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April 2024 by Christina Davido
I am a tenant at istorage and I absolutely love this storage facility. The office manager is awesome! She's very friendly and very helpful. Our move in was a breeze.
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January 2024 by Thomas Saunders
I am using my partners account, but I wanted to stay that Kassie was so kind and personable. I picked this storage place because of her and how easy it was to sign up. I'm glad I chose this location!
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January 2024 by April Jackson
Outstanding customer service satisfaction. Property looks tidy and great prices!!
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December 2023 by Crown Kizzie
Kassi was remarkable. As soon as I arrived she was attentive and had an immediate solution. Storage units are remarkable as well as everything is clean and up to date system also makes my life easier when coming in. But the customer service especially from the lady mentioned of is the true win here.
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November 2023 by Brandon Bishop
Great experience so far with iStorage! The staff was very friendly and speedy. They helped me get into the perfect unit for what I needed, and were super helpful and patient.
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November 2023 by Diana Vuong
I had a very good experience here first off let me just say Kassie’s customer service was a five star rating ! She is very professional and kind ! Answered all my questions! If you are looking for a storage place definitely check this place out !
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October 2023 by David R
Wow Istorage north highlands. Kassie and Kayla u girls have done an amazing job with the facility. The isles are free of nails and trash. (This used to be a major issue) The front parking looks presentable. Just based on the other reviews it sure does look like this place has turned upside, right?! I want to give a huge shout out to the property manager for sticking it out pushing through the wrath of north highlands in itself ✌️ you girls keep up the GREAT work and I’ll see u soon
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October 2023 by Ayren Gabrielson
Y'all are awesome. My Husband literally stopped you as you were leaving with your family on your day out to ask questions ( I had a good talking to him for you) but you were gracious and kind and even looked into things for him and THEN came and checked that we found our way around. Amazing customer service that you really dont find any more.
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October 2023 by Giselle Rodriguez
My experience at the Madison location iStorage was great. Reserving, moving in and out of my storage was easy thanks to the employees & not to mention the prices are affordable.Cassie was very helpful, highly recommend.
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September 2023 by J W.
I was only on in to check prices for my mom. The people and this facility made me feel so welcomed and they shared some great info about their property. I could tell they cared immensely about it. It’s so clean and tidy. Thank you for being so knowledgeable about pricing and sizing. It’s something I was concerned about. They helped ease that. Kassie is the one I interacted with and she very polite and real af. She don’t play games about taking care of her property. I’m surely going to tell my mom about this place for sure. Thank you Kassie!!
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September 2023 by Shauna Applegate
I called to inquire about a rental and spoke with Kayla! Her customer service was amazing! Beyond professional and very informative about each question I hassled her with! Very pleasant experience and she was extremely patient with me! Unfortunately there aren’t very many places that have great customer service anymore, however KAYLA WAS AMAZING!
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September 2023 by Brandye M.
Great customer service! Very helpful with my needs. Price was better than expected! Safe and secure property
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September 2023 by Anthony Moore
I’ve been at Istorage since 2018 kassie and Kayla have done a tremendous job and good at what they do. They are so pleasant with a beautiful smile, all the time it’s always great vibes always enjoy stoping in the office to say hi to them I really appreciate their hard work since they’ve been there. It has never look so nicer and so clean and definitely in order Great job ?
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September 2023 by Esther Grajeda
The two girls in the office know what they’re doing and always have a smile! I enjoy coming into the office just to chat with the girls they always have positive feedback. Thank you
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September 2023 by Alexis Gutierrez
First of all, customer service was the greatest I’ve ever experienced in a long time. First I was greeted and assisted by Kassie and I was shown a few units by another young lady named Kayla. They both were extremely nice and excellent on assisting me and helping me find something that suited my budget. Second, they made me comfortable renting a space out here and assured me that if I needed any further services they’d be glad to help. I am pleased and satisfied for sure. I will be sticking to this company for awhile thanks to these young ladies.
