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September 2023 by Rane Sipes Aguilar
Love the people working there. Never have an issue with out of stock items. Fills on time with no excuses.
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July 2023 by Ann R.
By far the best pharmacy in Nipomo. You can actually talk to real people who listen & know what they're doing. Wonderful customer service-absolutely no complaints.
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June 2023 by David P.
My family has used this pharmacy since 1995 and were always happy with them. Then George (original owner) sold the business a few years back - and the place has gone downhill ever since. The personal service they used to take pride in has deteriorated to the point that only one employee, Tina, still seems to even care about such things. The number of employees has dwindled (no surprise there), wait times have increased, and the current pharmacist is very difficult to deal with. For pain meds, he will sometimes ignore our doctor's refill date and substitute his own - for example, if it comes in one day early he refuses to fill it - and seems to view pain med users as drug addicts that he has to micro-manage. Although my wife still gets her Norco there, I moved my prescription to Rite Aid and have had zero problems with this, even if it's a "day early". (?) The last straw was today, when he told my wife that he would not fill her script for another two days - even though she was due tomorrow - and actually argued with her on the phone. He then told her he would go ahead and fill it tomorrow (her due date) but only because he's a "nice guy"! What? Rest assured we will be moving all of our business to Vons Pharmacy in the next few days as we are simply tired of the current atmosphere there. Two stars instead of one, only because Tina still works there.
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May 2023 by Cheryl Cameron
I typically use a mail order pharmacy for routine prescriptions. For those non-routine prescriptions Nipomo Rexall is my first choice. Every staff member and pharmacist are friendly, genuinely care about your well-being and they fill prescriptions promptly. Love the small-town friendly atmosphere, helpful and courteous staff. Thank you!
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May 2023 by Corey Black
Coreyblack
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March 2023 by Teresa T.
This is the worst pharmacy possible anyone could go to. They are thieves, cheats and liars. They made up their own cash price for me. Saud they contacted my insurance when they actually never even tried. Then they tried to rip me off a second time until I threatened to call the authorities, news channel, etc, then they gave me my money back, on the 2nd time. Refused to for the 1st time. So I got with my insurance, they paid me back the $300 and then charged Rexall! Rexall lied through their teeth about all sorts of stuff. Also, most of the girls up front, especially the big one, are some of the rudest and inept employees I've ever seen. You've been warned!
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January 2023 by Jim S.
Really bad location hidden away in a bad area. Rexall Drugs - bet it won't be here in a year. Not surprised that you cannot attract positive people with CVS bright and shiny across the street. Nasty employee with a bad attitude and long hair. Forgets that she is serving the public and brings her negativity to work. Losing customers one at a time. Nipomo is a small town - can't afford to show meanness. Small towns have a long memory. On the way to CVS, the drug store with a heart. Never ever ever coming here again.
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November 2022 by Ask Sabrina
A Family Pharmacy! Personable, efficient and they deliver, which I appreciate immensely.
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November 2022 by Jewel D.
I changed from my old pharmacy to this Rexall because it is small, lines are short, and it feels like a pharmacy rather than a general store. I made this decision even though their hours are shorter on weekdays, much shorter on Saturdays and they are closed on Sundays. At first I thought the pharmacy was great, but after a year I have had second thoughts. The staff are not of the "the customer is always right" genre. I have had difficulty getting my prescriptions on auto refill, but the staff have made it clear that that is my fault. When I tried to explain what I requested, I was told "I understood you perfectly". In other words, I had not asked for what I thought I had asked for according to her. I found myself saying "I must not have been clear, but this is what I want" in order to avoid confrontation.What finally is sending me elsewhere, is that they decided to close early on a Friday, the day after Thanksgiving. I have severe glaucoma in my left eye and take 3 different drops. I had thought I put all three on auto refill, but realized I was critically low on one. When I called the pharmacy on Tuesday they informed me that I had not requested auto refill (which, of course, I thought I had) and that my drops were not available there and would take until Friday to get because of Thanksgiving. This meant that I would most likely run out of drops before I received the refill. I received a confusing text on Friday so called to make sure they were open. The answering machine said they would be open till 6PM. They were not open when I went in at 4:00PM to pick up my eye drops. I was told the next morning that it had been slow and so they closed at 2PM and that it was a holiday after all. It is now Saturday and I finally have my eye drops.I am moving my business to another pharmacy.
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June 2022 by Steve Rocha
I would not recommend this pharmacy to anyone. There are always constant problem dealing with this pharmacy. It almost really seems like they just don't care if they have your business. The employees could really use a course in customer service.
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November 2020 by Katherine Tatis
I was so lucky to discover this place not too long after moving to Nipomo.I didn't know that pharmacies like this existed anymore. Nipomo Rexall doesn't waste my time trying to sell aisles of misc. consumer goods like the big box stores, they focus on what I need, which is to have my pharmacy needs covered, and they do that very well. They fill all of my prescriptions accurately and the staff have been so friendly and helpful in every way.When we planned a move to another town the only negative was the idea of giving up Nipomo Rexall and finding a new place to fill my prescriptions. I shared my concern with one of the employees and was happy to learn that I could have my prescriptions delivered to my new address! Yayy!I can't imagine getting by without Nipomo Rexall.
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August 2020 by Jason Kendrick
My first time going here today, the service was fast, and friendly.Also their prices are lower than CVS, and unlike other pharmacies they were able to get me the generic brand I’d asked for.. I’m glad I made the change.
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June 2020 by B. J.
During this trying time of the pandemic I was one of those whose doctor strongly advise me to "shelter in place." And I had to change pharmacies so as not to be out and about. Let me say choosing Rexall was a very wise choice on my part. Not only did they deliver but the nice ladies who work there even had my prescriptions transferred from my former pharmacy to their store. Because of their professionalism I had absolutely no stress in the transition. Thank you!
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December 2019 by Melissa B.
It's a great little pharmacy as far as the pharmacist and drug side of things. But beware of Tina she is fake and a backstabbing B. Especially if ur considering working there she will make ur life hell and insult u any chance she gets. Also if u think something u tell her is private then think again she talks about u behind ur back. I know this from experience plus being told about coworkers experiences dealing with the same things. Im surprised she has been there so long she has a terrible work ethic.
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November 2019 by Susan E.
Nipomo Rexal treats me like family I wouldn't go anywhere else! I live in Shell Beach, have tried other pharmacy's, & there is no comparison. Hands down the sweetest, most professional, friendly pharmacy I've ever been to They've never made a mistake, or made me pay for mine They make prescription compounds & deliver! Stop the stress, & go to Nipomo Rexal! Thank you Jessica, Tina & Team