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December 2023 by Helen L.
I had a really good experience! They picked me up from the airport (in less than 2 min) and I was out the door with my rental car in like 10 minutes. Returning the rental was also a breeze. They'll also give you a ride back to the airport! I felt good supporting a small business. Everyone there is really nice!
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October 2023 by Tai Khuong
Doug really helped us out. He picked us up from the airport to the shop located just 5 minutes away. This is a great alternative! Also car are in good condition and I recommend the Jeep.
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October 2023 by Thaddeus Rada-Bayne
Our first time renting from a family-owned rental agency and we couldn't have had a better experience! The staff is incredibly friendly, the airport pickup and dropoff were easy, and the rate couldn't be beat. Highly recommend to anyone renting a car around SNA!
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October 2023 by Suzanne Kinney
Renting from SNA was a very easy process. No line when I picked up or dropped off the car. It was easy to get in and out of the store, which is in a strip shopping area very close to the airport. They will take you to and from the airport, sometimes in the car you rent rather than a shuttle. The person working there was polite and professional.
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October 2023 by Aurel Aduth
We got a 5 days rental with this company, very professional, everything went great, from the airport pick up, to driving the car took 30 minutes, very polite people, clean and almost new car, surprisingly pleasant experience. Definitely recommending this rental car company, and we'll be back any anytime we get a chance to land in Santa Ana.
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October 2023 by Liviu I.
Reliable place to rent a car. Expedite process with short raid from and to airport. Personal friendly and helpful.
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September 2023 by Bizi Fyn S.
SNA Auto Rental puts all the other's to shame. Amazing customer service, friendly and professional staff, and their prices are always a few dollars cheaper than the bigger rental agencies, why would you want to go anywhere else? Make sure to ask for Jose Arellano, he will have you in and out in no time, and in the car of your dreams. Happy and safe driving!!
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September 2023 by Amy P.
Excellent customer service! You also don't need a credit card. Debit card is good enough.
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August 2023 by M S
Reza helped get us a car in less in 10 mins and also took us to the airport in plenty of time to catch our flight. This place will save you $150/rental but going there instead of the airport. Highly recommend, they are awesome and have great cars too!
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August 2023 by Jeff Swagger
SNA Rental will be my #1 go to each time I fly into John Wayne Airport. Outstanding customer service with availability, prompt shuttle, quick processing, fair pricing, and immediate rescue from the airport rental counters.
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August 2023 by Gwendal Mahe
Solid smaller rental place.Car was nice and ready. Staff was really nice.A bit further from the airport but their shuttle was a few minutes only.Recommended
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August 2023 by Zach J.
Total scammers! Stay away.Rented a Jeep from this location and it was broken. Returned the next then they tried to charge $700 and sent me to collections saying I didn't return the vehicle for a week.Just horrible! Don't give this business a dime.
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July 2023 by Amy Kirchhoff
Never heard of this company before, but the prices were good enough to try it, and I'm so glad I did! The car was exactly what I requested, and was clean and low mileage. Even better than that is the service: pick up and drop off from the airport was very prompt, and the counter staff were knowledgeable and pleasant, on pick up, drop off and when I called them. Will definitely use again on my next trip.
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July 2023 by Suzanne Abesamis
Just returned the kia soul to SNA with my kids. The people there were very accommodating and punctual. They picked us up from the airport and gave us a clean, well-maintained vehicle. The whole process was unbelievably smooth! My family and I will definitely rent from SNA whenever we get the chance. Thank you so much for completing our stay in Cali!
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July 2023 by Mica Moore
At first everything seemed fine rented a car for 3 days went upon return I filled the gas tank up because if you don't they will charge you $9.99 once I drop the car off Something Told Me to take a picture of the full gas tank because when I got my charge on my credit card they charge me the additional $200 they said the car gas was not full which was a lie and I had proof sent the proof to them the customer service person said he will return the deposit minus the $8 parking fee wich was fine until I looked on my return on my credit card and there is $20 that was not returned $200 - $8 is $192 they refunded me $181 just beware they seem to be a little bit of scammers will not be renting from them again.
