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March 2022 by Lani Culaciati
I love this store! Quality products at a great price. I have been shopping here for two years and only had great experiences from the staff and Talia. I was once accidentally over charged by $1300. It was taken cared of promptly, professionally and kindly. A plus for their customer service. I order a lot via their text message system and love it!Talia’s store is a must stop by and shop every time I’m at Fashion Island. I highly recommend this store to all my friends and family.
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September 2021 by Dr. Christine Vu
Beautiful store and beautiful products. If you are the owner and have the opportunity to read this, I would suggest you train your workers who are only on their cell phones complaining about having to wake up at 5am, school, and their personal lives. I purchased several items in support of your store but I would suggest a chat with the employees if they are not interested in being at work, maybe take a day off and re-evaluate the impact of their presentation, conversations, and action while at work in your store. It would help us as buyers to want to buy more. Thanks
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August 2021 by J R
Love this store! Was looking for comfortable, well made, and original clothing for my daughter and Talia was a welcome surprise. Maddie helped me pick out several items after listening carefully to my descriptions of my daughter’s preferences. The customer service was excellent and the best I have experienced at fashion island. I highly recommend the store. My daughter loved everything I bought and it fit perfectly. Thank you Maddie!
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August 2021 by Rebecca from the US
The entire time, 3 employees talked to one another rather than interacting and helping customers. Customers were told where the fitting rooms including myself. Picked out 5 dresses to try on which 3 worked, but the store didn’t deserve my business. You can decide for yourself if business are hurting because of service or economy.
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February 2021 by Rachel Ledbetter
Love shopping here via text and Instagram. Great customer service and love their sales! I have bought items from Talia for many years and they never disappoint. My favorite is her T by Talia collection. Such a great store!
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January 2021 by Trisha Andreini
Similar experience as reviewers below. I ordered workout pants several months ago and after trying them on the second time they got two small holes. I wanted to take them in to a store and waits to do so but thanks to covid that didn’t happen. I finally got a chance to text and when I did was told I’m out of luck due to their return policy. I totally understand however this is a defective product. When I asked if Talia would stand behind her product, since it was defective, or if this was worth losing a customer, they stopped responding! So, terrible customer service and obviously a bad product. Really unfortunate for a small business to treat customers this way.
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November 2020 by Stephanie
Talia's selection of merchandise is carefully curated. I love how she has her own designs among other brands. Everything I have purchased from the store have honestly become my favorite pieces in my wardrobe. Talia's prices are amazing for the quality you receive! Everything truly looks more expensive. While the merchandise is great, it is store's customer service that sets them apart. They are very helpful, kind, and FUN!!! I highly recommend.
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November 2020 by Valerie Reisbig
Great customer service!! The girls are all so sweet here! I’ve done text to order and shopped in store and I have always had a positive experience! Really cute stuff and great pieces
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November 2020 by Valerie Ann
Love the star shoes. Super cute stuff. Alittle pricey but hey I'm at fashion island. Lol
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November 2020 by Eleftheria Ballas
What a disappointment of a store... sold me damaged sale items that I didn’t see the damage until arriving home. Refused to exchange them due to policy that wasn’t disclosed. Last time shopping there.
