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September 2023 by Tina Young
So glad I found an honest and reliable mechanic! The team here is excellent! I highly recommend McCarthy Auto Repair!
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August 2023 by Jason Trevino
Had a bad experience with another shop, so I called Larry. Larry and Bob and the guys checked the other shops work and found issues. They finished the large job in a day. I am so grateful to find honest, good mechanics that I can depend on if I need help with my cars.Services: General repairs & maintenance
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June 2023 by Justin Bottrell
Excellent service. Great pricing
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May 2023 by Connor James
I don’t care what anyone says Larry and bob are the best mechanics I’ve worked with!! Not only did they do everything they said they would , but they are fair on price. McCarthy Auto is the place to go!Service: General repairs & maintenance
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May 2023 by Alex M.
Best auto repair in town. Believe me, we had our 88 Bronco at 3 different places and no one was able to figure it out. Not only did they figure it out but they got it done in a week. Very responsive, reliable and great guys over there. WILL REFER ANYTIME
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July 2022 by Daryl Yoshihashi
I took my 2007 Ram 2500 Cummins to Larry and His team for a valve adjustment. They did a great job! The truck is running really smooth. I would recommend this business.Service: Engine repair
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July 2022 by Yasir Ilyas
Just awful. Spoke to Larry on Saturday for my car making sound that i have to show him. Told me to come down in afternoon . I came on time and Larry had already left for day. Bob was there i was able to show him the sound . Spoke to Larry on that evening he told me to bring on Monday morning. I left car he couldn't find enough time to get to my car . First he said i din't get time today to drive then he changed his story i did drive dint see problem. I had to call the while day to get that status update from him . He dint bothered to call once to tell he dint see the issue . Since i saw my whole day was getting wasted i offered him if you give me some time i can reproduce problem. He told me will give me call today in Afternoon to show him the sound. I went there again at 430 afternoon and guess what he left for day again !!! No communication at all!! That's just NOT professional at all. I called him and Larry again started making excuses he had an apt and he left early. Btw he told me to come early on Monday but he was not there per Bob and came at 11 even though i took time going there in morning to show him sound.I wasted my whole day and half . Never saw Larry once and he not once called me to tell me status. Then when i spoke to him . He became rude and hung up on me told me to take to other shop. I came in other car with my kids to especially show the sound and he dint care at all. If i was able to produce the issue in 10 mins and show to Bob this tech kept the car for whole day and couldn't reproduce which when i offered to help to reproduce he seemed too occupied with other chores. Don't waste your time here.****Also note at end thy threatened me to sue in court if i give bad review. I have written what exactly happened this was not pleasant experience all with Larry .
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July 2022 by Daryl Y.
I took my 2007 Ram 2500 Cummins to Larry and His team for a valve adjustment. They did a great job! The truck is running really smooth. I would highly recommend this business.
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June 2022 by Nicole K.
I went to McCarthy Automotive repair because I had many codes showing on my dash board in which one was to service battery charging system, service power steering, as well as service air bag. I was told that it might just be my battery so I took it to Larry since I have done business with him before. Right away before even taking the car for a test drive he told me it was the power steering pump. I told him I'll leave the car so he can look at it. He called me and told me he replaced the power steering pump and that my battery was no good. So I of course had him change the battery. When I got to the shop he gave me the bill for $940. I noticed the parts were $300 (+$369 to install) for the power steering pump base, and $170 for the battery.(+$60 to install). I knew everything sounded pretty ridiculously high but if the car was fixed that's all that mattered at the time. I drove the car home that night with no problem and didnt drive it until the third day 30 miles away. The car was in worse shape but the exact same codes where showing. as before I dropped it off to Larry. I called him immediately because my car was smoking. He told me to bring it in right away. I had one of my friends drive it down there to try and figure it out, but when we arrived Larry would not come talk to us. He immediately told me to just leave the keys in the car and stormed into his office. So I left and started calling around to other shops, I had three people tell me it sounds like it's the Alternator going out. One guy told me that for somebody that has had a shop for 30 years he would have had to know that. Im extremely upset because he charged me for the pump base and install that I didn't need. $669+tax. If he would've changed the battery in the first place like I said he would've known right away it was the alternator and he knows that he was taking a vantage of the situation because I am female. I told him that I'm not paying any more money because he didn't fix the issue so he told me to go buy the alternator and he would charge me $80 to install it. He acted like he was giving me a deal cuz he normally charges 160. After he just ripped me off. Who knows if he even touched the power steering base. Whatever that is
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June 2022 by Nicole K
I went to McCarthy Automotive repair because I had many codes showing on my dash board in which one was to service battery charging system, service power steering, as well as service air bag. I was told that it might just be my battery so I took it to Larry since I have done business with him before. Right away before even taking the car for a test drive he told me it was the power steering pump. I told him I’ll leave the car so he can look at it. He called me and told me he replaced the power steering pump and that my battery was no good. So I of course had him change the battery. When I got to the shop he gave me the bill for $940. I noticed the parts were $300 (+$369 to install) for the power steering pump base, and $170 for the battery.(+$60 to install). I knew everything sounded pretty ridiculously high but if the car was fixed that’s all that mattered at the time. I drove the car home that night with no problem and didnt drive it until the third day 30 miles away. The car was in worse shape but the exact same codes where showing. as before I dropped it off to Larry. I called him immediately because my car was smoking. He told me to bring it in right away. I had one of my friends drive it down there to try and figure it out, but when we arrived Larry would not come talk to us. He immediately told me to just leave the keys in the car and stormed into his office. So I left and started calling around to other shops, I had three people tell me it sounds like it’s the Alternator going out. One guy told me that for somebody that has had a shop for 30 years he would have had to know that. Im extremely upset because he charged me for the pump base and install that I didn’t need. $669+tax. If he would’ve change the battery he would’ve known right away it was the alternator and he knows that he was taking a vantage of the situation because I am female. I told him that I’m not paying any more money because he didn’t fix the issue so he told me to go buy the alternator
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May 2022 by Jeff Mielo
We choose to use aging (average age- 19 yrs.) vehicles in our empty nest in Norco, and McCarthy Automotive has reliably provided excellent repair and maintenance service at fair prices for us for the past five years. Their operation is wonderfully no-nonsense and no-frills, with honest estimates, on-time delivery, and fair prices without surprises. They have earned our trust and repeat business, and we recommend them with no reservations.Services: Auto maintenance
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May 2022 by Tyler ODonnell
Extremely professional service and quality work. Always fair pricing and honest work. Both Bob and Larry have always been professional and have made time to help me even if it was a last minute need. They have definitely made a permanent customer.Services: Auto maintenance
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May 2022 by Justice Russworm
DO NOT GO HERE! I took my vehicle he had it for days. I kept calling they kept saying they don’t know what’s wrong with my vehicle. Every time I talk to them they kept saying they test driving it (he was using it for personal use drove it from norco to lake Elsinore multiple times) my car was over a half a tank I get it back in literal E. They left my keys in the car with the windows down over night in the rain!!!! They did work with out talking to me first and tried to charge me 675! And claimed they contacted my warranty and that the warranty denied it. I contact my warranty and they were never called and that the work they claimed they did would be covered under the warranty! He claim he took everything out and left my keys in the car and told me to pick it up! He didn’t want to give me any paperwork on what was going on! Do not go here! They will leave your car unlocked with keys in the car over night in the rain! And there’s nothing stopping someone from stealing it and driving it off the property! Now I have to put gas in my car and still take it somewhere to get fixed! Wasted my time, gas, and money! If I could give them no stars I would!Services: General repairs & maintenance
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May 2022 by Justice R.
DO NOT GO HERE! I took my vehicle he had it for days. I kept calling they kept saying they don't know what's wrong with my vehicle. Every time I talk to them they kept saying they test driving it (he was using it for personal use drove it from norco to lake Elsinore multiple times) my car was over a half a tank I get it back in literal E. They left my keys in the car with the windows down over night in the rain!!!! They did work with out talking to me first and tried to charge me 675! And claimed they contacted my warranty and that the warranty denied it. I contact my warranty and they were never called and that the work they claimed they did would be covered under the warranty! He claim he took everything out and left my keys in the car and told me to pick it up! He didn't want to give me any paperwork on what was going on! Do not go here! They will leave your car unlocked with keys in the car over night in the rain! And there's nothing stopping someone from stealing it and driving it off the property! Now I have to put gas in my car and still take it somewhere to get fixed! Wasted my time, gas, and money! If I could give them no stars I would!
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May 2022 by Stephanie D.
My car was making this loud noise that I 100% thought meant that my car was about to blow up, I brought it in to McCarthy auto repair on a Friday. They took my car right in and Larry even gave me a discount card for enterprise across the street for a discount on a rental car (score!). I rented a car for 2 days but Larry called me later in the day and said it would be ready tomorrow. He explained what was wrong (air conditioning belt issue??)and told me what they would do to fix it. He text me and let me know it was ready the next day. One of the mechanics (Bob, I think) even stayed late to accommodate my pick up. Price was lower than what I would have paid elsewhere and Larry even got me a good price on new set of tires because mine were bald. Now my car is running better than it was before I started having the issue, thank you guys!! Great customer service Great work done Great price
