The UPS Store #6851 in Norco is a locally owned and operated business that provides a wide range of services, including in-store and online printing, document finishing, mailbox rentals, notary, packing, shipping, and freight services. Customers appreciate the store for its friendly and helpful staff, with many praising the professionalism and kindness of employees. One reviewer highlighted the exceptional service provided by an employee named Alyssia, who handled a busy environment with patience and grace while notarizing documents. The store is known for its convenient, all-in-one services that meet various customer needs, especially for small businesses. Customers consistently mention that staff members are knowledgeable, attentive, and ready to assist, making visits smooth and efficient. The owner is also recognized for being involved in community events, adding to the store's positive reputation. However, some reviews from other locations in the area express dissatisfaction with service quality, describing staff as unhelpful and unprofessional, which contrasts with the high praise for this particular store. Overall, The UPS Store #6851 in Norco is seen as a reliable, friendly, and professional place to handle shipping, printing, and document needs, consistently providing good customer service and a welcoming environment.
Adam at UPS provided outstanding customer service. He was very attentive, helped me find the right packaging materials, and made the entire process quick and easy. He was welcoming, professional, and made me feel valued as a customer. Thank you, Adam, for going above and beyond!
April 2026
Great customer service!! First time going here and the employees were SO friendly and provided AMAZING service!! 😍😍 I will be coming back here!!
February 2026
The staff at the Norco UPS store provides excellent customer service, specifically Alyssia and Javi. They made three calls to help us try to locate a missing package shipped via UPS. This store is independently owned and operated and provides shipping, packaging, PO Box, and other office and printing services.
