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January 2024 by Shari Maldonado
Brian was fantastic! I was able to rent a storage space, buy a lock and do all the paperwork in record time. My storage space was clean and easy to access. Couldn't ask for a better experience!
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December 2023 by Marie
I really like this storage facility. It’s clean and very well managed. Candy The on-site manager is just fabulous and an asset to the company. I recently had an issue where I made a payment that somehow did not post on their portal. Candy was quick to get the issue resolved. Without her troubleshooting abilities I’m not so sure how this what seem to be a complicated situation, would have gotten taken care of. Thank you so much!
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December 2023 by Vanessa Baeza
Great customer service.! Candy was the one who helped myself and my husband she answered all of our questions and even had a great deal for the storage unit.You can tell she really loves her job it shows.! Give that girl a raise !!! We will definitely let our family members and friends know to come to fort locks self storage if they’re in need of a storage unit. Thank you Candy ..!
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December 2023 by Shirley S.
Candy is the nicest person.. she was wonderful. Me n hubby rented a uhaul for a day.. I wish every place I went to had someone like Candy, she was professional, kind, funny, and made the rental process a breeze..
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November 2023 by Karlee Magness
Kandy was very helpful and a pleasure to work with ! I will be coming back to fort locks if I have any future storage needs and will be recommending them to others as well!
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November 2023 by peter lazaro
I really love the experience of having my storage here. They are wonderful people. The staff is awesome. Specially candy she is wonderful help
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November 2023 by Mark Souza
First off, I must state that the facility is clean, secure and well maintained. This review is really about Candy the on-site manager. She is super friendly, knowledgeable and is willing to help out with any needs or questions you may have.The reason for only giving 4 stars is the price and multiple price increases over the little over 2 years that I was there. My unit went up over $75 a month in that timeframe. They basically priced me out…
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October 2023 by Erica Farmer
The service at this location is wonderful. Candy assisted me from the beginning to end. Very patient, polite, knowledgeable. Highly recommend this location for your storage needs. Thanks Candy for your help ?
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October 2023 by Florah Leverett
Great service, clean and safe storage unit. Candy was super helpful and always answered emails and phone calls right away.
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October 2023 by Joseph Morales
I wish I could rate the site and managing company separately.Candy, the on-site manager, is just simply wonderful. Always cheerful, helpful and when we were working in the unit (loading or unloading holiday decorations) she always came by to check in and say hi. She was fast to attend to anything that came up, which over two years, was just burnt out lightbulbs in front of the unit. I think they were replaced within 24 hours of my request. Again, I cannot say enough nice things about her and her professionalism while we rented a unit there.Unfortunately, storage pros, just priced us out. There were regular increases, which felt like every quarter, but looking through records, may have been every 6 months. Over the course of a year, the unit went up over $200., which for decoration storage was steep. We were able to find a larger unit elsewhere that saved over $300 a year. It was a no brainer from the dollar and cents perspective.Again, Candy was wonderful, and if rates ever came down, I would be willing to go through the work of relocating all our stuff again, just to work with her. Thanks for everything, Candy!
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October 2023 by Janice Gansereit
We have rented a storage space for years with our company and personal belongings. They have always polite and accommodating to our needs.
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September 2023 by lauren Beavers
Candy the manager is the star of the show here! She was very helpful, fun, and was super sweet through our whole experience! Thank you Candy! Very chill spot to hold your things for a move and the u-haul was so easy and perfect for the move out process.
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August 2023 by Dave M
Candy and her Team at Fort Locks are simply the best! If there is a company with better Customer Service I have yet to find it - these Folks are simply the best! Helpful, friendly and kind...hard to find such service in this day and age. Thanks Candy & Co.!
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June 2023 by Lori Leming
Really enjoyed my time there with no issues. Very clean and well maintainedLeft due to rent increase, as with everything these days but very nice facilities and definitely recommend
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April 2023 by Donna Lowe
Candy at the Nipomo location is the best customer service representative I have ever encountered. I hope the company appreciates her!
