD BUSINESS!
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October 2022 by Chelsea J.
Super conveniently located for biking around Newport/Balboa Peninsula/Balboa Island. Price point is very reasonable and rental process was quick and easy!
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October 2022 by Laura S.
Second time renting from Rays. My elderly mom likes the hybrid bike with gears and I think this is the only Newport rental store that rents them. Most just have beach cruisers. The 1st time renting, the young female was very helpful. This 2nd time, the young man didn't appear very happy to work there. The bikes appear to be in decent condition. They charge extra for a basket, whereas other rental places include the basket. Better bring a credit card because they require a ridiculous deposit of like $500, at least for the hybrid bikes. We love their 24 hr rental price of $35. You can get the bike at opening time and not have to return till the next night at closing time, so it's basically 2 days. Will rent from them again.
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September 2022 by Tanni Bowers
We were so excited to rent bikes for 4 hours for a great price. We had made our reservation and paid for it early.I knew there would be some kind of deposit to be held for the duration of the rental. It was not posted anywhere on the website or the agreement that the amount would be $700. I expect this on a car rental not a bike rental. There was no mention anywhere until we had signed the waivers and the attendant at the store told us the amount would be $700.Needless to say we canceled the reservation, it was not worth the hassle and we also did not have that amount to cover for a few hours.The only plus side is that I did get my full rental amount refunded.
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September 2022 by Ann Ring
This Rays location tops the other one nearby. Sarah was awesome as a rep! Thank you!
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August 2022 by Nancy C.
This is an accessible location. Great selection of bikes. Very Friendly staff, especially Juan and Stephanie. This location is very convenient and great to ride from. We take a great trip to the Wedge and we love riding up and down the boardwalk. Thank you Stephanie and team!
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July 2022 by Riley B.
If you are looking to rent beach cruisers, this is the place to go! You can pre-book your bikes online weeks in advance. I recommend the weekly rental if you are staying for a week. $75 for the week, for 1 bike. Can't beat it. At the end of your rental, all you do is drop it off, give them your last name and you are ready to go! Super easy!
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June 2022 by Cori S.
Evan provided fantastic service and was so patient with my 10 year old who was being picky about his bike seat. Great prices and options for bike rentals.
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May 2022 by Juanita N.
This was my first time renting bikes from this place and I would not recommend it to anyone. I noticed the bikes weren't very pleasant looking when we arrived but since we just wanted to get a bike ride in without having to find parking again at another place we just settled for this spot (big mistake). Also asked for beach cruisers and they charge extra for the basket to be on it. My boyfriend also mentioned that his brakes didn't work well throughout the ride. I don't think they clean the bikes or check them at all which is very inconsiderate and gross, my shorts got stained from the seat.
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August 2021 by Nancy C
We visit from Scottsdale and we never miss a trip to Ray’s Rentals for our beach bike rides. We love to take a ride on the boardwalk with a trip to the Wedge. Stephanie and her team are awesome. They are always so nice and helpful. Their bikes are clean and comfortable and they are so willing to make adjustments if necessary. Thank you Stephanie and team! We will be back soon!
