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April 2023 by Maren C.
Roger was awesome. Super helpful and honest. I appreciated the care they took of my car. I will definitely be back and will recommend to my family and friends! Thank you again!!
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April 2023 by Casey C.
If I could give six stars I would! As a woman, anything to do with my vehicle I always feel at a disadvantage because of past experiences. All of that disappeared when I came to Norco Brake and Alignment! The first thing I was impressed by is how CLEAN THIS PLACE IS! They were busy but you could tell the care they take with how nice the shop is kept. What blew me away though was my interaction with Roger. He not only was fair and honest with his pricing but he taught me something. He took the time and showed me exactly what went wrong and the importance of fixing it. He made me feel part of the decision and solution and that has no value! We will be long time customers here! Thank you!
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December 2022 by Arn L.
Roger was amazing and far exceeded our expectations. His professionalism and attention to detail was much appreciated. I found this place via Yelp and was sold by all the positive reviews. Clearly, they are consistent. I now have a go to auto mechanic and will definitely return.
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December 2022 by Peter M.
Norco Brake & Alignment is hands down the best auto body shop in town. Roger is one of the most honest shop owners I have ever met. I only bring my car to him and I recommend this shop to all of my friends and family any time they ask for a recommendation.
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October 2022 by Jacqui T.
My car had been shuddering on and off for weeks. My usual mechanic found nothing wrong. I took it to Roger, and in two minutes he found that my engine mounts were all broken. He fixed the problem for a reasonable cost. I would highly recommend this business. Great service.
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July 2022 by Courtney R.
I will never go anywhere else. Both my husband and I have been customers here for nine years whenever we need her brakes done. They are honest! They have never miss guided us in what we need and also what we don't need yet. I fully trust them. I do recommend planning to make a appointment ahead of time. They are busy, because they are good. So sometimes it may be a couple days for availability. However, when they say your car will be ready you can rest assured it will be ready.
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April 2022 by Chris G.
Roger is great - solid work and fair price. He also took the time to discuss my vehicle with me and actually kept it in his shop over the weekend at my request when I couldn't pick it up on Friday. I highly recommend!
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March 2022 by Michael B.
Made an appointment for multiple things to be worked on for my car. All work performed and in reasonable time. Roger explained to me what my vehicle needed and never tried to push unneeded work. The price charged for parts and labor was great. I'll be coming to this shop for all my automotive needs. Glad there is a shop like this in my neighborhood.
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December 2021 by Laurie M.
I went in with my F250 thinking I probably needed brakes after 50,000 miles. They checked them then let me know that I was only at 50%. Wow. Some places would have just put new brakes on and sent me on my way. I am so grateful he was so honest. It is a big, clean modern shop. He has a customer for life now!!
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May 2021 by Mark S.
First time I used Norco B&A and looked for a shop as my local Ford dealer disappointed me taking over 2.5 hours just for just an oil change then lost my keys for 30 minutes. But they did list my front brake pads were down to 1 mm and the slight coolant leak I was seeing was due to the EGR coolant hose; 6 liter 2004 Ford diesel.The last front brake service was 4 years/57,000 miles ago so I wanted a shop that first could properly handle working on a 1 ton F350 dually and understood my desire for premium parts to get similar mileage from new brakes.First thing I noticed was the exterior sign showing they also do diesel services and also how clean both the shop and the office area looked; quite a bit different than many shops I've seen.Roger understood my desire to pay for premium brakes parts and that quality Ford parts would be used for the EGR coolant leak work once diagnosed.He explained what is needed if it was just the coolant hose leaking but that if it turned out the EGR cooler itself was leaking, what would be entailed to replace that. All work was performed on time and with the premium brake parts and the coolant leak was resolved with just the new EGR hose kit and no need for the expensive cooler replacement.The invoice had the parts all listed with part numbers, labor charges broken out and very easy to understand what the different costs for each service was.I will for sure go back with my vehicles there for future servicing needs.
