Carson Trailer Inc. in Norco is highly praised for its excellent customer service and quick, reliable repairs. Customers have been impressed with how the team, especially Tyler and Derek, go above and beyond to help with trailer issues. One customer needed an emergency repair on a broken leaf spring for a mobile pet grooming trailer and was able to get in first thing Monday morning, avoiding a three-week delay. Others have appreciated the same-day service, especially when metal needed to be cut or parts installed, such as a landing gear for a horse trailer. Despite their usual two-week wait, the staff often take in trailers promptly and complete repairs efficiently, sometimes within just a few hours. The team is known for showing genuine care, taking the time to explain repairs, and handling issues like double charges responsibly, even coming in on days off to make things right. Derek, in particular, is frequently recognized for his expertise, going above expectations to fix trailers quickly and thoroughly. Customers feel confident recommending Carson Trailer Inc. for trailers, RVs, and toy haulers, praising the staff’s professionalism and dedication. Overall, Carson Trailer Inc. stands out for its exceptional customer service, quick turnaround, and ability to handle urgent repairs with care and expertise.
These guys were awesome took my horse trailer in to get new landing gear, they sold me the gear at great price then proceeded to install it right there while I waited. They had to cut some metal out of it to make it fit . Can’t thank them enough great customer service
February 2024
We had some issues with having been double charged by the associates. When confronted, the manager came in on his day off to make things right and handle everything with us. Would definitely work with them again, they know how to handle people and Derik was great. Thanks Derik!
December 2022
The best place to take your trailer, rv, toy hauler ect. Derek has fixed all of the above for me.Him and his team are awesome
