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May 2023 by Tony L.
Jose and Johnathon were very kind to my family. We were outta town and they made us feel comfortable there. Thank you
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September 2021 by Joshua Camacho
Had such a great experience. I will definitely be back again. Great customer service,kind and answered all my questions . Unlike other places. Where they are unsure of things. Great place would highly recommend.
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November 2020 by Steve H.
This place is a rip off. Don't rent from here. They will steal your money. I was quoted $112 for a 10' uhaul. I received it with half of a tank and filled it with half a tank. The rude attendant told me the line the was drawn on the paperwork was a notch over the half. I told him I just put $30 in gas and it's where it was when I drove away. He said. Did you take pictures!! WTH, he charged me an extra $18.00 for gas. I asked for furniture blankets when I picked the truck up. When I arrived they said they have no more furniture blankets. Truck had well over 100,000 miles on it. GO TO ANOTHER UHAUL. This one sucks.
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July 2020 by Robert Hall
Showed up with 1 empty 5gal BBQ Bottle and Cory (think this is his name) ran right out to fill it up. Great prices and better service!
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April 2020 by GT G.
Needed a trailer to pickup a large bbq from Palm Springs. Made reservations on the phone, old school. The morning I made the reservation for the trailer was ready. The young man who helped me check in took me to the trailer. He then proceeded to hitch the trailer to my vehicle. After a brief safety inspection I was on the road. The trailer worked perfect for what I needed, I didn't want to lift the bbq island up to a truck bed. Returning the trailer was OK. I have two recommendations for U Haul: 1. During busy times have a line for online reservations to expedite the experience, online the necessary paperwork is done and can clear out a lobby faster 2. Fix the return app/online software. I get using the location service to verify the actual drop off point for the rental BUT the location service wasn't working. Overall a positive experience and I will revisit U-Haul if I need a truck or trailer.
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April 2020 by Jill C.
They were simply awesome and professional! I ended up getting a truck last minute without even needing to get a reservation. They let me know that they can accommodate me and to just head over whenever I needed a truck. The process of renting the uhaul was hassle free. I certainly look forward to having another pleasant experience like that if I ever need another uhaul in the future.
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December 2019 by Matt
Immediate service. Friendly
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March 2019 by Andrew C.
Did a one way rental from Fresno to here early Feb. I had a car trailer and a box truck. I first dropped off the car trailer so I could better access the box truck, the I told him I would be back in a couple of hours after I unloaded the truck. I was half hour past my designated return time and he charged me for another full day. The guy was friendly enough, but a complete a** hole. I had to call their corporate offices to get a refund. I will use any other company to avoid supporting that clown again. Corporate was really nice, I was just really turned off by this managers attitude towards not waiving my 30 min late fee.
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March 2019 by Joyce T.
You're NUTS if you're not using this U-Haul dealer! I love it here! FAST, EASY, FRIENDLY! Awesome people! Awesome service! We moved over 5 days (don't judge me) we rented two trucks during that time. Called said we're running late cause most will charge you a full day!! All they said was 'you're fine! Hands down my BEST U-HAUL EXPERIENCE EVER! I can tell you stories from past harrowing experiences! You guys ROCK!!
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December 2018 by John King
Great service
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September 2018 by Calvin J.
Had a trailer hitch installed here. Ed did an amazing job. Very professional and thorough. It's nice to write a positive review about a customer service experience with a company these days. Keep up the good work Ed you are much appreciated.
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September 2018 by Kris A.
I used a one way U-Haul and dropped off a 15ft truck at this location. These guys were awesome! They made everything easy, non-stressful, were so professional and helpful. I will need a moving truck in the next 6-9 months and I will definitely rent from this location.
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August 2018 by Star H
Nice employees in the corona store. Only complaint is they need more trucks for when it is busy.
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April 2018 by Moni K.
Awesome staff and great service. Best U-Haul rental experience. Very quick and easy pick and return. The location is easy to get to from the 15 FWY. I would rent from here again and highly recommend this place.
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March 2018 by Sarah L.
I had a tow hitch installed at this location. My mom uses a motorized scooter because she is handicapped and it sits on a platform off her car attached to the hitch. I sent her back because the hitch was shaking and she hasn't been able to use it. She was treated horribly. The woman working at the store (not the manager) told my mom that they don't do trailer hitches and when my mom tried to explain she got it installed there she was told not to come back. Being handicapped is hard enough, she needs the scooter to stay mobile so it is frustrating and appalling that people make it harder on her.
