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November 2023 by Kirasinful G.
Came in to get my breaks checked and changed. I contacted several others with ridiculous pricing, but Brake Masters not only give you better pricing but they also are honest. All the others were pushing to change my rotors but Brake Masters were honest and said there was no need for that. Service with a smile, quick and efficient. They were able to answer all of my questions. I highly recommend this shop for your car concerns.
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November 2023 by bruce nance
The service man advised that I did not front brakes. I did get rear brakes, which I did need. He was friendly and honest.
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November 2023 by K S.
After coming here from Americas Tires for a repair, we noticed 5 lug nut caps missing from my vehicle. When we asked technician about this he placed the blame on Americas tires ( where I received excellent service the day before). We went back to Americas Tires to the same technician who said they were all in tact with the exception of the one that needed repair. We called Brake Masters back and the story changed again. The same technician said that they "probably fell off while you were driving " When we took the vehicle in to be serviced here, all lug nuts were in tact except for the damaged one. Shady place, stay away.
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October 2023 by Lina C.
I went in for a car alignment after getting 2 tires replaced as recommended. They tested my car and said the alignment looked good and that I didn't need it. Really appreciated their honesty. Will definitely go back again when I do need it!
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August 2023 by Mike J.
I would not recommend this shop for realignment. Not sure about brakes. Truck still pulls to the right after 3 trips to the shop. It's still not right and I will need to go elsewhere to have it fixed. When I brought the truck to the shop it was fine just brought it to this shop since I got new tires. When I left it pulled to the right ever since.
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July 2023 by Jen C.
Our car had a severely flat tire that we couldn't even drive to the nearest shop. We put on a spare tire... but apparently didn't get secured properly. We ended up getting recommended my America's Tire in Norco to go to Norco Brake Masters for further repairs after the car took a bit of a beating from the spare tire falling off. The expense was insane! Unfortunately we don't know much about cars so we just went with it, since it seemed necessary. Then we go to pick up the car and everything seems good. We bring it home and park it on the garage as we go about our day. We realize when we come home later that night that our parking lights were left on! We had no idea, we we already leave our lights on "auto", which means that they changed the setting and didn't change it back! Now our battery is dead and our driver's side front light is out. So much for being worth the cost. We will never go back to this establishment for any auto repair needs.
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June 2023 by J S.
I didn't end up getting work here because they were overpriced. I called and asked how much to evacuate/recover my A/C system because it is illegal to release refrigerant into the atmosphere. The representative seemed confused, as if no one has ever inquired about that. He put me on a brief hold and told me they would charge $219 to recover and refill. I was replacing the compressor, evaporator, condenser, etc myself and could refill myself. I just couldn't evac from home responsibly. I called Norco Auto Air that's down the street and they recovered my system for free. And if I decided to have them recharge my system it was half the price as here. Call around, just saying.
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June 2023 by John Valencia
The guys there are very nice, honest and helpful. Didn't need brakes after all. They saved me a lot of money, being that they were honest.
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June 2023 by Al Barker
So far, so good. I had a lot of work done on my truck and it seems to have been done very well.
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May 2023 by Sylina Santa Anna
Oscar and Richard are awesome!! I'm so grateful to find an honest shop. I went for my front brakes and returned for the back. They've kept the warranty when my pads acted up, and worked with me when I needed new calipers. I highly recommend.
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March 2023 by Rene Orta
Affordable, fast, and informative. We asked for them to do a thorough inspection, and they provided great feedback on the status of the vehicle and the components that potentially need replacement.
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February 2023 by Christopher K.
Overpriced. Save your money and go somewhere else. Quoted one price and was charged way more than I expected. Call around before you agree to their "honest" deals. Don't go here!!!
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January 2023 by Graciela T.
So sad that a business is run with No true customer Service. My experience was awful. Sign stated $128 for brakes, labor, parts. I was quoted $678 for front brakes and $567 for back. Buyer beware!!!! They also, charge $65 bucks for inspection. I went ahead and accepted the oil change for $89.99 and had to ask if they provided an updated sticker. Oh, and make sure you get ALL your change back. I got a whole quarter back and a receipt when it should've been a couple bucks, but I figured he needed more than I No Stars No stars !!!!!!I felt as if they really didn't want to work
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January 2023 by Jonalyn Kelman
Amazing service! I wasn’t sure what the problem with my brakes were, took my truck to several other places no resolution. Richard and his team did amazing work! They found the problem and fixed it quickly! I would recommend them a million times over. Thank you so much for getting me back on the road safely! A+++++ serviceService: Brakes
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November 2022 by Dennis G.
they are dishonest with their labor quotes. they said it would take over 6 hours of labor ( over $600 ) to replace both battery cables in my pickup truck. ford said it was less than 2 hours! that's just wrong trying to rip elderly people off. that's not including parts!
