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“I went into Staples this past Saturday with my son to get balloons for his birthday party, and we had such a wonderful experience. The woman who helped us was truly exceptional. She made my son feel like the most important person in the room and made sure his opinions about his balloons really mattered.
When he said he wanted a blue star balloon, she asked him if he wanted light blue, dark blue, or sparkling blue, which made him feel so included in choosing exactly what he wanted. After he picked out his balloons, she also checked with us to make sure his choices were okay. While she was blowing up the balloons, she kept talking with him, asking what he would be doing for his birthday, what he was most excited about, and she wished him a happy birthday.
It meant so much to see someone take the time to make a 6-year-old feel special and heard. It turned a simple stop for balloons into a really memorable moment for him. Thank you for such thoughtful and kind customer service!”
8:30AM - 6:30PM
769 Center Blvd, Fairfax
Shipping Centers
“This place is great and I am so grateful to have it in Fairfax (especially b/c the Fairfax Post Office is notoriously difficult to deal with). I have used this UPS store for returns, shipping holiday gifts, making copies, and notary services a couple times. They are always quick and helpful and I am always in and out. the hours are fantastic as well (open late, on weekends). It's so nice to not have to truck up to Terra Linda location etc. anymore.”
“Had a issue with FedEx tracking which stated my package had not been received. Marc at Postal Annex was eventually able to track the package and showed it had been delivered the previous day. Very professional and helpful”
“I've received nothing but excellent service here, whether to mail locally, internationally, print, get packaging materials. The owners are very helpful, careful, and pleasant. I've come here to mail packages to different locations, and they're able to help package the items and figure out the best way to get there, especially if international. Sometimes the line is quite long, but it moves quickly. I'd definitely go back again.”
“Great small town Post Office. Housed in an old train station, it's the hub of town and you'll eventually run into anyone you know while there. The staff are helpful and kind. We all know the USPS has it's problems, but they do right if you give them half a chance.”
“We always have the best experience coming here.
Andrew who has assisted me many times, is always so nice, Courteous, helpful and professional. Ill be back!”
“I don't use use the post office much, but when I have a choice, I use the Terra Linda Station.
Not only is this the closest post office to me, but (most of the time) the lines are short, and the employees are friendly and helpful.”
“Postmaster Judy Bartlett went out of her way to correct an error made by San Anselmo post office, and Nicoletta is always very helpful whenever I go into the Fairfax office. Huge improvement to prior experiences with some previous employees, and antithesis of the San Anselmo office, which is terribly hostile and continually incompetent.”
“This post office is great and I always look forward to going there. It's full of character and the manager goes above and beyond to help and understand your situation.”
“I’ve had a very positive experience in this post office. The staff were friendly, professional and very time efficient. There was a small line and people were coming in after me. I was mentally prepared to be stuck there for 15+ mins waiting in a line, but it took me less than 5 mins to send out documents that I’ve packed there as well. I highly recommend this post office, just communicate clearly what kind of service you are looking for.”
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“The team we have been working with from ordering the products to shipping has been a pleasure to work with. Clear and timely communication and very accommodating to our operational needs in times of urgency.”