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August 2022 by Adam V.
Went into the store for the pharmacy, and as soon as I walked into the store was nicely greeted by an employee at the pharmacy register. They asked if I needed help and helped me out with everything I needed. Was a pleasant surprise as to how smooth everything went. Would recommend this pharmacy to others for sure. Great experience.
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August 2022 by Nahaleh D.
I'm really not sure how or why this store has gotten such terrible reviews or why some people here are so angry using rude ways to talk about the people here. I can only assume most of them are taking narcotics and are upset that the pharmacy is following protocols to make sure they are not taking more than the necessary dosing. I actually drive 20 minutes to go to this pharmacy. I love the entire staff because they are intelligent, kind and efficient. Not only that but this pharmacy and store is spotless. Everything is in order and the pharmacists are always working so hard and diligently. The technicians are amazing as well as the entire staff that I've had the pleasure of interacting with. I have also seen the staff find ways to help other patients lower the costs of some of their meds if they don't have insurance. If you want to stay alive and know there is a great team looking after you, do yourself a favor and come to this pharmacy.
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August 2022 by Mary D.
This Rite Aid pharmacy is amazing (right next to Bandera). Such helpful, very nice, friendly, and hard working employees.The customer service is amazing. The pharmacy manager and team really runs this pharmacy great. Everything is so efficient and organized. Thanks!
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August 2022 by NY Laker Girl D.
Great pharmacy team! They do all types of vaccines, texting, automatic refills and delivery. Amazing customer service, clean, friendly. They also help you with prices when the medication is not covered. HIGHLY recommend. It's located by Mothers Market and Bandera.
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July 2022 by Jane H.
Have generally had great service at the Corona Del Mar store on Pacific Coast Highway. When I went there tonight, there appeared to be 2 new staff members: one a cashier and the other one who was checking out refrigerated and frozen foods, and nearby areas. The cashier was prompt and respectful. The other person was annoying to customers, as he limited access to items as opened refrigerated and frozen food doors and poked around inside each for no visible reason. He was neither re-stocking nor checking inventory. Honestly, he appeared to be pretending to be busy and move a few things around in ways that were useless rather than doing real work. He obstructed customers from viewing products. Very disappointing.
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May 2022 by Mike F.
Rude lazy arrogant pharmacists. Would not go back if they were the only drugstore open and my life was in danger. Horrible experience. I'll go to the Rite Aid on San Miguel.
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January 2022 by Cole B.
We are leaving Rite Aid and taking our business elsewhere because as consumers we are being hustled out of serious prescription dollars that feels like a SCAM. When any of us use services like Single Care and acquire coupons specifically valid at Rite Aid it feels like a BAIT-and-SWITCH when you try to use them. The customer is given an Authorization #/Bin#/Group# from Single Care, but then is asked for an NCS# when at the pharmacy counter. The customer asks, "what's an NCS? The products are identical, right? The Phramisist replies"yes, they are, but my NCS code is different and therefore I can't offer you the coupon price even though it is Rite Aid approved..., but I can offer our internal NCS discount." Guess what? The final price difference between the two NCS#s is almost 400%!!! A tube of Athletes foot cream for $110+ vs $31.51 Single Care price. People should think about a CLASS ACTION SUIT to stop this price kind of gauging. Meanwhile, we live in town where there are other choices in Pharmacy's, and are taking our business elsewhere
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December 2021 by Amy L.
I have finally had it with this place. It's around the corner from my house and I have had all of my family's prescriptions there for at least 10 years. You just never know what you are going to get with customer service here. I mean literally not even asking for help with anyone, just picking up prescriptions at the pharmacy and a few things with the cashiers up front. I have back problems so I try to get in and out as quickly as possible; on a bad day like tonight I'm leaning on the cart for dear life and gritting through the pain. I tried to enter my stupid phone number both at the pharmacy desk and up front, both times the #4 did not work. I am not a crazy person, I have worked retail and understand POS systems. The front lady scolded me and I asked her 3 times to please just enter it on her end and she refused 3 times. I finally got my son to do it, meanwhile we were holding up the entire line. I got upset and frustrated and was in pain but I was not rude, but I was not happy. Hey retail folks: I know it's a tough time to deal with customer rudeness, but that doesn't exempt you from doing very basic customer service. This is just the latest of very difficult dealings with this store over many years. Again, I have back problems and a child with a disability so I literally changed our prescriptions over to them because of their drive-thru. Well, that was like the elusive McDonald's ice cream machine, it never worked. Tonight I called Walgreens in my mother's town, 20 miles away because they have always been great when I picked up her prescriptions. I'd rather drive there and make a day of it than deal with rite aid CdM ever again. Btw, if I'm ever desperate for something I can't find on Amazon, I'll go to the Bayside location. Never a bad experience there.
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November 2021 by James M.
Absolutely rude and unprofessional manager. I'm sorry you're probably having a bad day but leave that s*** at the door
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October 2021 by Chris P.
Richard & Gaby give great customer service! I felt seen, valued & promptly taken care of any questions/needs. The store is clean, organized/neat & had some terrific values. Please keep up the good work, staffing & merchandising!
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May 2021 by Aaron S.
Gotta say, it's a fine spot! Will update later once I finish the first barrel tub of thrifty's etz koooooooooooollld
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January 2021 by Manzar N.
Yesterday, I went to RiteAid in 3141 East Coast High Way Corona Del Mar I went to exchange hair color, although I had the receipt, the cashier(Rosa) gave me hard time. when I ask why do I have to put my phone number five times and also show my driver license when I have the receipt, she said to me "you are rude" I was shucked, I said excuse me? she replied "you are rude" I said can I talk to your manager? she said I am the manager. I asked the other cashier, who is the manager? she said Peter. I tried to find Peter but he was on his lunch break. I Called the store today and asked to talk to the manager, Randy Riese, the manager, said he is aware of the situation, and made up stories that could be my fault as well as Rosa.I felt not that I was ignored but also insulted. I hope the RiteAide area manager read this. I give this store only one star, and that goes to the other young cashier who was the witness and also helpful.
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November 2019 by Jennifer W.
Open on Thanksgiving! Store associate, Si, helped me find an umbrella quickly and I breezed through check out in no time. I am a frequent customer of Rite Aid in general. I use my Rote Aid card so often, the numbers are worn off. :-) Believe it or not, it was not easy finding a regular umbrella in Orange County.
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September 2019 by Joshua P.
I recently got on medication and this pharmacy is giving business a bad rep already. My thoughts and opinions on meds aren't my own but I don't like them necessarily to begin with. But sometimes in life you have to get some help. In speaking of help, the pharmacist here was not only very rude but also seemed very evil. No joke. She said my insurance didn't cover my medication when I know for 100% fact it did. I was very concerned and needed my medication so I downloaded this app to get a coupon instead for my medication so I can afford it. I then proceed to go back to fill my prescription and she looks at me like I'm some kind of crook trying to steal meds from her? She complied with my coupon and I thank god it worked. Then when they said it was ready I go back and she tells me with this devilish look in her eye I have to wait till tomorrow to get my medication though. Very very wrong, a person like this should NOT be over the counter and in charge of our medication for our mental health!!! I will be filing a complaint and hoping to get this individual fired from this profession because she obviously does not have the best interest of the people!
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August 2019 by Pepe F.
this review is for Si, i added a photo of the huge three scoops Si gave me! it was nearly a pint he really hooked it up so shoutout to him (: